Delivery was arranged to suit us. Delivery men were polite and friendly.
Delivery Reviews
(95 reviews)
A product’s star rating is calculated as the average of all its reviews.
Sold by Prestige Beds
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Delivery seemless. They were on time gave us advice on how long before we could make and use the new mattress.
On time and efficient
Great delivery
Very good beds
Quick efficient delivery and installed in no time.
Delivery was as defined after calling shop to see progress on receipt of product from suppliers. The delivery crew were very helpful and lifted the dingle mattress to the required upstairs bedroom.
Even though I put loads of sheets down to protect my carpet they didn't wipe their feet and made muddy footprints. Whilst discussing this with them they leaned on my cream wallpaper. However give them their due it was not easy for them to get up our narrow stairs and they were polite
Reply from Prestige Beds
Please accept our apologies for the inconvenience this has caused. The delivery team should be wiping their feet properly at the very least, and they have all been reminded of the importance of taking due care in customer's homes.
Quick delivery
The shopkeeper was informative and didn't mind how often we called. Delivery was easy and everyone was careful and considerate. The mattress had a very unpleasant smell which is still there after two weeks of airing. I can't comment on comfort until l can use it regularly.
I recently had an issue with a mattress purchase from Prestige Bed, but I must say that their customer service and commitment to customer satisfaction truly impressed me. When I encountered a problem with the mattress, Gary and the team at Prestige Bed were quick to respond and investigate the issue. Not only did they arrange for a prompt inspection, but they also delivered a brand-new mattress to resolve the problem. The new mattress has made a world of difference in terms of comfort and quality, and I couldn't be happier with the outcome. The level of professionalism, responsiveness, and dedication to ensuring a positive customer experience at Prestige Bed is outstanding. I'm grateful for their exceptional service and would highly recommend them to anyone in need of quality bedding and exceptional customer care. Thank you, Prestige Bed, for turning a potentially negative experience into a positive one. I look forward to many restful nights with my new mattresses.
Great service from Prestige Beds
Timely and professional, respected our property 😁