I have now had 4 orders not delivered in total. When contacting customer services i was asked for delivery iD’s which i provided and then there was no reply. I paused my subscription which should stop... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The last 3 boxes have been delayed without any correspondence from them. I still have not recieved my January box. We are now in February. There has been now information given nor any way to track... See more
I have tried most of the competitors for beauty sub boxes and then found pretty obsessed on Instagram. I have been signed up for about 6 months for the standard box now and have loved every one of the... See more
Company replied
Absolutely love my subscription box!! So worth it in the end,, the items where all full size & in full working order no damaged items or none shelved items!! I have used the 2 sheet masks already me &... See more
Company replied
Company details
Written by the company
Monthly Beauty Subscription Boxes
Contact info
Concorde house Concorde way , Ts183rb, Stockton , United Kingdom
- info@prettyobsessed.co.uk
- prettyobsessed.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Subscribe and be surprised
Absolutely love the time where I get a pretty box in the post. Am so glad to have subscribed to this company. They never fail to surprise you.
I love all the products inside
I love all the products inside. I get the box with 10 items and I always get a good mixture of makeup and other skincare, hair and bath products. They always include new brands too.
Always worth its money never…
Always worth its money never disappointed and always excited to se my next box
Been getting a luxury subscription box…
Been getting a luxury subscription box for a few months and never been disappointed.
Absolutely love it
Absolutely love it
I look forward to my boxes each month and i am very happy with the products! Some i would never have tried or heard of so thank you Pretty Obsessed! Very good value for money too!
Amazing love it every month I can’t…
Amazing love it every month I can’t wait to receive it, it must be good I’ve just split up with my bf and he has took all my creams, and serums with him haha
The box was good no samples full sizes…
The box was good no samples full sizes but one Item smashed up no email/ phone to contact after-sales.
I contacted via Facebook got a message calling me hun asked me to forward my details and they would send a replacement.No further response.
Normally they're amazing and I…
Normally they're amazing and I genuinely get excited to receive them but the last box I got wasn't amazing and it had a pallete for brown eyes and I have green it was far too dark and I really dont need anymore handcream but apart from the usually really good
Absolutely love this box every month…
Absolutely love this box every month something new all full size and very good quality deffo worth the price without a doubt
Absolutely amazing
Absolutely amazing. Always look forward to getting mine in the post ❤🥰
Pretty obsessed = Amazing
When I first started my subscription with pretty obsessed I was dubious as I've been with others in the past and been disappointed but from the very first box arriving I fell in love 😍
Products are amazing,fantastic variety of beauty,skincare etc and no samples whatsoever. They have a great variety of subscription boxes as well as one off boxes,I get so excited waiting for my box to arrive every month,this is the only subscription box I have now as it smashes any others out of the park,try it because I very much doubt you would be disappointed ❤💜
Love my PrettyObsessed box each month!
Love my PrettyObsessed box each month!
There is a couple of other box's I go between but I've got my PrettyObsessed consistently since last year & its never disappointed.
Brilliant value for money
Best box ever
Definitely worth the price, full size quality products, no samples, quick dispatch ♥️
I love love love it
I love love love it I have never been disappointed and good value for money 🥰
Love Love love
Love Love love
I was weary this would be poor small samples but I promise their not
I've loved both boxes I've rcvd so far and it's worked out cheaper than going and buying my make up 🥰😍😍
Do it ladies xx
I'm obsessed, with pretty obsessed
I honestly love this subscription box so much. I decided to subscribe to this box as well as a few other brands to start reviewing on my new YouTube channel. I am now two months in for all my subscription boxes and my Pretty Obsessed and Lashes for life box is my clear favourite. I get excited to recieve this box every month. The products are always amazing and give you a great opportunity to try new products without committing to buy them. This is great value for money and would chose this box over others every time!!
Amazing!!!
I got one month off 'cause I wanted to try it before I make the decision to subscribe. The box came with one damaged product (a powder mask was all over the products in the box) and the team was more than helpful. Soon after I flagged up the issue, I received a new product replacing the damaged one. Really happy with the service and the products I have received.
I love this subscription box
I love this subscription box. Such good value for money, a good range of products and good quality. Only problem I had was a lipstick I got that was wayyyyyy too light for my skin tone and was unwearable unwearable would be good if products were a little more personalised. But it wasn't enough to make me dislike my box and is still worth the full 5 stars to me!
The actual products are lovely
The actual products are lovely, I always looked forward to receiving my box. However! They use Hermes delivery service. Over my year subscription I needed to contact the company several times due to parcels being late, arriving damaged or just going missing. This falls on the delivery company and not pretty obsessed.
I have loved some of the items in my…
I have loved some of the items in my boxes. I get the 10 item box. All the products have been good quality and better than other subscriptions. I have signed up for a year but the only thing that makes me think I won’t subscribe back is, I prefer makeup in my subscriptions, and they do send make up but almost every lipstick gloss and every shadow palette have all been nudes browns etc and these look horrendous on my cool skin tone
So I have a pile of lipsticks and eyeshadow etc that I will never use
Pinks and purples suit me not gold and brown or beige coloured lipsticks. But even tho I can’t use these items the quality seems great
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








