Preorderpros Reviews 

Scam site - do not use for any reason. AI generated auto-responses and on-site help chat are there to give the illusion of realism.

These guys are scammers. After my pre-order was supposed to ship, I received no notifications. I called and the person picking up the phone wasn't sure what company name to use. I should have known something was up when these scammers used multiple different company names on paypal, email, and their own website. After pre-ordering product from them they did not send me tracking information. When I escalated with paypal, they sent false tracking information signed by someone else. DO NOT TRUST THESE SCAMMERS.

This is a scam website. They have scammed me and others as reported on Reddit.com

They will give you a FedEx tracking but they send a package (probably empty) to a random business in the same city you live in. Makes sense, right? Most businesses will just sign any FedEx package they get.

Show your tracking shows delivered, when it's not, and FedEx support can only tell you the name and business it was shipped to is not the same as yours.

I opened a PayPal case, which gives seller 10 days to respond, and the scammers finally reached back to PayPal the day before the case would be in my favor.

They provided PayPal the same tracking as I got, giving them 10 more days from PayPal to confirm with FedEx that the package was in fact not sent to me.

If you look at all the other favorable reviews, it is clear they are fake from the scammers.

DO NOT TRUST PREORDERPROS.COM!

You can see they have multiple physical address, Texas and New York, and their website has only been open since November 2025 (now February 2026) and they claim to have shipped thousands upon thousands of orders.

But call their phone support, it's a direct line, no robotic prompt, a guy will answer and won't even greet with "Preorder Pros" but instead just a confused "Hello?"

Beware, these guys are thieves.

I’ve had a great experience with PreOrderPros.com. The preorder process was smooth, communication was clear, and my order allocation was secured without any issues. You can tell they take their preorder system seriously and actually lock in inventory ahead of release, which gave me a lot of confidence ordering high-demand items.
Customer support was responsive and professional whenever I had questions, and everything was handled quickly. It’s hard to find reliable preorder sites in this space, but these guys deliver exactly what they promise.
Highly recommend PreOrderPros if you’re looking for a trustworthy place to secure upcoming releases without the stress.

My preorder shipped and arrived this week! I was worried buying from them for the first time but they didn’t let me down. Truly a pleasure.

Quick delivery, no issues. Got my preorder as expected. 👍

Got my order in a timely manner and was very satisfied with the packaging! Thanks

Had a great experience with them, got my preorder quickly without issues. Box is in good condition. I’ll work with them again!