Thank you for the quick delivery of my test strips. This is one of the best prices I have been able to find for Freestyle Lite, and it is nice to have an alternative to the big brand stores and suppo... See more
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I've been having trouble getting my prescription filled through local pharmacy. Don't know why. Supply chain problems, incompetence or what not. But your company came through for me. Appreciate your... See more
Company replied
In the ever-changing landscape of pharmacy/Dme where reimbursement is vital now more than ever Prestige medical literally fell in my lap. Actually, it was a phone call from Lauren. As we spoke for th... See more
Lauren at Prestige Lauren at Prestige Medical Supply is wonderful to work with. She is great at keeping track of our orders and checking in with us to see what we may need. She goes out of her way to... See more
Company details
Written by the company
Prestige Medical Supply is Tennessee's premier diabetic supply store, offering affordable essentials for effective diabetes management. Find everything you need, from Dexcom CGM systems to Libre glucose monitors and diabetic test strips, all at unbeatable prices. Shop for Dexcom, Libre, and diabetic test strips today and manage your diabetes with our top-quality products!
Contact info
871 seven oaks blvd ste 240, 37167, Smyrna, United States
- support@prestigemedicalsupply.net
- prestigemedicalsupply.net
4.4
Excellent
80 reviews
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Sensor has to be compatible with insulin pump
THE FIRST G7 SENSOR I PURCHASED DID NOT WORK WITH MY TANDEM INSULIN PUMP. The second sensor I bought from you looks like it will be compatible with my pump. (The LBL- and the digits following it are underlined.)
17 June 2024
Reply from Prestige Medical Supply
Thank you for your review. We're committed to continually improving our services, and hope to have the opportunity to serve you again in the future.
Supplies came quickly!
22 May 2024
Reply from Prestige Medical Supply
Thank you for your review. We're committed to continually improving our services, and hope to have the opportunity to serve you again in the future.
Prestige is a legitimate company and…
Prestige is a legitimate company and one of my main avenues to get what I need. Keep up the great work!
12 April 2024
Unprompted review
Reply from Prestige Medical Supply
Hello Andre, thank you for this review! We appreciate your business and look forward to serving you again soon.
Reply from Prestige Medical Supply
Hello Chuck, we appreciate the positive feedback! We look forward to exceeding your expectations once again in your next purchase
Received order on the date that was…
Received order on the date that was predicted.Happy with the G7 Dexcom.
1 April 2024
Reply from Prestige Medical Supply
Hello, thanks for the positive review! We are glad you were satisfied with the product and our service. We look forward to your next purchase
Great place for diabetes supplies
Great place for diabetes supplies. Excellent experience
1 April 2024
Reply from Prestige Medical Supply
Hello Stephen, thank you for the positive feedback! We appreciate your business and look forward to serving you again soon.
sensors
One of the sensors you sent me didn’t work for more the 12 hours. Both sensors had a date from 2018?
20 March 2024
Reply from Prestige Medical Supply
Hi Kim,
Thank you for your feedback. Please know that we take your concerns seriously and we will send you a private message to resolve this issue.
Best regards
The sensors didn't make it on time
The sensors didn't make it on time. I paid for the fastest delivery, and the UPS label was created 24 hours after the proposed arrival date. I had to leave for my travels without my monitor.
20 March 2024
Reply from Prestige Medical Supply
Hi Alberto,
Thank you for taking the time to share your feedback with us and we apologize for the inconvenience this has caused. We sent you a private message to resolve this issue. We greatly appreciate your business and hope to have the opportunity to serve you better in the future.
Best regards
Reply from Prestige Medical Supply
Hello Hani,
Thank you so much for the positive review! We strive to deliver exceptional experience to our valued customers. We greatly appreciate your business and hope to have the opportunity to serve you again in the future.
Kind regards
Thank God for you
Thank God for you! You have always been fast, which is very important for medical supplies!
14 March 2024
Reply from Prestige Medical Supply
Hello Laura,
Thank you so much for sharing your positive experience! Our goal is to provide exceptional experience to our valued customers. We greatly appreciate your business and hope to have the opportunity to serve you again in the future.
Kind regards
Reply from Prestige Medical Supply
Hello Geary,
Thank you for your positive feedback! We greatly appreciate your business and hope to have the opportunity to serve you again in the future.
Best regards
Product Never Arrived
I ordered the product on Wednesday and chose Next Day shipping. I have been told the product won’t arrive until Mon, after I leave where I had it shipped. They refused to refund my Next Day air (which was $53). I still haven’t received the product.
16 February 2024
Reply from Prestige Medical Supply
Hello Mark,
Thank you for your valuable feedback. We sincerely apologize for the unsatisfactory completion of your service request. To make this matter right, we already sent you a private message to resolve this issue.
Kind regards
Prestige Medical Supply
Prestige Medical Supply is easy to order from and they ship items quickly. They are reliable and offer good prices.
16 February 2024
Reply from Prestige Medical Supply
Hello Randy,
Thank you for your positive feedback! Customer satisfaction is our top priority. We greatly appreciate your business and hope to have the opportunity to serve you again in the future.
Best regards
Reply from Prestige Medical Supply
Hi Sheila,
I hope this message finds you well. We sincerely apologize for any inconvenience this may cause. Our team is working diligently to process and ship your order as quickly as possible. Please let us know how to improve our business so we can serve you better in the future.
Best regards
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM! This is a total scam. I got burned and want to prevent others. I needed insulin pumps asap and only had about a week before I had to leave for my trip overseas. I chose this company only because they offered 1-day delivery and advertised themselves as a fast and reliable service. But only after I placed the order did I find out that they actually did not have the pods I needed in stock and that I had to wait an indefinite amount of time (after doing some careful reading on their website, I realized that they refuse to bear any responsibility for the information indicated on their website and that one should order at one’s own risk). Of course, they did not come clean and I had to contact them to get this information. Contacting them is another thing: you can’t access them by phone, and there is only a person replying to your emails, who is very rude. A few days later, they did ship my order (with no apology for the delay), and of course I got it only after I left the country. What is more, when I came back and picked up the order, the label on the box stated that it was UPS ground and not air shipping for which I paid about $50. Beware!
29 December 2023
Unprompted review
Reply from Prestige Medical Supply
Hi Maria,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience this may have caused you. Your satisfaction is crucial to us, and we're committed to resolving this matter swiftly. In order to address this, we will be sending you a private message to resolve this issue.
Thank you for your understanding and patience.
I can't answer this I still don't have…
I can't answer this I still don't have my order
22 January 2024
Reply from Prestige Medical Supply
Hello Piper,
I hope you're well. Thank you for bringing this matter to our attention. We will be sending you a private message to resolve this issue.
Kind regards
Never got the package when it was…
Never got the package when it was suppose to be delivered.
22 January 2024
Reply from Prestige Medical Supply
Hi Elizabeth,
I hope this message finds you well. We are terribly sorry for the inconvenience this has caused you. For us to address this issue further, we will be sending you a private message.
Best regards
The item arrived when you said it…
The item arrived when you said it would. The item was exactly like the photo and was what I needed. Thank you.
12 January 2024
Reply from Prestige Medical Supply
Hi Joyce,
Thank you for your valuable feedback. We are sincerely grateful for your kind words, and it is satisfying to know that we were able to meet your expectations. We truly appreciate your support and looking forward to serving you again in the future.
Best regards
BEWARE SCAM
I ordered a CGM from this place because mine was faulty and went out on me right before Christmas. This place had the fastest shipping that I paid quite a bit extra for, I believe around 40 extra dollars to have in 2 days. Once I placed order it said it was going to be delivered Jan 30th. Jan 30th came and went, I emailed asking for an update and no response. Jan 12th it shows up at my house. I already had to place emergency order from another company and spent an additional 250 dollars and had it next day so I did not need it anymore so I emailed right away as it says you have 7 days to contact for a return. Well it is now Jan 21st and no email back for a return, the box is sitting unopened waiting to ship back but now it has passed the 7 days. I do not recommend this place. Please be careful if you need medical supplies this is not a place that understands the importance of customer service.
10 January 2024
Reply from Prestige Medical Supply
Hello Melody,
I hope this message finds you well. We sincerely apologize for any inconvenience this may have caused you. We value your happiness greatly and are dedicated to finding a quick solution to this issue. We will be sending you a private message to address this and fix the problem.
Thank you for your patience and understanding.
Reply from Prestige Medical Supply
Hi Gerald,
Thank you for taking the time to share your experience. Your feedback is truly appreciated, and it means a great deal to us. We truly appreciate your support and look forward to serving you again in the future.
Best regards
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