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See what reviewers are saying

Rated 5 out of 5 stars

I knew nothing about Press fit at all until 4weeks ago, watching their you tube videos, then emailing and calling them i found everyone at PressIt uk really helpful. I reordered some fittings today... See more

Company replied

Rated 1 out of 5 stars

Thought this was a decent operation after seeing “press gang” on social media. Clearly is providing freebies to social media folk to talk big but in reality is small and inefficient. Feels more li... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with the service provided. I sent in my press tool along with nine jaws for calibration while I was on a family holiday. The team kindly offered to postpone the return dispatc... See more

Company replied

Rated 5 out of 5 stars

I have been plumbing for 20 years, always used solder. Ive seen press machines and the fittings and thought its an expensive change, why would i do that. After a conversation with Mike from Press I... See more

Company details

  1. Plumbers' merchant

Written by the company

You are in safe hands with PressIT. We are warranty and 5* service agents for all the popular plumbing press tool brands such as Novopress and REMs. By joining us you get access to industry experts and professional technicians that can give you peace of mind and assistance whenever you need it. Find everything for your press tool plumbing and fitting needs in our online store. We only offer the best in Press Fit Press Tools for Plumbing. Get pressing tools and guns from Novopress, REMs and Rothenberger. PressIT repair all brands of pipe tools in the UK and Ireland. We are a 5* warranty agent for Rems, Novapress, Rothenburger & Dewalt. If you've got a question send us a message on Whatsapp and we'll be more than happy to help!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Support for engineers using pressfit copper and mlcp

Benji outlined the value for money of their products,and the fact that they service and repair pressfit guns , also offered some technical advice

12 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Fantastic from start to receiving…

Fantastic from start to receiving products and the best on price.

19 February 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Recommend!

Quick, easy and prompt delivery. Helpful Whatsapp exchange with sales team which was a bonus.

20 January 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Really good customer service

Really good customer service

15 November 2024
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
Everything was explained from start to finish and answered my questions quickly and concisely.
All transactions were done fast.

19 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Fast turnaround and good comms made for…

Fast turnaround and good comms made for an easy transaction.

20 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Just great!

20 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Great kit

Great machine thanks

20 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Very informative, great service, fantastic prices

Really took their time to explain things to me. The delivery was prompt. And they are always on hand to talk on the phone. Thank you

4 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Great Company

a fantastic company with great communication

3 March 2025
Press IT logo

Reply from Press IT

Good afternoon,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Ordered a Novopress press gun and…

Ordered a Novopress press gun and fittings.
Cannot fault their service. Leanne and the team were nothing but helpful.
Would highly recommend.

3 March 2025
Unprompted review
Press IT logo

Reply from Press IT

Good morning,

Thank you for taking the time to leave us a 5* review. We appreciate your feedback.

Our team is committed to delivering high-quality products and services, and your feedback is a great encouragement to us.

We hope you order from us again in the future.

Best wishes,
The Press IT Team

Rated 1 out of 5 stars

Con artists

Thought this was a decent operation after seeing “press gang” on social media. Clearly is providing freebies to social media folk to talk big but in reality is small and inefficient.

Feels more like a never ending journey of false promises and let downs. I wish id have read the reviews here before dealing with this shambles of a company. Complete and utter incompetence from “official agents” don’t waste your time here.

1 November 2024
Unprompted review
Press IT logo

Reply from Press IT

Good morning,

Thank you for taking the time to leave us a review. We appreciate your feedback.

Please can you email us on info@pressit.uk so we can investigate this further.

Best wishes,
The Press IT Team

Rated 1 out of 5 stars

Disappointing service

Disappointing service

I had high hopes following some great influencer videos on media.

Reality was absolutely shocking! Firstly I send my REMS in for calibration, ended up with a quote for “repairs” which totalled £50 short of a new press tool, I decided to take a new one and requested the old one back.

New one arrives, old one doesn’t. Called customer service on WhatsApp and was told that I couldn’t have it back! Eventually it was sent back to me. Sent to BES who calibrated it and said there was no issue, passed all tests.

Absolute scam of a man

13 November 2024
Unprompted review
Press IT logo

Reply from Press IT

Good morning,

Thank you for taking the time to leave us a review. We appreciate your feedback.

Please can you email us on info@pressit.uk so we can investigate this further.

Best wishes,
The Press IT Team

Rated 1 out of 5 stars

Appalling

Appalling. Had my tool 3 weeks and didn’t even look at it. Told them in the end to just return it. They claim on their website to be uk service agents for Rothenberger but in reality they are only service agents for Ireland. They even try to fool you by having a 020 London phone number. Don’t be fooled. DON’T USE

17 July 2024
Unprompted review
Press IT logo

Reply from Press IT

Good morning,

Thank you for taking the time to leave us a review. We appreciate your feedback.

Please can you email us on info@pressit.uk so we can investigate this further.

Best wishes,
The Press IT Team

Rated 5 out of 5 stars

Excellent company extremely helpful and…

Excellent company extremely helpful and friendly, Benji the sales manager couldn’t do enough for me, he pulled out all the stops to get my products out to me on time. I would high recommend them for all your pressing needs

19 May 2023
Unprompted review
Press IT logo

Reply from Press IT

Good morning,

Thank you for taking the time to leave us a review. We appreciate your feedback.

We're delighted to hear about your experience. We will pass this information onto the team!

Best wishes,
The Press IT Team

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