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Prestige Recruitment Group Reviews 

335
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, courteous, and knowledgeable approach, making interactions pleasant and productive. Many highlight the exceptional customer service, noting the personalized care, regular updates, and proactive communication throughout the entire process. People appreciate the efficiency and ease of the service, with many finding suitable roles quickly and receiving great support for interviews. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the process as streamlined and stress-free. The company's dedication to understanding individual needs and matching candidates with appropriate opportunities is frequently commended, with many expressing gratitude for the support received.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their helpfulness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Clients share positive opinions on service, highlighting the exceptional and friendly support received... See more

Customer communications

Customers had positive experiences with contact, frequently praising the proactive and helpful communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francesca De La Cruz at Prestige was very welcoming and courteous on her initial first call to me outlining in detail the role she had kindly found for me and was knowledgeable and helpful. Frances... See more

Company replied

Rated 5 out of 5 stars

Listened well to my reasons for searching for a new role and what experience I was bringing to the table….contacted me with relevant options and roles. Angela in particular gave me detailed... See more

Company replied

Rated 5 out of 5 stars

I applied for a job that was already in 2nd stage of interviews. Hannah called up and asked if I would be interested in a similar kind of job, after I agreed, she was fantastic in getting an inter... See more

Company replied

Rated 5 out of 5 stars

I met Hannah initially though a Job I had applied to through Indeed. I didn't end up securing the role, however, Hannah assured me that together we would fine me a job and she helped me to secure a ro... See more

Company replied


Company details

  1. #7 of 24 best companies in Recruiter

About Prestige Recruitment Group

Written by the company

Prestige Recruitment Group A Trusted Recruitment Partner For Nearly Three Decades

Prestige Recruitment Group is an independently owned, multi-sector recruitment consultancy serving clients and candidates across the UK. From the very beginning, our mission has been to provide a recruitment experience built on trust, transparency, and long-term value. We believe that great outcomes start with great relationships, which is why we put people first: our team, our clients, and our candidates.

Our culture is inclusive, open, and creative. We invest in training and forward-thinking technology, while reinforcing our ethos with clear, practical policies that promote diversity, equity, and a positive working environment. This enables our consultants to listen carefully, act ethically, and deliver consistently high standards of service.

Our values have remained unchanged since day one. Passion, Respect, Determination, and Excellence guide every decision we make and every placement we deliver. They shape how we brief roles, how we assess fit, and how we support careers beyond the hiring process.

Working across multiple sectors and industries, we tailor our approach to the specific needs of each business we support. For candidates, we offer honest guidance, practical preparation, and transparent communication at every stage.

With people at the heart of everything we do, we are proud to create recruitment partnerships that last.


Contact info

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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4.9

All reviews

(335)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful and Helpful company

I had the joy of working/ talking to Hannah who was super helpful and lovely. She always rung when she said she would and there was constant contact, never left waiting or wondering. I first spoke to Hannah on a Thursday and by Monday I had been for an interview and been offered the job.

13 June 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you so much for this glowing review of Hannah Abi. She is a superstar!

Rated 5 out of 5 stars

Hannah & Emma have been amazing

Hannah & Emma have both been so helpful & understanding in helping me find the perfect job for me. The process has been so easy!

1 June 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you Jordan for writing this review

Rated 5 out of 5 stars

Lovely

I thought Hannah and Emma were both lovely and helped me prepare during the interview stage and and continued to be kind afterwards.

5 May 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Izzy, Kind is a lovely word to hear about our staff!!

Rated 5 out of 5 stars

Highly recommend

I was contacted by Philip Gordon after applying for a job vacancy I had seen online.
Philip’s advice and guidance was absolutely invaluable. He was friendly and responded quickly to all my questions.
Within two weeks of initial contact, I’d had 2 interviews and received a job offer with the company in due to start with next month.
He has stayed in touch throughout the process which has put me at ease during what can be a nerve wrecking process.
Thank you so much Philip.
Would highly recommend

24 April 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Emily, thank you for such a great review!!

Rated 5 out of 5 stars

5 star

Great experience from start to finish , Angela was so helpful ,always taking time to check in and make sure everything was going ok, even after starting my job would definitely recommend.

5 May 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you for your recommendation and review.

Rated 5 out of 5 stars

Angela was very responsive and made it…

Angela was very responsive and made it easy to work with. They seemed to have my best interests at heart and made sure I was communicated with at all stages of the process.

Really excellent at what they do.

5 May 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Rich, thank you for your praise in what we do.

Rated 5 out of 5 stars

francesca was amazing very helpful and…

francesca was amazing very helpful and very easy to talk to. 😀 helped me get my perfect job. Can't wait to start. She didn't give up and kept me informed all the way through. Thank you so much

4 May 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Karen, thank you for your posative feedback.

Rated 5 out of 5 stars

Treated like a person not a candidate

Philip was really supportive throughout the whole process from me submitting my application to the first day at the job.
He was happy to answer any questions I had and was made to feel like a person not just a candidate.
Would definitely look to use Philip and Prestige if the need ever arose in the future.

29 March 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Helen, thank you for your review.

Rated 5 out of 5 stars

My experience has been amazing Hannah…

My experience has been amazing Hannah has been so helpful finding me a job role and has gave me as much information as possible to help with my interview. Which was very helpful.

28 March 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you Laura for the review.

Rated 1 out of 5 stars

I recently had the mis-fortune to deal…

I recently had the mis-fortune to deal Hannah and Emma two of its consultants who I were so far up their own bottoms neither were interested in my experience of dealing with them even after I telephoned to give the feed back.
I am a 55 year old woman struggling to navigate through menopause as well as looking for a new job. its not the greatest situation I've lost confidence in the ability to do roles I could once do standing on my head, I also have anxiety so finding my next role has to be with the right company.

I appreciate everyone's menopause journey is different with there own set of challenges. It would be marvelous if recruitment consultants could be trained in understanding these difficulties as I believe lessons could be learned from my experience yesterday.

The majority of my working career has been in accounts I have also worked as an office manager as well as other strings to my bow.
a recruiter contacts me as they think I will be a good fit for a role they are recruiting for. I am have a perfectly nice conversation where I inform her of my recent struggles an they seemed to understand until they ask if I want an accounting roles or Office management to which I respond I have no preference as I do not wish to be pigeonholed. she responds she is not trying to pigeonhole me, she then asks me why I have gone from working as an office manager to accounts which then makes me wonder if she has read my CV so I ask genuinely as I'm thinking she must speak to lots of people n mixed me up with someone else, with that she responds that she cannot help me and ends the call leaving me wondering what did I did wrong.

I call back to speak to a manager and then the manager her mate who also wasn't interested an makes me feel even worse than I did before they contacted me by not even listening to my experience.
Neither would not even take my points on board so well done ladies for upsetting the rest of my day and stripping away a little more of my confidence.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Angela at Prestige has been brilliant, helping me get the position I wanted, in an ideal location for me. I received plenty of support and feedback along the way and the team at Prestige kept me abreast of new opportunities that were suitable for me throughout the time I was on their books. I highly recommend them.

19 March 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you for your recommendation and review.

Rated 5 out of 5 stars

Human touch, very responsive.

Prestige remains one of the few recruitment agencies that still maintain the “human” touch in talent sourcing. The level of personalisation that was accorded me during my recruitment process is impressive.

Angela was very responsive, she shared feedback with me and the employer in the shortest time possible.

This is the shortest recruitment cycle I have undergone, and so far, it’s been a great fit.

I definitely recommend Prestige.

9 March 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

We love you feel we maintain the “human” touch Divine! Thank you for your review.

Rated 5 out of 5 stars

10/10

I was really impressed by Sabina's helpfulness when I was looking for a new job. She was always available by phone or email, and was very friendly. I'd definitely recommend Prestige Recruitment Group to anyone else looking for a job.

14 March 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you for your recommendation and review.

Rated 5 out of 5 stars

Fantastic opportunity

Fantastic opportunity, changed my life! Trying to leave the hospitality trade is so hard but with the help of Angela & Sabina I can start to take back control of my life, very happy chap, highly recommend.

10 March 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Wow Sam, that is fantastic! Thank you for your review.

Rated 5 out of 5 stars

Hannah was absolutely amazing…

Hannah was absolutely amazing throughout my whole recruitment journey. She ensured that I had everything for the interview and then kept me updated on all progression of my application. She was super friendly and helpful and I wouldn't hesitate to recommend prestige to family and friends down to the experience I had, even in the week leading up to my start day Hannah was on annual leave but another team member called me to make sure I had everything I needed and to wish me luck! Thank you again.

13 January 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you for your review and recommendation Jemma.

Rated 5 out of 5 stars

I would strongly recommend anyone…

I would strongly recommend anyone looking for a new role to contact Prestige Recruitment Group. They were very helpful in my successful application for an FM role recently. I was guided through the process from start to finish with Hannah Knight who provided constructive feedback regarding my CV and useful advice in preparation for my interview. Very helpful and very much appreciated!

15 February 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Mark, Thank you for your review, we are glad you found us very helpful!

Rated 5 out of 5 stars

Fantastic help from Hannah

Hannah was a brilliant help with getting me my job and such a quick turnaround too! So friendly and helpful and felt like she genuinely cared couldn’t recommend enough!!

21 February 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Hi Grace, Thank you for taking time to write your review of us.

Rated 5 out of 5 stars

Francesca

Spoke to Francesca she was really helpful and got everything sorted quickly

17 February 2023
Unprompted review
Prestige Recruitment Group logo

Reply from Prestige Recruitment Group

Thank you for your review Neil.

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