The modules are interesting, but they only focus on money and don't provide any bug fixes. I have purchased about 10 modules from Prestahero, spending over €1000 in total, only to find ou... See more
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See what reviewers are saying
Our website has become lightning fast since we installed the module. Configuration is very easy, while there are many options available. Had some small issues at first with some theme-specific parts,... See more
Company replied
These guys are pro. I am using few of their modules... some are free (but very useful) some are premium such us Product Manager – Bulk edit/mass edit/quick edit which saved me a lot of time in edit... See more
Company replied
We've been using Prestashop for well over a decade. We have purchased many ETS modules over the years. We like the excellent user manuals and the first class support from their team. As our store gro... See more
Company replied
Company details
Written by the company
PrestaHero (formerly ETS-Soft) is an official Modules partner creator of PrestaShop. With a team of professional and passionate developers working on PrestaShop projects for many years, it’s always among the top-ranking module providers with best-selling modules such as Super Speed, Mega Menu PRO, BLOG, Abandoned Cart Reminder, and more! PrestaHero dreams of supporting the PrestaShop ecosystem to be the best and most common e-commerce solution in the world, along with providing the best PrestaShop modules and customer service to its beloved customers.
Contact info
Group 3, Tan Thinh, 250000, Thai Nguyen, Vietnam
- (+84) 984 230 390
- contact@prestahero.com
- prestahero.com
4.4
Excellent
267 reviews
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have found the team at PrestaHero very helpful…
Have found the team at PrestaHero very helpful when there is a problem on my website. They are very willing to assist when the problem is not always directly related to their own module code. In one recent case there was a problem with the "Payment with Fee" module, after they did some testing, it was actually a compatibility issue with the Stripe Official payment gateway code that required some changes.
29 July 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your positive experience with our team! We're glad to hear that you found our support helpful, even for issues not directly related to our module. Addressing compatibility issues, like the one you encountered with the "Payment with Fee" module and the Stripe Official payment gateway, is part of our commitment to ensuring smooth operation for our customers. If you have any further questions or need assistance, please don't hesitate to reach out!
Good products and professional support
Good products and professional support. I recommend !
19 July 2024
Unprompted review
Reply from PrestaHero
Thank you for your recommendation! We're pleased to hear that you're satisfied with our products and professional support. If you ever need assistance in the future, please don't hesitate to reach out.
Awesome 5/5!!
Great modules, great support. I think PrestaHero is the best Prestashop Agency. Always ready to help by PRO developers who has a big experience with Prestashop platform.
Thank you for your awesome job!
19 July 2024
Unprompted review
Reply from PrestaHero
Thank you so much for the 5/5 rating! We're thrilled to hear that you find our modules and support exceptional. Our team of experienced developers is always ready to assist you. Your words motivate us to continue delivering top-quality products and services. Thank you for your trust and support!
Reply from PrestaHero
Thank you for your feedback! We're thrilled to hear that you are extremely satisfied. Your satisfaction is our top priority. Please feel free to reach out if you need any further assistance.
These guys are pro
These guys are pro. I am using few of their modules... some are free (but very useful) some are premium such us Product Manager – Bulk edit/mass edit/quick edit which saved me a lot of time in editing all products.
Initially the module wasn't working as expected but they found the issue in my configuration and resolved it. What is important for me is the fast response ticket system.
Keep doing great job!
24 June 2024
Unprompted review
Reply from PrestaHero
Thank you for your awesome feedback! We're thrilled to hear that you find our modules, both free and premium, so beneficial. It's great to know that our Product Manager module has saved you valuable time with its editing capabilities. We're glad we could quickly identify and resolve the configuration problem for you. Our fast response ticket system is indeed crucial to us, and we're committed to providing prompt support whenever you need it. Thanks again for encouragement!
Reply from PrestaHero
Thank you for your feedback! We're delighted to hear that you found our support team very helpful. If you have any more questions or need further assistance, please feel free to reach out to us. We're here to help!
Awesome Modules & Customer Support
We have used one free plugins and bought 2 premium plugins from prestahero. All of them are well coded and documented.
Their customer support is awesome and their developers can adapt their modules to your website !
17 June 2024
Unprompted review
Reply from PrestaHero
Thank you for your awesome review! We're glad to hear that you've had a great experience with both our free and premium plugins. It's wonderful to know that you found them well-coded and documented. We're especially pleased that you found our customer support and developers to be helpful and adaptable to your website's needs. If you need any further assistance, please feel free to reach out!
SEO Audit module was a God sent for me
SEO Audit module was a God sent me, as an small business owner. The module is easy to install, customer support is always helpful and very fast to reply.
It has improved the traffic on my site, I just love this module.
Thank you Prestahero!
17 June 2024
Unprompted review
Reply from PrestaHero
Thank you for your fantastic review! It's great to know that it was easy to install and that our customer support has been helpful and quick to respond. We're thrilled that it has improved the traffic on your site and that you love the module. Thank you for choosing PrestaHero! If you need any further assistance, please feel free to reach out.
Great tools and excellent support team
Great tools and excellent support team
16 June 2024
Unprompted review
Reply from PrestaHero
Thank you for your kind words! We're delighted to hear that you find our tools great and our support team excellent. If you need any further assistance, please don't hesitate to reach out!
Reply from PrestaHero
Thank you for your feedback! We're glad to hear that you find our support prompt. If you need any further assistance, please feel free to reach out!
I have bought multiple modules from…
I have bought multiple modules from PrestaHero and support is always very fast. Currently using SEO audit, Super Speed and and Mega Menu Pro for several clients and they always respond fast.
5 June 2024
Unprompted review
Reply from PrestaHero
Thank you for your great feedback! We're delighted to hear that you find our support fast and reliable. It's fantastic to know that you're using our SEO Audit, Super Speed, and Mega Menu Pro modules for several clients. If you need any further assistance, please feel free to reach out anytime!
I already bought 5 modules and plan to…
I already bought 5 modules and plan to buy more in the future
30 May 2024
Unprompted review
Reply from PrestaHero
I am happy that you appreciate our service and keep utilizing the different solutions that we provide. Reviews like yours are what makes us move forward and try to be better day in and day out.
Excellent support for Mega Menu Pro.
Excellent support for Mega Menu Pro.
The module itself is very useful for our new PS 8 shop but it is the support that earns the 5 stars. Like many modules as complex as this, they do not always install without issues. PrestaHero support was very quick to deal with the issues that came up and we are very happy with our purchase.
31 May 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your experience with the module and our team! I am happy to hear that we were able to assist you efficiently. Whenever you require assistance, feel free to always contact us.
Exceptional Module
The module is exceptionally user-friendly, and the support team consistently surpasses our expectations by promptly addressing our inquiries with great attention to detail. It gives us the ability to add custom options to product pages without slowing down the page load time.
20 May 2024
Unprompted review
Reply from PrestaHero
Wow! Thanks for the amazing review of our module. We're thrilled you find it user-friendly and appreciate our supportive team! We take pride in offering clear features like custom product options without compromising on speed.
If you ever have any questions, don't hesitate to reach out!
I recently used PrestReview for Prestahero's 1-Click Update Module with Installation Serviceahero's 1-Click…
I recently used Prestahero's 1-Click Update Module for Prestashop along with their installation service, and I couldn't be more satisfied. The update was executed flawlessly, and the communication with Prestahero was outstanding. They respond to any questions or comments within 5 minutes, making them a fantastic partner to work with.
Currently, I have seven modules from Prestahero running on my system, and I am extremely pleased with all of them. I am planning to purchase two more modules from them. It's incredibly reassuring to have multiple modules from a single, reliable provider for a system that must operate without any issues. Prestahero has truly earned my trust and loyalty.
15 May 2024
Unprompted review
Reply from PrestaHero
Thank you so much for sharing your experience! We're thrilled to hear that you're satisfied with Prestahero's 1-Click Update Module and installation service. It's fantastic to know that the update went smoothly and that our communication was outstanding. We aim to provide quick responses and excellent service to all our customers.
We're also delighted to hear that you're pleased with the seven modules you currently have from Prestahero and that you're considering purchasing two more. Having multiple reliable modules from a single provider definitely adds peace of mind when it comes to system operation. We're grateful for your trust and loyalty, and we'll continue working hard to meet your expectations.
If you ever need assistance or have any questions, please feel free to reach out to us. We're here to help!
Great customer service
Great modules and most important, great customer service
27 May 2024
Unprompted review
Reply from PrestaHero
Thanks for leaving us the fantastic ratings! I appreciate your business and hope to continue assisting with our amazing products.
So great module and i resolved all the…
So great module and i resolved all the issues of the updating. Great customer service and always kind and available.
21 May 2024
Unprompted review
Reply from PrestaHero
Thank you for trusting and having confidence in us. We are thrilled to hear that you really liked our product and that you enjoyed its features and performance. We are always here to help you. Whenever you require assistance, feel free to always contact us.
PrestaHero sells amazing modules for…
PrestaHero sells amazing modules for PrestaShop and has an incredible tech staff. I bought the SEO Audit module, which included the Pretty URL. It is a great module. Now we have clean URLs for our website. They are just amazing, A+++"
16 May 2024
Unprompted review
Reply from PrestaHero
Thank you for trusting and having confidence in us. We are thrilled to hear that you really liked our product and that you enjoyed its features and performance. Whenever you require assistance, feel free to always contact us.
Very good
I met a problem during the module integration i couldn't download the good free modules we can have on this website so i decided to contact the assistance. They were very fast in their response and very useful i'm very happy. The modules are good and the support too !
13 May 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your experience with the module and our team! I am happy to hear that we were able to assist you efficiently. Whenever you require assistance, feel free to always contact us.
Terrific and prompt support and nothing…
Terrific and prompt support and nothing is too much trouble I have used several of their modules and they just work
14 May 2024
Unprompted review
Reply from PrestaHero
We are proud of our excellent support and we are always here to help you.
Thank you for trusting and having confidence in us. We are very thankful to have you as our customer.
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