Prestige Wheels Ltd Reviews 

602
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of work, often noting that their products looked better than new. The staff is frequently highlighted for being professional, knowledgeable, helpful, and friendly, with many individuals receiving specific commendations for their exceptional customer service. Reviewers also appreciate the efficiency and promptness of the service, including quick turnaround times and timely arrivals for appointments. However, some people were dissatisfied with the service, experiencing issues such as missed appointments and a lack of communication regarding delays. Additionally, a few customers reported problems with the product quality, specifically receiving items that were painted in incorrect colors or had cosmetic repairs that were not done right, leading to further complications.

What people talk about most

Service

Customers had positive experiences with service, often praising the friendly, efficient, and professional... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and friendly... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the finish on their... See more

Product

People report ambiguous experiences with the product, with many customers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first phone call to picking the car up at the end, the process couldn’t have been smoother We dealt with Phill, professional, knowledgeable,very helpful and he smelt 👌 4 wheels powd... See more

Company replied

Rated 5 out of 5 stars

Just had my alloy repaired today to an immaculate standard by Ben. Ben was a very helpful and personable person who clearly takes pride in his job, and has great respect for his customers... See more

Company replied

Rated 5 out of 5 stars

John came and did an alloy repair for my wife this morning. He was professional, friendly and very helpful. He was knowledgeable about what he was doing and was very particular about cleanliness and l... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and experience, so glad I found Prestige. Due to a damaged wheel caused by Halfords, I am so grateful that John was scheduled to my repair. He is such a knowledgeable experienced m... See more

Company replied


Company details

  1. #19 of 36 best companies in Vehicle repair shop

Written by the company

Alloy Wheel Refurbishment and Repair specialists covering the mainland UK. We have both a full factory refurbishment plant and team of fully employed mobile engineers. Contact Details: Tel: 0800 840 40 40 Email: info@prestigewheels.co.uk Web: www.prestigewheels.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

602 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(602)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality workmanship

Easy appointment, friendly staff, finished on time and high quality workmanship

10 July 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great Experience

Great Experience, we called the office to book in for 4 wheels to be sprayed. It was booked in for the next week. The works were carried out quicker than anticipated which was better and the works they did were excellent. Would highly recommend.

10 July 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

5 STAR SERVICE

Absolutely, fantastic service today, couldn't have asked for better. Very knowledgeable and helpful they were respectful at all times and nothing was to much for them to explain, perfect repair to my wheel. I would definitely use them again and recommend them to friends and family.

7 July 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Morning,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Alloy reapir

This is the place to repair kerb wheels, proper service and finish is just superb from start to finish..

3 July 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service.

Used Prestige many times in the past always great service. John came and colour matched the paint on the wheels perfectly. Can’t tell there was ever any damage. Perfect job.

1 July 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great job

Excellent job, very pleased with the results.
John was a super pleasant gentleman to deal with.
Thank you 😊

27 June 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

A1 Wheel Refurbishment

Easy booking, everything explained clearly and the price quoted was the price charged. Amazing job - all four alloy wheels refurbished and look as good as new.

19 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

All four alloys look like brand new on…

All four alloys look like brand new on a six year old car. Great job, great service, very professional and friendly. My car was ready earlier than expected. Would recommend without hesitation 5 star service and workmanship.

26 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Brilliant service and repair

Brilliant! Went out of their way to fit me in on short notice. The quality of the repair is fantastic, which is also backed up by the great customer service. If I need work on the wheels again, I know where I'm going.

26 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service

Great service, All 4 wheels refurbed and they now look like I've just collected the car from the showroom.

26 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Excellent service all round!

Excellent service all round! Called in without an appointment with a challenging task from a financial viability and technical angle. Was well looked after and the folks there found a solution that I’m over the moon with! Turnaround was also very fast. Highly recommend!

19 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Friendly and informative staff that did…

Friendly and informative staff that did a lovely job.

18 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 1 out of 5 stars

Learn to take responsibility when things go wrong

Used Prestige twice and had issues both times, however its the attitude of the Manager at their Stockport branch - Will - thats meant I wont be going back. Although Prestige refurbed my wheel in the wrong colour (!!), I received no apology from Will and instead was essentially told it was my own fault as I’d asked it would be possible to collect the car 2 hours earlier that originally arranged (I’d dropped the car off the previous morning). I was also accused of 'kicking off' when I pointed out the issues and explained how unhappy I was. To add insult to injury, my car was filthy upon collection and the wheel / tyre that had been refurbed was basically flat as they’d not put enough air back in the tyre. All in all an absolutely terrible experience from a 'manager' that has a lot to learn about customer service - which is a shame as the wider team has some great people in it.

20 June 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Front Wheel On Alfa Quadrifoglio

Had my wheel done this morning (20/6/25) by John who did a great job, wheels look like new!.. Also really nice guy, pleasure to do business with!
Tim
Dronfield

20 June 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Prestige perfection….

An absolute seamless experience with prestige!
Jenny helped us get all booked in, set the expectations of having the vehicle overnight and what the process entailed.
She dealt with both my husband and I and was so friendly. In fact every member of staff I encountered were all so tentative and a delight.
We were having them change the tyres for us as part of the work and when I turned up to drop the tyres off beforehand a member of staff rushed over to help me get them out of my car.
Not a bad word to say and to top it off the wheels look smashing and by just changing the colour saved us literally a couple of thousand pounds instead of a replacement set.

18 June 2025
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Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Great service, communication and workmanship

My first experience using Prestige Wheels has been a very positive one! Communication was excellent throughout, as was timing and quality of workmanship.
Adam arrived as planned, to carry out a mobile repair on my (kerbed) powder coated grey alloy. He was friendly, professional and took great care getting a really good match!
Initially I was bothered about paying up front, but I really needn't have worried. I would definitely use this company again and have no qualms recommending them.

17 June 2025
Unprompted review
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

first class service and an excellent…

first class service and an excellent job done had previously used another well respected provider but have now found an ideal fit and would use these guys again

12 June 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Prestige Wheels have carried out a…

Prestige Wheels have carried out a couple of repairs for me - always do a 1st class job, the wheels are black gloss alloys and look as good as new once repaired and repainted. The operatives are on time, knowledgeable & helpful, I would recommend them for mobile repairs.

13 June 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff when I arrived with my vehicle. Gave good instructions for me getting a bus home. Super job all round.

13 June 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

Rated 5 out of 5 stars

a very polite chap from Liverpool very helpful

a very polite chap from Liverpool came to fix my nearside front wheel and did a very good job, the chap came from Prestige Wheels at Stockport I recommend this company they will do you a first class job in a very short time at a very good price I was very happy with. if needs be I will call them again. Many Thanks

13 June 2025
Prestige Wheels Ltd logo

Reply from Prestige Wheels Ltd

Good Afternoon,
Thanks for taking the time to review the service we have carried out for you. Your comments are appreciated & will be passed to the team members that dealt with your repair.
Kind Regards,
Prestige Wheels

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