Premium Source Luxury Shopping Reviews 140

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

awful sourcing business! zero communication zero items received three weeks waiting and no updates no returned emails no replies on live chat absolutely nothing!! spent over £500 to receive absolutely... See more

Rated 5 out of 5 stars

I ordered the white balanciaga track 2.0. When they arrived they were absolutely spotless, the packaging was impeccable & delivery couldn’t have been faster! However they were too small.. premium sour... See more

Rated 5 out of 5 stars

This is a genuine seller and the Jordan 1 Mids are brand new authentic. Received my Zen Masters in November for an amazing price and just ordered the Gym Reds. Don't be sucked in by scammers on TikTok... See more

Rated 1 out of 5 stars

Scam, I claimed the money back from my bank after waiting months for the trainers, only to receive a letter today saying the company have provided proof of delivery to my address and taken the money b... See more

Company details

  1. Clothing Shop

Written by the company

Authentic Luxury Shopping | 𝐄𝐒𝐓. 𝟐𝟎𝟏𝟖 Not Affiliated with any Brands Shown Pay In 3 Month Instalments With Klarna


Contact info

3.0

Average

TrustScore 3 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling service

Appalling service. Scam company. Steal your money and don't give your goods. Ignore all emails and messaged. Extremely unprofessional. Avoid at all costs!

20 August 2022
Unprompted review
Rated 5 out of 5 stars

High recommend!

Can’t fault the guys at premium source. I ordered a pair of dunks on the Friday and received them next day. Super fast delivery, great service and good communication. Shoes are perfect. Thank you!

31 July 2022
Unprompted review
Rated 5 out of 5 stars

I cannot recommend this company enough

I cannot recommend this company enough. I have placed 3 separate orders, the first came so quickly and was perfect! The second I ordered the wrong size accidentally and they rectified this for me almost immediately with quick responses and were so helpful. The third I’m waiting on as the order was only placed today but I cannot wait. I will not hesitate to use premium source again! Love love love

28 July 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

I’ve had a great experience with this company and have ordered multiple times from trainers to a ps5, all of my orders have arrived fast and in perfect condition so will continue to shop with them. I would definitely recommend premium source to anyone

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Trustworthy service

Could not recommend Premium Source enough, needed a pair of slides for holiday and gave them 2 days to get them to me. They got me them on time, and for a great price. Packaging was high quality and professional, and the slides came in perfect condition. If you need any apparel, Premium Source is the place to go.

19 July 2022
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars if you could

Would give 0 stars if you could, avoid buying from this company!! Placed an order weeks ago and haven’t received it sent loads of messages on Instagram and emails have no reply to any of them. The communication is terrible and it’s a shocking service overall, would never buy anything from here again!!

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting

I placed an order on the 18th of June. £340 was taken from my account instantaneously on the understanding that they would try and source my order and keep me updated. It is now the 28th of June I have not had a single email regarding this order and they still have my money. Disgusting I am now going to contact my bank as this money has been taken under misrepresentation.

28 June 2022
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish cant even get in touch…

Absolute rubbish cant even get in touch with them does anybody know a contact number every contact number you find are private numbers gonna go trading standards DO NOT USE THIS SITE

10 June 2022
Unprompted review
Premium Source Luxury Shopping logo

Reply from Premium Source Luxury Shopping

Hi Nigel, your order was fulfilled and delivered within 5 working days faster than our stated fulfilment time. We have all contact info present on our website. If you would like a return please reply to the text message that i've sent you.

Rated 5 out of 5 stars

Never been one to write reviews but…

Never been one to write reviews but honestly the service is absolutely impeccable off Premium Source. Ordered many, many times and I refuse to go elsewhere simply because the service is second to none.
Prime example is it was my sisters birthday and I needed some Jordan’s for her, I let Premium Source know on such short notice that he explained it would come a couple days after her birthday which was fair enough as I left it late. Her birthday came and he dropped me a message saying he’d deliver them later on in the day, so managed to surprise my sister on the day of her actual birthday as she was expecting them a couple days after.
Honestly the best in the business!

10 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look