Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more
Company replied
I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was... See more
Company replied
My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more
Company replied
Company details
- #6 of 8 best companies in Pawn shop
- #39 of 63 best companies in Car finance and loan company
- #58 of 112 best companies in Jeweller
- #125 of 291 best companies in Jewellery shop
- #18 of 31 best companies in Loan agency
- #58 of 132 best companies in Watch shop
About Posh Pawn
Written by the company
Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.
Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.
Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.
What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.
Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.
Buy, sell, loan today with Posh Pawn.
Contact info
164-166 High St, GU1 3HW, Guildford, United Kingdom
- 020 7405 6664
- info@prestigepawnbrokers.co.uk
- prestigepawnbrokers.co.uk
Get an Instant Cash offer Today!
4.8
Excellent
789 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied with the attention given…
Very satisfied with the attention given to me when I visited to sell some items.
The young lady dealing with my daughter and me was excellent.
I shall be visiting again soon.
Thank you for your honesty and advice. Fantastic !
10 August 2026
Excellent service very professional and…
Excellent service very professional and friendly.
17 August 2026
Unprompted review
Reply from Posh Pawn
Hi,
Thank you for your review. We're really pleased to hear you were happy with the service.
Please visit us again anytime.
Prestige Pawnbrokers
Excellent and prompt service
Excellent and prompt service, knowledgeable staff. Very straightforward to use.
17 August 2026
Unprompted review
Reply from Posh Pawn
Hi Rebecca,
Thank you for your kind feedback. We're always pleased to hear that you found the process easy and that the team was able to help.
We hope to help you again in the future.
Prestige Pawnbrokers
Great customer service I dealt with…
Great customer service I dealt with Adeel from the weybridge store who gave me a good deal on a Cartier watch for my wife. Would recommend
17 August 2026
Unprompted review
Reply from Posh Pawn
Hi Lewi,
Thanks for your review. Great to hear Adeel helped you find the perfect Cartier watch. We hope your wife enjoys it.
We really appreciate the recommendation.
Prestige Pawnbrokers
Thank you Kara
Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off for valuation. Payment quickly appeared in my account after verification.
10 August 2026
Reply from Posh Pawn
Hi Vikki,
Thank you for your kind feedback. Kara will be really pleased to hear your comments 😊.
We're glad we could make the process as straightforward as possible for you.
Prestige Pawnbrokers
Worth a visit
Informed by a friend it was worth going. Went and visiting and the branch in Guildford and they were truly professional and helpful
16 August 2026
Unprompted review
Reply from Posh Pawn
Hi Emma,
Thanks for taking the time to leave us a review. We're so pleased your visit to our Guildford branch lived up to the recommendation.
We hope to see you again.
Prestige Pawnbrokers
Fantastic experience.
Thank you to Mark in the Guildford branch, he was amazing and an absolute credit to the company. Everything was hassle free and fantastic communication. Thank you!
10 August 2026
Reply from Posh Pawn
Hi Louise,
Thank you for your lovely review. Mark will be delighted to hear your feedback 😊
We're pleased everything was hassle-free from start to finish.
Prestige Pawnbrokers
Strongly recommend!
Strongly recommend!
Kathy, Justin, Delma and Rebecca are all great.
Everything was processed really fast and got paid really quick.
7 August 2026
Unprompted review
Reply from Posh Pawn
Hi Stanley,
Thank you for another kind review. The Richmond team will be so pleased to hear your feedback.
We're glad everything was processed quickly for you.
Prestige Pawnbrokers
Very satisfying
Very satisfying, fast service, that’s what I was looking for
11 August 2026
Unprompted review
Reply from Posh Pawn
Thank you for your review Inna. We're pleased we could provide the fast service you were looking for.
Please visit us again anytime.
Prestige Pawnbrokers
Very fast and quick good service all…
Very fast and quick good service all round.
11 August 2026
Unprompted review
Reply from Posh Pawn
Hi Lizzie,
Thank you for your feedback. Great to hear you were happy with the service.
We hope to help you again in the future.
Prestige Pawnbrokers
They were slow to respond and the…
They were slow to respond and the description on the website of the process did not match the reality
7 August 2026
Unprompted review
Reply from Posh Pawn
Hi Derek,
We're sorry to hear your experience wasn't what you were expecting.
We always aim to respond as quickly as possible. For certain items, it can take a little longer for us to provide an offer, as additional checks may be required to ensure it's accurate and fair.
If you'd like to discuss this further, you're welcome to contact us directly, and we'll be happy to look into it.
Prestige Pawnbrokers
Always quick always a positive experience
Always quick, efficient & friendly!
6 August 2026
Unprompted review
Reply from Posh Pawn
Hi,
Thanks for your feedback. Great to hear you continue to have a positive experience with us.
We really appreciate you coming back to us.
Prestige Pawnbrokers
First class service
First class service. Very friendly and helpful staff.
30 July 2026
Unprompted review
Reply from Posh Pawn
Hi,
Thank you for your feedback. Great to hear you found the team friendly and helpful.
Prestige Pawnbrokers
We visited Hatton Garden London …
We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient.
I would definitely recommend this shop, especially if you are looking for a good price, you won't be disappointed.
Thank you to Kasia and her team.
27 July 2026
Unprompted review
Reply from Posh Pawn
Hi Elaine,
Thank you for sharing your experience. Kasia will be really pleased to hear your kind words.
Glad you had such a positive visit to Hatton Garden.
Prestige Pawnbrokers
I have sold items with this company…
I have sold items with this company (Loughton branch) twice. I was dealt with by vilma and Amy and they were both absolutely fantastic. With my 2nd sale, I got more than I anticipated so walked away very happy. I would definitely use these in future over any ordinary high street jewellers. Very pleased overall. Kind, helpful staff. I don’t live local and had to travel to get there, but definitely worth the trip.
28 July 2026
Unprompted review
Reply from Posh Pawn
Hey Sonia,
We really appreciate you sharing this. Great to hear you were happy with both visits and that it was worth the trip.
Vilma and Amy will be so pleased to hear your feedback.
Prestige Pawnbrokers
Tried to rip me off
They gave me a valuation far below second hand value on my rare vintage Chanel bag. Less than a third of value. Obvious how they have become millionaires by ripping off people. Use a local auction instead
21 July 2026
Unprompted review
Reply from Posh Pawn
Hi Dee,
We’re sorry to hear you feel this way.
As explained at the time, our offers are based on current resale market data, taking into account the condition and demand of each piece. We always aim to provide fair and accurate offers, although we understand it may not have met your expectations this time.
If you’d like to discuss this further, you’re welcome to contact us directly.
Prestige Pawnbrokers
Brilliant!
The staff are ever so friendly and helpful. I will definitely go back there again and introduce my friends.
24 July 2026
Unprompted review
Reply from Posh Pawn
Hi Mary,
Thank you for your kind words. Lovely to hear you found the team so friendly and helpful.
We really appreciate you recommending us and look forward to seeing you again.
I was nervous and having some doubts…
I was nervous and having some doubts about selling, the staff were amazing, really helpful and knowledgeable.
24 July 2026
Unprompted review
Reply from Posh Pawn
Hi Adrian,
Thank you for sharing this. We’re really glad the team could put you at ease and help you feel confident throughout.
Prestige Pawnbrokers
Hi people prestige pawn brokers…
Hi people prestige pawn brokers absolutely!!! Amazing!!! 🤩 Iv been using them for over 10 years they never make me feel uncomfortable!! & they jump in to action so fast!!!!! Wilmer Amy & the whole team you’re simply the best!! Thank you for your never ending support!! 💋💋💋💋🩷
24 July 2026
Unprompted review
Reply from Posh Pawn
Hi Zara,
We really appreciate this, thank you. It’s great to have you with us over the years 😊
Amy, Wilmer and the team will be delighted to read this.
Prestige Pawnbrokers
First time iv ever used a Pawn broker…
First time iv ever used a Pawn broker and immediately recognised this business from the television series. From start to finish the whole procedure was very professional and quick... I will recommend this service/business to others should they ever need such a service. The chap that dealt with me was very friendly and helpful and the premises added to the overall professional experience received.
1 June 2026
Unprompted review
Reply from Posh Pawn
Hi David,
Really nice to hear this, thank you. Glad your first visit left a positive impression.
We appreciate the recommendation, and you’re welcome back anytime.
Prestige Pawnbrokers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.