Premier Grafix Ltd Reviews 

155
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Great experience with Premier Grafix. The print quality and colours are excellent, and everything was supplied exactly as requested. The graphics were accurately cut, making the installation st... See more

Rated 5 out of 5 stars

I could NOT recommend this company highly enough. They did exactly what I requested, they went above and beyond my expectations-this company truly know their products. Their additional help and knowl... See more

Rated 5 out of 5 stars

we have found a superb trade print outsourcer connection, over and above our previous supplier ... only one thing is there is no point of contact telephone number ... as E-mails are not instant, but d... See more

Rated 5 out of 5 stars

By far one of the best companies I've ever dealt with. Despite being a hard customer with tight deadlines, premiergrafix to their utmost to meet my needs. As a business owner I know it's hard to be pa... See more

Company details

  1. Prints and signs store

Written by the company

Specialists in custom vehicle graphic kits, prints and a wide variety of signage solutions. Our creative design team along with the latest print machinery will provide you with a complete, flexible branding solution. With over 10 years of industry knowledge, be assured that we can bring many branding solutions to the table. Creative and professional business branding is key to stand out from the crowd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

155 reviews

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4.8

All reviews

(155)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premier Grafix are a top tier business

Premier Grafix are a top tier business. Not only reasonable priced but their work is at an incredibly high standard.. Thoroughly impressed and will definitely be using them again with any other projects.

3 June 2024
Rated 1 out of 5 stars

Do not order if your in a rush for sign writing

Website states design process usually within 24 hours up to 48 this taken 5 working days to finally receive, once approve I am still awaiting delivery. I have requested updates and been told will be ready this afternoon (the design) the. Was ready the evening of the next day. I placed order on the 15th march. Today is the 3rd of march and the songwriting still not arrived. With no updates from them. I paid extra for faster delivery which is tracked it’s apparently dispatched with no tracking information. I am very displeased with how slow a process this has been with little confidence left in the service.

update,

the order was finally received and i was appalled with the quality. lines throughout the print which im not sure how they missed during "quality checks" and the material is the thinnest decals i have ever experienced.

15 March 2024
Premier Grafix Ltd logo

Reply from Premier Grafix Ltd

Hi there!

Thank you for taking the time to leave a review.
Whether good or bad we would like to follow up on your concerns and will email you directly.

Any orders made on our webiste, we do try to provide custom designs within 24 hours however during busy periods this can take longer, and in this case we did take longer than we'd like too.

Once a design has been approved, we then aim to complete custom orders within 7 working days which is also stated on our website.

I can see we provided the designs on the 22nd and you approved the artwork on the 22nd so with the 2 bank holidays taken into account then tomorrow (4th) would be the time frame we aim to complete the order ready for shipping which we have achieved.

Usually with any delays with the design process we try and reduce the production time but unfortunately we have been at full capacity on the run up to the easter bank holiday.

Once again apologies for the initial delay with the design previews and please be assured we are committed to providing the best service we possibly can.

Response to the update:

For this product we use a HIGH QUALITY Cast Vinyl.
Thickness of the material does not dictate the quality. Cast vinyl is a softer, more supple material due to its manufacturing process so that it will conform to more complex curves and recesses on the vehicle bodywork.

Kind Regards
PREMIER GRAFIX LTD

Rated 5 out of 5 stars

Absolutely incredible service from…

Absolutely incredible service from start to finish. The option to be able to view the graphics on the van before purchase, made our decision so much easier. Fantastic quality. I have already recommended to others and Inwould 100% use again 👏

17 March 2024
Rated 5 out of 5 stars

Amazing service.

By far one of the best companies I've ever dealt with. Despite being a hard customer with tight deadlines, premiergrafix to their utmost to meet my needs. As a business owner I know it's hard to be patient with difficult customers, and they've handled me absolutely brilliantly. High quality products aswell. Highly recommend!

3 March 2024
Unprompted review
Rated 5 out of 5 stars

First Class Service

From start to finish hands down one of the best companies to have had the pleasure of dealing with.
Communication, design and timescales were all 10/10 and cannot recommended highly enough, Shane could not have been more helpful throughout the process.
Quality is amazing and the price for the service provided is true value for money.
Will be using again in the future! A* service!

5 February 2024

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