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Review summary

Created with AI, based on recent reviews

Considering 737 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and effectiveness, especially with induction hobs. Many appreciate the efficient delivery service and the overall positive experience with their orders. People frequently highlight the excellent service received, from prompt dispatch of spare parts to the helpfulness of the staff. However, some customers experienced issues with delivery, such as parcels being left in inconvenient locations or not being notified of delivery attempts. A few people also reported receiving damaged or incorrect items, and some expressed dissatisfaction with the non-stick coating degrading or pans developing internal staining.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praised the durability and longevity... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the durability and craftsmanship of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and prompt... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Users describe positive interactions with service. Many customers praise the fast and efficient service, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rapid delivery, good quality pan set including stockpot, plus range of kitchen utensils. Have used several times now and working well with the induction hob, Pans feel robust, heavy enough but weigh... See more

Rated 4 out of 5 stars

Easy ordering and quick delivery. Two worries: first why does the rubber harden so quickly, even when not used. Secondly, will the pressure cooker we have become unsupported like a previous Prestige... See more

Rated 4 out of 5 stars

I recently put the Prestige 6-Piece Cast Iron Set to the test on a date night, and the results were restaurant-quality. The 25cm grill pan and heavy press are a game-changer for searing steaks; they r... See more

Rated 4 out of 5 stars

bought a couple of sheet pans… really good quality as bought same before and had at least 5 years and taken a battering. Just disappointed one product was refunded and removed from order and shippe... See more


Company details

  1. #69 of 95 best companies in Kitchenware Shop
  2. #197 of 231 best companies in Homewares Shop
  3. #112 of 136 best companies in Kitchen supply shop

About Prestige

Written by the company

Prestige knows modern life is busy. Sometimes too busy. You’re juggling work, kids, social lives and everything in between.

We’re here to help you choose the right products for your kitchen.

Practical, quality designs that make cooking more enjoyable and cleaning up less of a chore! We’ve been trusted by generations for over 80 years.

Using our expertise and customer research, our mission is to create problem solving products that save time and fuss in the kitchen. From first timers to experienced cooks, we’re always there when you need us.

Prestige. Cooking made easy. Shop Mickey and Friends Bakeware Shop Nadiya Hussain Cookware Shop Pressure Cookers Shop Eco Kitchen Contact Us


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My friend in the kitchen

My Prestige cooker was bought in 1977 so it has been a wonderful piece of eqipment still going strong I love it.
Thank you for producing a wonderful work horse. Mrs m Farrant owner of above.

10 January 2026
Rated 5 out of 5 stars

Excellent products

Excellent products in the 5 piece set. Especially pleased as previous purchases didn’t work on our old induction hob.

18 January 2026
Rated 3 out of 5 stars

Clear instructions needed.

The overall service was excellent but the lack of clarity in the instruction manual and absence of instructions/diagrams with the SSD replacement part made replacing the SSD part more complicated than it needed to be.

13 January 2026
Rated 5 out of 5 stars

Well I’ve only had the pan a few days

Well I’ve only had the pan a few days. But already I am impressed by the non stick quality and the look and feel of it
Super environmentally friendly design and with excellent health qualities !! It’s now so easy to cook foods that were previously sticking to the pan and breaking up fast delivery and excellent 5 year warranty decently priced yes I would definitely recommend this product 👏

9 January 2026
Rated 2 out of 5 stars

Delivered to wrong house photo not our…

Delivered to wrong house photo not our house. Had to call at several neighbours before finding parcel in pouring rain and in dark. Not good enough

10 January 2026
Prestige logo

Reply from Prestige

I am sincerely sorry to hear of the issues that you had with our nominated carrier. This is not up to the standard that Meyer prides itself on. I will be feeding back to the carrier your remarks and on behalf of them, I would like to apologise and thank you for bringing it to out attention

Rated 1 out of 5 stars

No updates on order

No updates on order, is it delayed, out of stock, been sent, delivery delayed????? Don't know and can't find a way of contacting online customer services to find out.

10 January 2026
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Reply from Prestige

Good morning Roy. I apologise for the lack of contact regarding your order. We are currently out of stock on Prestige 9 x Tougher Aluminium Stockpot, 24cm/5.7L but have a shipment due to arrive on 28.1. Once received, we can then pick and ship both items to you. | apologise for not communicating with you sooner regarding this issue. Please don't hesitate to contact us if you require any further information

Rated 3 out of 5 stars

eceived the pressure cooker within the…

Received the pressure cooker within the delivery time, happy with the pressure cooker, I have had a prestige pressure cooker before, bought this one because it is suitable for a induction hob.

4 January 2026
Prestige logo

Reply from Prestige

Thank you for getting in touch regarding your recent purchase. I am happy to hear that your order was delivered within the advised delivery window and that you are happy with your purchase. We hope that you enjoy your pressure cooker and please reach out if there is anything further we can help you with, kind regards Rachel

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