Premier Range Reviews 8,965

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and stunning appearance, often exceeding expectations. Many highlight the ease of the ordering process, the helpfulness of the staff, and the efficiency of the delivery service, noting that items often arrive quickly and are well-packaged. The overall service, from initial inquiry to receiving the goods, is frequently described as first-class, with many appreciating the regular updates on their order status. However, some people were dissatisfied with specific issues, such as receiving items that did not match the website image or experiencing problems with color matching, particularly for matt glass products. A few customers also reported receiving damaged items or products with manufacturing defects, and expressed frustration with the company's response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers generally express high satisfaction with product quality. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and promptness. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of purchase, speed of delivery and safe arrival, all fantastic. Then we waited for our kitchen painters to complete their job & finally, yesterday we were able to attach our fabulous splash back... See more

Company replied

Rated 5 out of 5 stars

A very pleasing transaction. The splashback we ordered came quite quickly after confirmation that the glass had been cut to size. The supplied adhesive is very easy to use. I would definitely recomme... See more

Rated 5 out of 5 stars

We ordered a shutterstock acrylic splashback for the kitchen. Item arrived in 2 days, well packaged and came with very good rated adhesive. Fitted same day and very happy with the product. Image was a... See more

Company replied

Rated 5 out of 5 stars

We had no idea what to expect, the person who took our order was really helpful I was pleasantly surprised with the price, and though it was a small order I felt valued. When we collected it all was... See more



Company details

  1. #2 of 7 best companies in Glass & Mirror Shop
  2. #87 of 397 best companies in Home Furniture Shop
  3. #57 of 244 best companies in Home improvement shop
  4. #36 of 135 best companies in Kitchen supply shop

Written by the company

Premier Range is ranked the number 1 supplier of Glass Splashbacks, Glass Radiator Covers, wall art, place mats and much more by Trust Pilot. You can't buy our products anywhere else as they are all designed and produced in our own dedicated factories. We work hard to make our products fit the lifestyle you lead, paying close attention to functionality, ease of use and style whilst ensuring that they remain very affordable. We pride ourselves on our fast service, quality merchandise and the highest standard of customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Premier Range Kitchen Splashback

Brilliant products, easy to order, wide range, reasonably priced and beautifully produced. Can't praise highly enough the splashback we purchased has finished off our kitchen perfectly!

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range
-------------------------

Rated 5 out of 5 stars

Radiator Covers

Easy to order, excellent quality of workmanship. We were kept informed at every stage of the process. Delivered on time by an extremely pleasant delivery driver. 5* service throughout.

5 November 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Black Glass Splashback.

Super quick delivery perfect fit, quality product

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Beautiful

I absolutely love my purchases that I have made and they just what I have been looking beautiful designs perfect fitting delivery was quick and well packaged beautiful made and I would purchase again in future and recommend them just beautiful love love love ❤️ very happy 😃 customer thank you 🤩

13 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great service and product

A fast, efficient service delivering a quality product. The product looks perfect, enhancing the decor.

13 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great customer service and flexible…

Great customer service and flexible delivery. Glass was easy to install and looks great

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent quality

Excellent quality . Matches the splash back I previously ordered perfectly

12 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Beautiful and stylish - so easy to fit.

Perfect radiator cover matching the wall colour. Looks stylish and finishes the room off nicely.

20 October 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Not the first time I have used this company

Not the first time I have used this company.
Easy to use/order website.
Good choice of products.
Highly recommend

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent help from Matt as I needed to…

Excellent help from Matt as I needed to ‘ tweak ‘my order to reach the correct result! Fast delivery and excellent value for money. Absolutely love my splashback.

11 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Cut precisely to size

Cut precisely to size, extremely well packed and delivered quickly - perfect! Thank you.

5 September 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Ordered a kitchen splashback

Ordered a kitchen splashback. It arrived very quickly and is even nicer than as shown on the website. Perfect measurements and easy to install

9 December 2025
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great rang to choose from and step by…

Great rang to choose from and step by step instructions and fast delivery

9 December 2025
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Very good product & professional…

Very good product & professional delivery

9 December 2025
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

As good as I could have hoped for

Delivered safely, quickly and in perfect condition: as good as I could have hoped for.

9 December 2025
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 5-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

Rated 5 out of 5 stars

Everyone that comes into our house…

Everyone that comes into our house admires our beautiful splashback. It's well made and is a good likeness to the original picture. The company was very helpful when ordering too. Took less than two weeks to arrive .

9 December 2025
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Still a great service.

Return customer. So pleased with the quality of the upstands and the splash-back that we bought a second one to give us some options.
As with our first visit, we found the choice and pricing to be competitive and, once ordered, we loved the regular updates on progress.
Happy to say that the new splash-back is every bit as good as the first one.

9 December 2025
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 4 out of 5 stars

Very happy with the product but would…

Very happy with the product but would have appreciated an earlier estimate if when we could expect delivery as it seems to take some time to make after ordering.
Saying that I will be ordering again as really happy with the radiator cover.

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

My contact with the Company was very easy and clear

My contact with the Company was very Positive, all my queries were seriously dealt with, leading me to a sense of Trust of both the product and the Company.
Splashback now installed and I am very pleased

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Good quality splashback and an accurate…

Good quality splashback and an accurate size. Delivery time was good but kept in touch with the expected delivery time.

9 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

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