Premier Gas Services (Coventry) Ltd Reviews 198

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Can’t speak highly enough of Premier Gas Services. Had a leak and loss of boiler pressure through my own fault of removing a radiator. The call handler was polite and extremely helpful and after I tol... See more

Company replied

Rated 5 out of 5 stars

12 year old boiler condemned at service. Quick quote given for a new boiler and booked in for fitting following day. Plumbers arrived promptly, they were polite, efficient, fixed a leaking radiator as... See more

Company replied

Rated 5 out of 5 stars

Great team all around from first contact with the lovely ladies through to arrival of Aran the engineer. Affable and respectful guy very efficient and knowledgeable did our boiler service (old Baxi ba... See more

Company replied

Rated 5 out of 5 stars

Had a new boiler installed yesterday. Very professional service. Both installers were very helpful at explaining everything and took time to ensure we understood everything that was happening. Left u... See more

Company replied

Company details

  1. Gas engineer
  2. Boiler supplier
  3. Fireplace shop
  4. Gas installation service
  5. Central Heating Service
  6. HVAC Contractor

Written by the company

Gas appliance installation, service and repair.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Long story I had I a l2 issue on my…

Long story I had I a l2 issue on my boiler which is to do with the boiler is not firing up. Basically the man diagnosed that the spark electrode need to be replaced. But even though he didn't test the transformer or use a multimeter or have any gas equipment with him, I know gas engineers Even more arm and electrical engineer and he glorified just guessed what was wrong with unit. You need to do proper testing to prove your diagnostics he just guesses and what I was telling him to test was the actual thing that was broken. He got it completely wrong. He doesn't know what he's doing. I doubt he has a gas qualification

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Thorough check performed

Thorough check performed
Good clean worker
On time polite and courteous

28 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Isobel, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Annual boiler service

Annual boiler service. We were sent a reminder to book an appointment.
Engineer arrived on time and was quick and efficient.

23 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Many thanks for your custom and kind review.

Rated 5 out of 5 stars

Great Service

Easy to book a service at a time and date that was convenient for us.

Service carried out at agreed time / date and was completed quickly and efficiently

21 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Tim, many thanks for your custome and kind review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Bang on time; respectful; helpful with advice; efficient at the job and cheerful too!

21 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Dave, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Great service

Arrived on time. Carried out a hob installation and boiler service.
The lads did a great job and tidied up afterwards and removed the rubbish.
Definitely use them again

14 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Derek, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Great engineer

Great engineer, called early as arranged.
Thoroughly checked and tested boiler so all good for another 12 months.
5 star service.

14 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Tony, thanks for your custom and kind review. i'll be sure to pass on to the team.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Issue resolved. Quote for the service was reasonable.

10 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi, many thanks for your custome and kind review.

Rated 5 out of 5 stars

I have used Premier Gas several times…

I have used Premier Gas several times now and have always found them to be a very reliable and professional company to deal with. Highly recommended

7 October 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Gary, many thanks for your continued custom and kind review.

Rated 5 out of 5 stars

Recently moved into property serviced…

Recently moved into property serviced by premier. Friendly and efficient service and reasonably priced too.

26 September 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Matt, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Prompt arrival

Prompt arrival. Polite.

13 September 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi, Mrs Wycherley, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Trustworthy company. Fantastic Service.

I have used Premier Gas recently and had a great service from them. Unfortunately a faulty part needed replacing so Premier sent Craig out ASAP and replaced the faulty part and my boiler is working perfectly now. No fuss, no stress. Replaced and repaired with fantastic service. I highly recommend Premier Gas.

2 September 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Rachel, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Highly recommended great team all around

Great team all around from first contact with the lovely ladies through to arrival of Aran the engineer. Affable and respectful guy very efficient and knowledgeable did our boiler service (old Baxi back boiler) knew all there was to know about this old system that’s still working effectively. Great job would recommend to anyone

29 August 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Malc, many thanks for your custom and kind review. i'll be sure to pass on to all involved.

Rated 5 out of 5 stars

Thorough & reliable

Premier Gas have serviced our gas appliances for several years. The staff in the office are always pleasant & extremely helpful. The engineers are skillful & thorough. They try to find a safe & economical solution to any problems. They are friendly, respectful of our property and clean up after themselves.
Vert happy to recommend this company.

13 August 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Chris, thanks so much for your continued custom and kind review. I'll be sure to pass on to all involved.

Rated 5 out of 5 stars

Great service

I have used Premier Gas for many years now. I would highly recommend them, friendly engineers, good price's and always happy to help if you have a problem.

9 August 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Zoe, thanks so much for your continued custom and kind review.

Rated 5 out of 5 stars

Just Brilliant

Brilliant service from Craig again we cant fault this company from booking through to service.

7 August 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Amanda, thanks again for your custom and kind review.

Rated 5 out of 5 stars

Can’t speak highly enough of Premier…

Can’t speak highly enough of Premier Gas Services. Had a leak and loss of boiler pressure through my own fault of removing a radiator. The call handler was polite and extremely helpful and after I told her my problem, she kindly went of her way to arrange for someone to come out despite having no one available. The engineer arrived within half an hour and blocked off the radiator valve and fixed the boiler whilst taking the time to tell me what I’d done wrong. Because of this excellent service, I will definitely use them again.

6 August 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Garry, many thanks for your custom and kind review. I'll be sure to pass on to all involved.

Rated 5 out of 5 stars

Quick response to my request and work…

Quick response to my request and work carried out with great efficiency and courtesy.

29 July 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Dave, many thanks for your custom and kind review.

Rated 5 out of 5 stars

The team were great and responsive from…

The team were great and responsive from the get go. Once engineer came out a range of options were quoted to allow a full informed decision to be made. Thank you.

17 July 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Mr Joshi, many thanks for your custom and kind review.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Arrived early.

4 July 2024
Unprompted review
Premier Gas Services (Coventry) Ltd logo

Reply from Premier Gas Services (Coventry) Ltd

Hi Mr Walker, thanks again for your continued custom and kind review.

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