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Posh Pawn Reviews 

783
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, professional, and knowledgeable during every single store visit. People consistently appreciate the remarkably smooth, fast transactions, the comfortable store environment, and the very fair prices offered for their personal valuable goods. However, some people mentioned receiving very low valuations and disappointing payouts when trying to sell their luxury accessories or old vintage items. A few consumers also felt that the overall customer service could occasionally lack proper professionalism, leaving visitors feeling somewhat rushed and unwelcome during busy moments.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently kind,... See more

Service

People report positive experiences with service, highlighting the friendly, professional, and efficient... See more

Price

Customers consistently note positive experiences with price, highlighting fair and competitive offers for... See more

User experience

Clients share positive opinions on user_experience, highlighting a fast and seamless process. Reviewers... See more

Product

Consumers find product to be positive, highlighting a strong consensus on the quality of items and purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more

Company replied

Rated 5 out of 5 stars

We visited Hatton Garden London where we were attended by Kasia, who was excellent, friendly and very efficient. I would definitely recommend this shop, especially if you are looking for a good pr... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. #6 of 8 best companies in Pawn shop
  2. #39 of 63 best companies in Car finance and loan company
  3. #57 of 111 best companies in Jeweller
  4. #120 of 287 best companies in Jewellery shop
  5. #18 of 31 best companies in Loan agency
  6. #58 of 132 best companies in Watch shop

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

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We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

783 reviews

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4.8

All reviews

(783)

182 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from initial call to…

Great service from initial call to payout. Very friendly service and super efficient, same day payout. Would highly recommend Prestige

7 July 2026
Unprompted review
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Reply from Posh Pawn

Hi Sam,

Thanks for sharing your experience. We’re really happy to hear it was a smooth one.

We appreciate the recommendation. Please visit again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Honest and friendly

First experience in a pawnbrokers and will not be my last. Exceedingly friendly, pleasant and helpful staff. I believe I was given very honest opinions and prices on the items I took in. Once agreed what I wanted to sell, without any pressure, I chose to have the money transferred to my bank account and it was in there almost immediately. Great service and amusing to sit in the shop next to the lifesize horse with suit of amour sitting on it! (Hatton Garden branch). Would definitely recommend.

2 July 2026
Unprompted review
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Reply from Posh Pawn

Hi,

Lovely to hear your first visit was such a positive one. It's great to know you felt comfortable and well informed throughout.

And we’re glad the horse made an impression too!

Prestige Pawnbrokers

Rated 5 out of 5 stars

I’ve sold six items with Prestige Pawn…

I’ve sold six items with Prestige Pawn Brokers over the last week, and I’ve been really impressed with the whole experience. The service has been incredibly efficient, and every member of staff I’ve dealt with has been professional, friendly, and helpful, which made the process so smooth from start to finish.

If you’re looking for a quick, hassle-free sale with great customer service, I would highly recommend Prestige Pawn Brokers.

3 July 2026
Unprompted review
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Reply from Posh Pawn

Hi Yasmina,

Thank you for sharing this, we’re so pleased you’ve enjoyed your experience with us.

It’s great to hear everything felt smooth across all your sales. We hope we can help you again in the future!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Fabulous Service

I was pleasantly surprised and impressed with the service I received at Posh Pawn Richmond .

Justin was respectful and polite and I was happy with the offer I got for my jewellery. Transaction was smooth and fast definitely worth a visit .

Thank you 😊

1 July 2026
Unprompted review
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Reply from Posh Pawn

Hi Pippa,

Appreciate you taking the time to share this. It's really good to hear you were happy with both the service and the offer😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I visited the Manchester posh pawn…

I visited the Manchester posh pawn brokers today and was very well looked after by the whole team, from the minute I walked through the door, sold my gold bracelet for a very reasonable price and would definitely sell to them again in the future and would happily recommend them to others, thanks again for all your help

25 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Jaimie,

Thanks for sharing your experience. Great to hear you felt well looked after from the moment you arrived.

Glad you were happy with the offer, and we really appreciate the recommendation😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

Very helpful and good to deal with…

Very helpful and good to deal with would highly recommend

23 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Ashley,

Thanks for your feedback and the recommendation, we really appreciate it!

Please visit again anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Excellent and professional service

Dealt with the branch manager Justin, absolutely fantastic service, extremely professional. Gave me an acceptable price and completed the entire transaction within 2 hours as well as following up to check I had received all the relevant docs and funds.

I would throughly recommend Prestige Pawnbrokers!

19 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Sylvester,

Thank you for your review. It’s great to hear everything was completed quickly and that you felt well looked after throughout the process.

Justin will be really pleased to hear your feedback, and we truly appreciate the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Manager

Sue, the manager was very helpful & knowledgeable. Relaxed professional service & competitive price offered. Thank you for making the transaction so easy.

18 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Susan,

Thanks for the lovely feedback. Sue will be glad to know she could help.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great service from Kasia

Kasia was incredibly helpful with my transaction at Posh Pawn. From the moment I arrived, she was friendly, professional, and knowledgeable. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. Her excellent customer service and attention to detail gave me confidence throughout the transaction. Kasia went above and beyond to ensure I had a positive experience, and I truly appreciate her assistance

18 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Shara,

This is really lovely to read, thank you. Kasia will be so pleased to know she made the process feel easy and comfortable for you.

We really appreciate you sharing your experience again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Item sold to Prestige

Professional, efficient and friendly service.

28 May 2026
Posh Pawn logo

Reply from Posh Pawn

Hi,
Thanks for your feedback, great to hear everything was handled efficiently.

We appreciate you choosing us.

Prestige Pawnbrokers

Rated 5 out of 5 stars

I Would like to report how extremely…

I Would like to report how extremely helpful your assistance was when I went in to the Richmond Branch ,
I went in the shop, she welcome me in and we started a guessing game as to where we were from . Me being black and her a brown completion , I try to guess which country she was born.
After that she help me to decide which hand bag was correct to buy .
If it was not for her helpfulness I would not have bought the hand bag .

15 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Bart,

Thank you for taking the time to share your experience. We’re really pleased to hear you felt welcomed and supported during your visit.

It’s great to know the team could help you find the right bag, and we hope you enjoy it.

Prestige Pawnbrokers

Rated 4 out of 5 stars

Hi service and professional

Slightly long wait but other than that everything was concise and professional

11 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Sue,

Thanks for your feedback. Sorry for the slight wait, we always aim to give each person the time and attention they need. We appreciate your patience.

Please visit again!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Incredibly helpful and respectful great…

Incredibly helpful and respectful great and concise valuation would definitely recommend using them, Nigel was great good price

12 June 2026
Unprompted review
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Reply from Posh Pawn

Hi,

Great to hear you felt well looked after. Nigel will be pleased to know you were happy with everything.

Thanks for the recommendation.

Rated 5 out of 5 stars

Very professional - recommended

Very professional, courteous and fair pricing. Gave advice that didn’t advance their own interests but rather was the best advice for me. Very impressed.

12 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Neil,

Thank you for sharing this. We always aim to give helpful and, most importantly, honest advice, so we’re glad you were happy with your experience.

Thanks again,

Prestige Pawnbrokers

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn…

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was done quickly and accurately, and the fit is now perfect. They took the time to make sure I was completely satisfied before I left. It’s not always easy to trust someone with a valuable watch, but they made the whole experience comfortable and stress-free. Highly recommend!!

10 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Nancy,

Thanks for trusting us with your Rolex. We’re so pleased to hear the fit came out just right and that everything was handled with care 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

Wonderful experience and service

Wonderful experience and service. All dealt within 48 hours from enquiry, visit to the Richmond branch and sale confirmed. Thank you for a smooth transaction.

2 June 2026
Posh Pawn logo

Reply from Posh Pawn

Hi Wildberks,

Thanks for your review. We always aim to keep things quick and efficient, so it’s great to hear the Richmond team delivered that for you!

You’re always welcome back!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Thanks to Sharon and all the team for…

Thanks to Sharon and all the team for helping me achieve another success 👌

You all have been great. Thank you.

Matteo

9 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Matteo,

Always good to hear from you. We really appreciate you coming back to us, and we're glad we could help again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Excellent service

Excellent service, actually took my diamond bracelet to Mays Pawnbrokers and they said it was fake, took it to prestige, confirmed it was real with an XRF X-ray and payment into my bank in 3 hours, more than pleased with their customer service.

9 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Sheamus,

Unfortunately, situations like that happen all too often, so we’re really glad you came to us for a second opinion.

Good to know everything was confirmed and sorted quickly for you.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Visted Loughton today

Visted Loughton today, Charlotte was very helpful and the process was quite quick managed to sort out my problem it was nice to have a friendly face.

9 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Sara,

Nice to hear your visit went well. Charlotte will be happy to know she could help.

Glad it all came together quickly for you.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Fantastic.

4 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for the five-star review!! We really appreciate it.

Prestige Pawnbrokers

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