Premier Range Reviews 8,965

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and stunning appearance, often exceeding expectations. Many highlight the ease of the ordering process, the helpfulness of the staff, and the efficiency of the delivery service, noting that items often arrive quickly and are well-packaged. The overall service, from initial inquiry to receiving the goods, is frequently described as first-class, with many appreciating the regular updates on their order status. However, some people were dissatisfied with specific issues, such as receiving items that did not match the website image or experiencing problems with color matching, particularly for matt glass products. A few customers also reported receiving damaged items or products with manufacturing defects, and expressed frustration with the company's response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers generally express high satisfaction with product quality. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and promptness. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of purchase, speed of delivery and safe arrival, all fantastic. Then we waited for our kitchen painters to complete their job & finally, yesterday we were able to attach our fabulous splash back... See more

Company replied

Rated 5 out of 5 stars

A very pleasing transaction. The splashback we ordered came quite quickly after confirmation that the glass had been cut to size. The supplied adhesive is very easy to use. I would definitely recomme... See more

Rated 5 out of 5 stars

We ordered a shutterstock acrylic splashback for the kitchen. Item arrived in 2 days, well packaged and came with very good rated adhesive. Fitted same day and very happy with the product. Image was a... See more

Company replied

Rated 5 out of 5 stars

We had no idea what to expect, the person who took our order was really helpful I was pleasantly surprised with the price, and though it was a small order I felt valued. When we collected it all was... See more



Company details

  1. #2 of 7 best companies in Glass & Mirror Shop
  2. #87 of 397 best companies in Home Furniture Shop
  3. #57 of 244 best companies in Home improvement shop
  4. #36 of 135 best companies in Kitchen supply shop

Written by the company

Premier Range is ranked the number 1 supplier of Glass Splashbacks, Glass Radiator Covers, wall art, place mats and much more by Trust Pilot. You can't buy our products anywhere else as they are all designed and produced in our own dedicated factories. We work hard to make our products fit the lifestyle you lead, paying close attention to functionality, ease of use and style whilst ensuring that they remain very affordable. We pride ourselves on our fast service, quality merchandise and the highest standard of customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highland Cow on Black

We love the splash back and chopping board we purchased from Premier Range. They look fabulous in our new kitchen. Good quality at a good price.

23 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

highly recommended

Uploaded my own design with sizes and 3 days later it arrived, we are extremely pleased with every aspect of ordering, receiving and finished product also price . Would highly recommend.

6 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Kitchen splashback

Excellent product
Excellent communications
Great price
Would definitely recommend
A ****

30 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

So helpfull when I rang them with my…

So helpfull when I rang them with my order, the delivery was on time and the radiator cover was lovely.

30 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, fast production and professional service. Ordered from premier range after order from another company was poor, last minute order to premier range who accommodated collection rather than delivery which was much appreciated. Lovely product

2 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Back plate arrived on the date arranged I’ve installed it and it looks fantastic.

2 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Very good job

The work andthe time

1 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Beautiful splasback

Beautiful splasback, swiftly delivered. Transformed the kitchen.

1 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great choice

Great choice, easy to understand website, great prices & fast delivery. We love the black glass splashback & would use this company again.

1 February 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Found the perfect design straight away…

Found the perfect design straight away and it was delivered on time

31 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Great product

31 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

1st class service

Excellent from start to finish. Visited the showroom and received 1st class service

5 December 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

All promises kept

All promises kept, really great information given over the phone, and sizes spot on. Second time to use Premier Range.will always recommen

30 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.

At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Keeping me informed of progress from…

Keeping me informed of progress from ordering to delivery

30 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 4 out of 5 stars

Easy to order on line

My purchase was straightforward to book on line once I decided size & pattern.
Delivery prompt, I was pleased with my purchase.
My glass splash back & dinner mats where expensive, however good quality.
Satisfied customer.

14 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the review! Here at Premier Range, we believe good customer service is built through every review our customers leave, whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Exquisite

Amazingly fast service from order to delivery. The cooker splashback is fabulous quality and is very lovely indeed. We are absolutely delighted and thoroughly recommend the product and company.

26 November 2025
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

perfect custom size

perfect custom size - as promised delivery time - beautiful product

29 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Fast efficient delivery

Splash back is exceptional, quality is fantastic.

28 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent service

Excellent service from this company. They kept me informed about my order at every stage of my order being produced The quality of the products are excellent. I would highly recommend this company.

27 January 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

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