Prestat Reviews 

Actually I ordered a box of chocolates to find out which fillings you do. Unlike other sites you do not show a chocolate, name it and inform of the contents, which I found odd.
The chocolates are a good mouthful and tasty, costing over £3.00 each. Better value for money than another firm and less value than the other firm we use. Sad but true, we may come to you again when our pensions go up !

Superb taste. Impeccable ingredients.
Very expensive.
A real treat. Just not too often.

Until now i still did not receive my order and customer service also did not response me back at all.
Poor experience!

The delivery and packing was great and the giftee has said the chocolates are lovely. However, when ordering there was a box asking if I wanted to put a note in with the order, which I did, but apparently the birthday wishes were omitted from the delivery which was a shame, other than that everything was great.

Valentines gift was sent by a fulfilment centre, arrived in a plain box, with brown paper, everything broken. not gift wrapped nothing, shocking at the price f nearly £100. I will never order online at prestat again as they use a third party. I contacted the shop in London and the girl was very apologetic and sent the valentines gift wrapped as a lovely gift, sending it out for the next day, which i received, I am very thankful for the customer service at this shop but not when ordering online.

Exactly what I ordered - tasted amazing - “wifee” was very very 😊

As always high quality chocolates. Very much appreciated by the recipients.

Quick delivery and I gave them away as a gift. They were well received .

i ordered these as a gift and the recipients were delighted. delivery was very prompt. price was great for quality. best experience i have had for ordering something when not living in the uk. thanks.

Every single chocolate thin was broken in several pieces by the time they arrived home. I don't think ordering online is worth it at all.

Attractive website, easy to order and the chocolates arrived well packaged. These are the best rose and violet creams I have tasted and are on my Christmas list as a gift and for myself every year.

Good afternoon I have been buying prestat chocolates for 3 decades or more. This is the first time I have ordered online since moving from London. The chocolates arrived 3 boxes in all one of the boxes was opened and the chocolates inside were in disarray. I sent a photograph of the unattached tamper seal and the reply I got was from Marie /Maya "this is quite normal thankyou for your understanding". This was a present for some one.I find the attitude of your customer service quite unacceptable almost making out that I am making this up? Very dissapointed indeed. I have discarded the chocolates as am not happy with giving a present that that has been opened.I will not be buying from prestat again. Yours Sincerely Albert Povey

Timely delivery. Great tasting chocolates.

All arrived on time. Unfortunately the surprise was ruined as branded outer packaging was used to ship the chocolate. The intended recipient knew straight away what they were 🙁

Super delivery and superb packaging only eclipsed by the excellence of the actual contents!

Always great chocolate from the bars to the boxes.

Chocolates arrived very quickly. They were a present for a friend and she was delighted.

Quick delivery and to Northern Ireland!!! All wrapped well and arrived in excellent condition

delivery is canselled just 2days after of my order then no update even I used chat, 2-3days later just e-mailed me beacuse of a lot of delivery, it is not reason of my delivery canceled and I cannot get item for 2 weeks and still not arreived when you sent this feedback request

Even though sent special delivery, the chocolates have not arrived at their destination.