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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app and the overall service, finding it easy to navigate and connect to their bank accounts. Many people appreciate the quick and simple process for converting prepaid cards into cash, often highlighting the efficiency and reliability of the service. However, some people mentioned issues with payment processing, including higher-than-expected fees and delays in receiving funds. There were also occasional frustrations with the app's camera feature for card capture and the identity verification process, which some found excessive or not user-friendly.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues such as hidden... See more

User experience

People report positive experiences with the user experience. Many customers find the app user-friendly, easy... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its user-friendliness, ease of use, and... See more

Service

Consumers find service to be positive, with many expressing satisfaction and a willingness to use it again.... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised the quick responses, with... See more

Based on these reviews

Rated 4 out of 5 stars

I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was i... See more

Rated 4 out of 5 stars

This is a great app I was registering and entered my checking account and didn't see the other options for immediate pay. It was a few minutes after 5pm so though the system said I would get it the n... See more

Rated 4 out of 5 stars

I like this idea for an app but the app doesn’t have a great camera capture feature- made me manually put it in. I changed backgrounds angles and tried multiple times to capture by app. One of my... See more

Rated 4 out of 5 stars

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C al... See more


Company details

  1. Alternative Financial Services
  2. Non-bank financial service

Written by the company

Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great

Great! Wish there was more options for transferring money, so I didn't have to pay 10% and could have collected my full amount

7 April 2025
Rated 1 out of 5 stars

A big scam

They are fraudsters and all positive reviews are fake and paid.
They withdrew my $2,000 card money and then when contacted they kept procrastinating.

The biggest problem is that they took my sensitive data, SSN number, driver's license and passport.
Then they suspended my account permanently.

I have tried to communicate with any human because the one who replies to my messages is an assistant report, but they evade and they are crooks.

Therefore, the matter was raised to the law enforcement authorities to protect me from fraud and stop this site permanently in US.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Great first experience! (Sold Visa Gift Card)

I was reluctant at first having never used anything like this before.
But I came to find out that the process was quite easy.
My transaction was approved and my direct deposit will be in my account within 24 hours. My experience was great, I would definitely recommend this app to my friends and family.

16 March 2025
Rated 2 out of 5 stars
Prepaid2Cash logo

Reply from Prepaid2Cash

Hi Brandon, thanks for your email. Please submit your request to our support team at support@prepaid2cash.com and a team member can assist with your concern.

Rated 5 out of 5 stars

Easy-Peesey!

I was so thankful to have the process be completely do-able for those that maybe aren't those individuals that were in the AV club.

11 March 2025
Rated 5 out of 5 stars

Great serviceVery quick transfers

Very quick transfers, too bad that they charge 10% for the transaction but that's a little inconvenience for the ability to convert prepaid cards which other companies don't do, great service

27 February 2025
Rated 3 out of 5 stars

Not happy with claims of instant…

Not happy with claims of instant transfer but won't identify which prepaid card or gift cards are eligible for instant transfer. now have money tied up for three days waiting for other banks

21 February 2025
Prepaid2Cash logo

Reply from Prepaid2Cash

Thanks so much for your feedback. Please submit your concerns to our support team at support@prepaid2cash.

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