Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more
Company replied
Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more
Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more
Company replied
Company details
- #74 of 104 best companies in Pharmacy
- #21 of 28 best companies in Doctor
- #42 of 62 best companies in Skin care clinic
Information provided by various external sources
Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.
Contact info
4.5
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely safe and reliable lots of…
Absolutely safe and reliable lots of questions asked to make things run smoothly
15 January 2026
Reply from Prescription Doctor
Thank you very much for your feedback! We’re delighted to hear that you found our service safe, reliable, and thorough. Asking detailed questions is important to us so that everything runs smoothly and safely, and it’s wonderful to know you appreciated this approach.
Great service and communication.
Great service and communication. Always kept informed about my order and arrived in excellent time. Will definitely use there services again. 5*
15 January 2026
Reply from Prescription Doctor
Thank you so much for your kind feedback! We’re delighted to hear that you found our service and communication excellent and that you were kept informed throughout your order. It’s great to know your medication arrived on time, and we look forward to serving you again in the future.
Quick and efficient and saved the time…
Quick and efficient and saved the time of having to go to the Doctor
14 January 2026
Reply from Prescription Doctor
Thank you! We’re pleased our service was quick, efficient, and saved you a trip. We look forward to helping you again soon.
Fast and excellent service 👌 I have…
Fast and excellent service 👌 I have ordered many times and always happy with the service! Thanks !
14 January 2026
Reply from Prescription Doctor
Thank you so much for your kind feedback! We’re delighted to hear that you consistently have a positive experience with our service. Providing fast, reliable, and excellent care is always our goal, and it’s wonderful to know we’ve met your expectations every time. We truly appreciate your continued support!
Excellent service as always
14 January 2026
Reply from Prescription Doctor
Thank you! We’re so pleased you continue to have an excellent experience with us and look forward to serving you again.
Not good experience
Not good experience. I purchased from this company in the past, therefore my details
should been online. Sent my
Drivers licence to them for 3rd time as they queried my D.O.B
Waited over 3weeks for my order to be delivered.
Very disappointed. Won’t purchase from them again
13 January 2026
Reply from Prescription Doctor
Hi Leonie,
We apologise for the delay with your order. As an online healthcare provider, it is important that we can verify your details for patient safety.
Once verified, any future orders placed through your account won't need this check, and the experience should be a lot smoother.
We will review our verification process to reduce friction with our customers.
Kind regards,
Team Prescription Doctor
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We’re glad you found the process simple and your order arrived promptly. Your feedback encourages us to keep providing fast and convenient service for all our customers.
Prompt delivery of relevant medication
Careful consideration of my problem enabled relevant medication to be provided
13 January 2026
Reply from Prescription Doctor
Thank you! We’re pleased our careful assessment helped provide the medication you needed. Your satisfaction and safety are always our priority.
Reply from Prescription Doctor
Thank you! We’re pleased you found our service fast and our contact helpful. We look forward to assisting you again soon.
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We’re glad our quick service helped ensure you received your medication promptly. Providing fast, reliable care is always our priority.
My reply to prescription doctor
My reply to prescription doctor, to my complaint. Dated 15/12/2025
Dear team,
I hope you will also AMEND my records of NOT TAKING this medicine & also NOTIFY my GP practice of not taking this medicine as I now have to order again, as I still want/need the medication and will SEEK from a more RELIABlE source.
I await the refund.
Anne Jacks
15 December 2025
Unprompted review
Reply from Prescription Doctor
Hi Anne,
We apologise for not being able to provide the treatment you require due to supply issues. A full refund was issued. Please keep an eye on your emails and our website for stock updates.
Kind Regards
Prescription Doctor
PD
Done what i needed
Smoking cessation tablets worked a treat , nearly 1 year off cigarettes and doing great
Thank you.
4 February 2025
Reply from Prescription Doctor
Thank you! We’re delighted to hear the smoking cessation tablets have helped you stay nearly a year smoke-free. Congratulations on your success!
pregnancy blood test
The blood test for pregnancy that I bought was rubbish did not show the control🫤
12 January 2026
Reply from Prescription Doctor
Hi,
Thank you for your review. Please send us a picture of your test so we can look into this further. Is it possible you saw the control line rather than the test line?
Kind Regards
Prescription Doctor
Over the years
Over the years, I have consistently chosen Prescription Doctor for my needs, and their service is unmatched. From beginning to end, the application process is effortlessly straightforward. I wholeheartedly endorse Prescription Doctor for anyone in need of prescribed creams or medications. Many thanks!
13 January 2026
Unprompted review
Reply from Prescription Doctor
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve consistently chosen Prescription Doctor and found our service unmatched. Making the application process simple and efficient for our customers is always our goal, and we truly appreciate your wholehearted endorsement. Your support means a lot to our team!
Answered online questions and symtom…
Answered online questions and symtom checker was prescribed and prescription arrived next day.
6 January 2026
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We’re glad you found our online process simple and efficient, and that your prescription arrived promptly. Ensuring a smooth and reliable service for our customers is very important to us.
Swift and efficient response
9 January 2026
Reply from Prescription Doctor
Thank you! We’re pleased our response was swift and efficient. We look forward to assisting you again soon.
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We’re glad your prescription arrived promptly and did exactly what you needed. Ensuring a smooth and effective experience for our customers is very important to us.
Fast efficient sevice
8 January 2026
Reply from Prescription Doctor
Thank you! We’re pleased our service was fast and efficient. We look forward to helping you again soon.
I am amazed!!
Never used this site before but 5*.
Didn't know I could even get antibiotics on line.
Straight forward questions and easy to understand.
Thank you
9 January 2026
Reply from Prescription Doctor
Thank you so much for your kind feedback! We’re delighted to hear that your first experience with us was straightforward and easy to understand. It’s great to know you were able to get your antibiotics safely online. Providing a simple, safe, and reliable service for our customers is always our priority, and we truly appreciate your 5-star review.
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We’re glad you found our service helpful and that we could assist you effectively. Your feedback means a lot to our team.
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