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See what reviewers are saying

Rated 5 out of 5 stars

I've ordered bloom nic salts and a new kit from this company throughout the whole of this covid lockdown as couldn't get to my usual shop..I can't give this company enough credit, my order arrived qui... See more

Rated 5 out of 5 stars

Been a customer of Premier Vaping for about a year now and can honestly say one of the best places to buy vaping products I have come across. Prices are fair, service is brilliant, products arrive on... See more

Rated 5 out of 5 stars

excellent service, came well packaged with a discount code for next buying. loved sugar rush bubblegum and coke bottles, very exquisite taste. would buy and recommend again, but next time try bloom an... See more

Rated 5 out of 5 stars

I ordered for the first time from Premier Vaping and I was totally satisfied with my experience. I'm in the US and even with a small hiccup at customs (which was handled immediately) my order arrived... See more

Company details

  1. Electronic cigarette store

Information provided by various external sources

We offer the largest range of vaping supplies in the world at incredibly low prices. Our ever increasing portfolio of products includes hundreds of different E-Liquids and hardware from every major manufacturer across the world. Wholesale enquiries welcome


Contact info

5.0

Excellent

TrustScore 5 out of 5

905 reviews

5-star
4-star
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1-star

Asks customers to review

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Mountain poo

Bought a mountain dew and blu razz flavour e liquid, the mountain dew was out of date and they both tasted disgusting. Called them to let them know, woman said there would be a refund for the out of date mountain dew, they didnt bother with that so i thought id put this here. Probably better of going with vampire vapes the flavours are much better and the juice is in date.......

25 February 2021
Unprompted review
Premier Vaping logo

Reply from Premier Vaping

Hi Elliott,

My name is Ruth and it was myself that you spoke with yesterday regarding this issue. I requested the refund as agreed when we ended the call, and I can see this was processed by accounts at 9.37am today. Please do let me know if there are any problems with this.

I have requested the remaining stock to be checked and removed from the website. Again, I am very sorry this has happened.

Kind regards,
Ruth

Rated 5 out of 5 stars

Totally satisfied

I ordered for the first time from Premier Vaping and I was totally satisfied with my experience. I'm in the US and even with a small hiccup at customs (which was handled immediately) my order arrived faster than some of my local orders! If this is how they do business, I will certainly consider ordering from them in the future.

9 February 2021
Rated 5 out of 5 stars

Excellent company

Excellent company I have dealt with so many companies but this company is the best

1. Fast delivery
2. Customer service is very good

7 February 2021
Rated 5 out of 5 stars

Good selection

Good selection of products and a friendly accounts manager, top service. Would recommend to any Vape shops looking for a quality wholesaler.

25 January 2021
Rated 2 out of 5 stars

Everything was going fine until the…

Everything was going fine until the delivery, delivery driver left all my gates open and put my delivery in my brown bin. How thick can you get

24 January 2021
Premier Vaping logo

Reply from Premier Vaping

Good afternoon,

Please accept our apologies on behalf of Royal Mail.

As we discussed on Friday, unfortunately this issue was out of our hands. We have provided your feedback to your local Royal Mail depot who will deal with the complaint, and hopefully avoid this happening again.

Kind regards,
Ruth

Rated 3 out of 5 stars

Product fantastic

Product fantastic
Communication awful emailed twice to customer services and never got a reply to my query

20 December 2020
Premier Vaping logo

Reply from Premier Vaping

Hi Linda,

I am very sorry to hear you were unhappy with the service provided. I will look into why you didn't receive a response, and contact you directly to discuss your query.

Kind regards,
Ruth

Rated 1 out of 5 stars

Shipped the wrong item and immediately…

Shipped the wrong item and immediately started stonewalling me after I mentioned this. Have not heard from then since.

20 November 2020
Premier Vaping logo

Reply from Premier Vaping

Good morning Pena,

I am very sorry to hear that your query wasn't dealt with. I will look into this as a matter of urgency.

Please accept our apologies that your review has just been picked up on, I will e-mail you directly to discuss.

Kind regards,
Ruth

Rated 1 out of 5 stars

I got the wrong product

I got the wrong product then never had a reply when I emailed about it

13 November 2020
Premier Vaping logo

Reply from Premier Vaping

Hi Kenneth,

I am very sorry to hear you didn't get a response to your e-mail. I will look into this urgently, and e-mail you directly to discuss your query.

Kind regards,
Ruth

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