No Communication. I've emailed, Whatsapped the guy, no response on my order and guess what it's now in it's 3rd week! Not even dispatched!!!
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If a less than one star review was possible then this is what I would leave. Ordered some Scotland attire on the 23rd of April under the assurance would be delivered prior to the start of June. Stil... See more
Ordered in March, still no shirt as I write on 30th June. Multiple chaser messages and request for refund ignored. Don’t use. Terrible service.
Just received my retort AC Milan top, fantastic quality very happy with it! Delivered within the 21days expected lead time. Note make sure you check your junk email folder for any corresponds. Will b... See more
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SCAM SCAM SCAM Order via PayPal if you must!!
SCAM SCAM SCAM / Ordered a couple of tops. Never got a reply to any emails. Smelt something fishy. Contacted PayPal and then started getting emails straight away telling me to cancel my dispute and i was wasting peoples times and money! Sent them a screenshot of their reviews and never heard back. PayPal gave me a full refund. And they were fined apparently. SCAM SCAM SCAM
OK so I was sceptical after reading…
OK so I was sceptical after reading other reviews but my order arrived and the shirt is of good quality and delivered within the 28 days advised.
Avoid
Ordered in June. It’s November and still not arrived. They have not replied to any of my emails.
Do not use, must be a scam
Total scam
I’m giving one star as no option to give none. DO NOT ORDER A TOTAL SCAM! Ordered in feb 2024 and to this day have never received anything and never had a response to numerous emails, messenger messages etc. ripped me off and I’ve never heard a thing.
AVOID THIS SITE!
AVOID THIS SITE!
I'm only responding after seeing so many people that have had the same experience as me. I ordered a shirt from this business about 18 months ago, it never arrived. I contacted the business numerous times to be met with silence. I then left a message on the Premier Retros facebook page and I got a response stating that the shirt i had ordered had been sent but Royal Mail "must have messed up". I was asked if I wanted to reorder or an alternative. I chose to reorder. He then come back stating that that shirt was no longer available, asking if I'd like an alternative or a refund. I requested an alternative shirt with the same nameset and the original. I got a response back within the hour stating that all of a sudden, he'd found my original order and would post it out with the second shirt free of charge as an apology for waiting so long. "What a lovely gesture" I thought... Neither shirt arrived... After numerous further attempts to contact via email and Facebook (the Facebook account access was changed so that nobody could leave messages under pics or directly on the wall) I gave up and took it on the chin that I'd been scammed. More fool me for looking for the cheaper option. Once bitten an all that. Reading some of these other reviews, it seems an ongoing trend. How 'businesses' like this are still operating is beyond me.
Took my money , order never came
I made an order from this site and they sent an email through saying the order was unsuccessful. However I checked my bank and the money had come out. I followed this up with numerous emails each to no response. Absolute scam of a website.
Poor customer service
I had ordered two tops back in August 2023. I gave the 3 week grace period and wanted to touch base for any sort of update, nothing. I tried again a few days later and got a reply the next day stating they'll get it out today. No problem, things happen. I asked for tracking and I was not given any. I received an excuse stating that it was Royal Mails fault I didn't get that. A day later I miraculously received one of the shirts. I inquired about the second, but still received no good information, no tracking. They eventually told me it must have been lost and then stopped responding altogether.
It's purely a con
It's purely a con. Never sent the item. Never replied to an email. They just rip you off.
Wrong sized top arrived
Wrong sized top arrived, have been very patient and tried to be understanding to the company’s situation and their losses, but customer service is pretty much non existent and it appears I’m just out of pocket £40 with a shirt 2 sizes too small.
Be patient
Got what I ordered very good quality it takes time but it came and its decent
Got my shirt that I ordered in the…
Got my shirt that I ordered in the correct time line, only fault I have with the company is they don’t send update emails but other then that top is in great condition x
Italy 1982 World Cup jersey
I received my Italy Rossi top today and I am very pleased with the top quality of it and delivered within the timeframe I was given when ordering.my personal experience was an easy and pleasant transaction and wouldn’t hesitate to buy from premier retros in the future
1986 maradona world cup shirt
1986 maradona world cup shirt. Absolutely love it. Fits perfectly, everything about it is correct. Even has the le coq sportif.
Took approx 19 days to arrive. Was quoted min 21 days. Great price. Love it. Have to see what else they got now. Super recommended 👌
AVOID!!!!
What an awful person the owner of this company is. The shirt arrived well over the 21 days and was only sent the day I followed up with an email to receive a rude response. I then received the shirt for it to have pulled everywhere thread hanging out and so many defects. I emailed about this and asked for a refund for yet another disgusting email back. Telling me I am “looking for faults” and that it’s “ridiculous”. I would not recommend this site the customer service is disgusting I’m surprised he has any customers at all. The most arrogant person runs this business.
Order didn't arrive on time
Order didn't arrive on time, eventually did but the size is completely wrong, I've emailed 4 times asking for a refund but no reply. AVOID AT ALL COSTS
A simple real scam aha I had the right…
A simple real scam aha I had the right suspicion but no really order nothing is sent and they do not respond to anything once the order confirmation email is sent. It's a scam, site to be banned and deleted maybe soon 😁
3 weeks I waited on a top and they sent…
3 weeks I waited on a top and they sent a dirty top they’ve also not answered any emails sent
They didn't add the UCL patch I paid…
They didn't add the UCL patch I paid for in the shirt I ordered, they don't reply to my emails, no return options. They just gather money. Also they delivered the shirt after many days.
AVOID waiting over 5 weeks
AVOID waiting over 5 weeks, no shirt, no response to 3 e-mails. Have changed title to URGENT but still no response. Opened dispute with Klarna. How can they still trade when they are ripping people off 😡!!
I was scammed!!
I was scammed!!! In January I ordered my shirt and to this day I have not received anything. They do not respond to emails and they have collected the money. Do not order or you will lose money!!!
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