Do not order from these guys. I've been waiting for weeks for an order, have chased their service team multiple times and have heard nothing back
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Such a thriving business! With so many small businesses struggling during covid and yet these guys continue to give the best quality food and fast delivery despite financial struggle. And the handpick... See more
Ordered 20th July,only arrived today and my order of konjac jelly supposed to be per box(10pcs) 1 flavor has only 9 pcs, the others has 5 and one has 8. 1 biscuit was swapped with another item 2 it... See more
Really deceptive and questionable practices. Promising discount via email and website. You can see the discounted price when going through the checkout process, then the step right before paying the d... See more
Company details
Written by the company
Explore our range of 4000 different products from Asia and across world. Fast delivery Australia wide. Flexible payments.
Contact info
198 Swan Street, 3121, Cremorne, Australia
- customer.service@premiumco.com.au
- premiumco.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you very much.
Thank you very much.
I recieved my oder in time. The boxes were packed well, nothing was wrinkled. I tried the product the same day and was very pleased. The Cleanser produces good lather with a small amount, does not tighten the skin after rinsing. It has wonderfull light aroma ( I use luxury Korean product as SU:M 37, The histiry if Whoo) so I can say that this Cleanser has very good quality. Give 5 stars.
The sunscreen made my happy even more. Considering that my face already had all the multy-step morning care, the creme was absorbed almost instantly, leaveng no greasy marks. I was under the bright sun for over three hours and felt myself very comfortable. Give 5 stars.
The product packaging is simply amazing. Now I know what to give my friends to make them feel like queens.
Thanks again , I will be ordering more from this collection "CEMOY" and recommend your company to my friends.
Good service
Good service. Prompt delivery. The staff calling to confirm it's okay to leave my goods at the front door. Also took photos and sent to me for confirmation.
Easy and Delicious
The shopping process is super easy, and with the tracking I knew exactly when my package arrived at home, and gosh did I want to just leave work early to come open it up!
Everything was packed in securely, and practically begging to be opened and enjoyed.
The whole experience from start to finish was so easy, I can’t wait to make my next order.
Fantastic service and product
Exceptional customer service.
Exceptional customer service.
Exellence products and reasonable prices.
Happy shopping
Good service
Wonderful
Such a thriving business! With so many small businesses struggling during covid and yet these guys continue to give the best quality food and fast delivery despite financial struggle. And the handpicked, cute free gifts inside are so considerate and so rare to find in businesses today. I'll definitely be choosing Premium Co as my frequent shop.
Prompt delivery
Prompt delivery, lovely customer service. Thank you very much! Will order again

Reply from Premium Co Groceries
Good Food Quality
went to the wrong address, food delivered
, ice cream was melted but it’s no problem.
Awesome to deal with
Excellent service!
Really happy with the product. Packing was sufficient to keep it safe for delivery to WA. Great service and excellent communication. Thank you!

Reply from Premium Co Groceries
Very happy with Premium Co
Very happy with Premium Co. Groceries service! :) From ordering to delivery was an easy & pleasant experience. Thank you!
Good service.
Exactly what I was after and delivered…
Exactly what I was after and delivered extremely quickly, with lovely SMS alert. Positive experience all round. Thank you.
HAPPY CUSTOMER
just wanted to voice my appreciation at your service.
My order was delivered late in the evening by this team which goes to show that you guys are prepared to go above and beyond for you customers.
it was much appreciated - thanks! highly recommended

Reply from Premium Co Groceries
10/10 will buy from here again
10/10 will buy from here again! Super fast shipping, good quality food. Super kind costumer service, I was given a sweet note! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





![LipoVive Update [[Australia]] logo](https://consumersiteimages.trustpilot.net/business-units/6916a08549f3033344b692fa-198x149-1x.jpg)

