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Pretty Perfect Products Reviews 

530
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, thoughtful design, and ability to foster organization and goal achievement. Many highlight the meticulous detail and professional finish, making items like diaries and planners both functional and aesthetically pleasing. The efficiency of the delivery service is frequently commended, with many people noting quick and often early arrivals, alongside excellent packaging. The staff and customer service also receive high praise, with consumers appreciating their helpfulness, friendly approach, and willingness to go above and beyond. People feel supported and valued, often mentioning clear communication and a top-tier experience. This dedication contributes to a strong sense of trust and encourages repeat business, as many find the products indispensable for managing their lives.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently highlighting their excellent quality,... See more

Quality

Customers consistently express high satisfaction with the quality of products, describing them as excellent,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and dedication.... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as excellent and above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was so excited when I received my order & have since ordered again. Everything perfect, simple, straight forward and fantastic quality. Delivery was quick and actually arrived early which is alwa... See more

Rated 5 out of 5 stars

I’ve recently bought 3 products from PPP. The Leading Lady 2026 Diary, the pencil case with pens and highlighters, and the budget binder. All in a beautiful Sage colour. These products are amazing... See more

Rated 5 out of 5 stars

I first came across PPP in Dec 2024. I was looking for a 2025 diary that was colourful, feminine, big and full of spaces to write in. And I found it with them. Since then, I have bought 10 more of the... See more

Rated 5 out of 5 stars

Highly recommend this company for everything planner related. They go above and beyond, their products are of the highest quality, every detail thought out thoroughly. There’s a planner for everything... See more


Company details

  1. #8 of 33 best companies in Stationery shop

Written by the company

We make products to make life easier. Everything we create is to help women gain clarity, prioritise and manage their time. All our products are designed and rooted by “striving for balance”. OUR VISION AND MISSION Our vision: To create a balance everyday life for women. PPP envisions a world where women have simple tools to gain clarity and create the balance they crave in their everyday lives. Why? Because perfect doesn’t exist. Juggling work and life is difficult for women, because they have been conditioned by societal expectations into feeling the pressure to have the perfect work-life balance and excel in all of their different roles. This can hinder their path to fulfilling their true desires. Our mission: Simple yet effective products. PPP creates simple yet effective products, which help women gain clarity, prioritise, and manage their time. 💖


Contact info

4.9

Excellent

TrustScore 5 out of 5

530 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(530)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE BEST ON THE MARKET

Well, what can I say? Time and time again, Jac and the team absolutely smash it out of the park.

As a return customer for several years now, I can say with hand on heart that no other planner, journal, or system has ever stuck with me like the ones from Pretty Perfect Products. These aren’t just products—they’re experiences. Each item is so thoughtfully designed, packed with detail, and clearly made with love. It’s rare to find that kind of passion these days, and it's even rarer to find a business that genuinely cares this much. The ability to give you and your family more time often seems unobtainable but PPP ensure that you can.

It’s disheartening to see other companies try to imitate their work—even going so far as to steal designs and photos—but honestly, imitation will never match the authenticity, heart, and soul that Pretty Perfect brings. There’s a reason they’ve built such a loyal, loving community. (Plus Legal can have a field day)

And let me just take a moment to shout about the team. Because WOW. Jac, Adam, Shell, Sian, Sophie, Tarnya behind the scenes, are the kind of humans you feel grateful to have crossed paths with. They are kind, intentional, generous, and so deeply rooted in integrity. Their customer care is beyond anything I’ve experienced—they don’t just send products, they send love. Whether it’s the beautiful packaging, the uplifting messages, or the countless ways they show up for their community (Pretty Perfect Gestures, charity work, and more), you can feel their heart in everything they do.

They’ve supported people through hard times, celebrated milestones, and created a space where customers feel seen, heard, and held. You’re not just buying stationery—you’re becoming part of a family. 💕

This brand will forever have my heart. Pretty Perfect in name, and even more perfect in purpose. ✨💖

9 June 2025
Rated 5 out of 5 stars

Always perfect

Always perfect, well thought out and designed products! Love everything I have gotten from ppp! It is a great company and a great message behind it with amazing staff, and an absolutely fantastic fan based community! (Part 2)

26 June 2025
Rated 5 out of 5 stars

LOVE, LOVE, LOVE!!!🩷

Delivery was super quick & love the new products! Got everything you may need and love the layout with the Sunday set me up included. :) would love to purchase one of these each year and can’t wait to order again!🩷🩷

30 June 2025
Rated 5 out of 5 stars

Another amazing purchase

Quick delivery and such wonderful products. Quite gutted blue is being discontinued but completely understand. Thank you again, I’m getting my life organised thanks to your amazing products!!

30 June 2025
Rated 5 out of 5 stars

The whole team are great at Pretty…

The whole team are great at Pretty Perfect Products. Their items are fabulous and have helped me organise my life and finally feel in control. Their items team are friendly, answer questions quickly and are very helpful. Thank you PPP.

24 June 2025
Rated 5 out of 5 stars

The Best - PPP

Absolutely delighted with all the products that I have received, Pretty Perfect Products isn't just about producing planners, it's about crafting them with thoughtfulness and care every step of the way. Each piece is meticulously planned, from concept to the final print—nothing is rushed. This attention to detail truly sets them apart. As someone who’s tried countless other products in the past, these are the only ones that truly make sense. They fit seamlessly into my daily routine, and I’ve found myself relying on them religiously. I no longer have to question the quality or functionality like I have with other brands.
The founder of PPP is truly exceptional. You can see the passion and commitment she brings every single day, not only in her own work but in the way she leads her team. It’s clear that everyone is dedicated to going above and beyond, ensuring that each product is a reflection of their collective effort and care. Can’t wait for the newness still to come this year. If you're looking for products made with integrity, attention to detail, and a team that genuinely cares PPP is the way to go.

25 June 2025
Rated 1 out of 5 stars

I’m so disappointed with some of the…

I’m so disappointed with some of the items I have received from PPP. I’m all for positivity, kindness etc but some of the quality is bad. The first item that was faulty was the planner, the last ten pages were creased and torn and falling out of the book, I was offered 5% refund 🤦‍♀️ sorry but that hardly touches the surface of the cost, the 2nd item is the new occasions binder. The binder itself is of poor quality with dents and marks on the cover, and the rings don’t close properly, so when I turn the pages they either fall out of the binder or get jammed. It came with some frosted zipped envelopes, again very poor quality, they are creased and bent so bad that the zip can’t be closed properly and the gold printing was scratched off in places 😭
Their signature quilted zipped binders are available on Alibaba for £3.50, exactly the same, but PPP sell them for £35 🤷‍♀️ and they claim these are their designs.

After a lot of research, PPPs products are mass produced in china and shipped to UK. Hence the disappointing quality of some items.

The A5 binder inserts are very very thin and tear easily and highlighters bleed through.

A lot of their planners, journals and inserts are very repetitive, they launch as “new products” but in fact they’ve just renamed or rearranged the products.

The girls come across lovely on their lives but behind a keyboard they can be quite snooty

UPDATE

this review is very authentic so you can check all you want, people have more than one email address you know, I have screen shots of “your” products on Alibaba, I wish I could upload them here. “Your” quilted binders are on Alibaba under several sellers, exactly the same. Your planners etc are on Alibaba, I’ve just found your pens on there and also your magnetic range of pads.

27 June 2025
Unprompted review
Pretty Perfect Products logo

Reply from Pretty Perfect Products

Hi Boss Joss,

Update 9th July -

We as a business are fully aware that customers have a right to more than one email- the difficulty we have is when a customer who we are trying to help and resolve an issue with, won’t provide their name OR email address they placed the order under.
As this review isn’t verified (not linked to a purchase) this will be our last update before continuing to escalate with TrustPilot.

I think you have slightly misunderstood my previous email regarding our planners being sold online. I’m not disagreeing with you. In fact, I’m saying that our planners are fraudulently being sold online Alibaba, AliExpress, Temu, SHEIN and TikTok Shop. BUT I can confirm that this is all fraudulent activity, who have stole our product images and descriptions.
I can reiterate that we are going through a legal process against these companies & I would insist you DO NOT attempt to buy from any of these companies, as we cannot control what will turn up….but it certainly won’t be our products.

Regarding our specific products, if you would like to assist us in our legal dispute by providing these screenshots to add to the 100s of images we have, that would be really helpful. But please don’t think that these are actually our products.

Just to educate you further- We have incredible relationships with our suppliers and actually purchase all of our stock directly with them, not through 3rd party websites such as the ones I’ve mentioned above. We do this because we have legally binding trade agreements in place, so we don’t need to rely on 3rd party wholesalers.

So to summarise- Pretty Perfect Products are still happy to resolve your issues, if you can provide the correct name or email address that you placed your order under.

Thanks is again for your cooperation and understanding and I look forward to hearing from you soon.

Adam @ PPP





Update 30/6/25- following our request for more information we have received your email address and can confirm we have no record of any orders against this email.
We have fed this back to our TrustPilot account manager and they are now looking into the authenticity of the review.
Thanks- Adam @ PPP
I’m really sorry to hear that you haven’t enjoyed the products or service at PPP. I can assure you we don’t get this type of review…ever! (Please see the 1000s of 5 star reviews on TrustPilot & our socials). We actually pride ourselves on both high quality product and service.
Can you email me (contact details below) directly with ALL orders that you weren’t happy with the quality or service, along with the subsequent order numbers and I will not only look to refund these, but will look into the product batch to understand if the products have been damaged in manufacture or transit. (Which, if it’s Royal Mail, may not be our fault.)
I hope these will be the first steps we take to rectifying the experience you’ve had with PPP!
With regards to your comment about Alibaba- this is factually and categorically incorrect. Whilst I can’t go into too much detail for legal reasons, I can tell you we are actually going through around 10 individual lawsuits with fake companies in China/Alibaba claiming to design/manufacture our products and are using our images/designs and I can assure you, we have NEVER even communicated with, let alone purchased products from.
My advice would be not to buy from places that cannot prove who they are or where they get their images of products.
Once again, on the subject of China, your research is not entirely factual. Whilst a few products do come from China, due to it being a BETTER quality that available in the UK, our core product range is actually manufactured in the UK, under 10 miles from our office. (Who we have a great relationship with).

Rated 5 out of 5 stars

💕PPP💕

My favourite company to order from💕. Lovely ladies on the lives, great products would recommend to anyone!

9 June 2025
Rated 5 out of 5 stars

Pretty perfect

Amazing as always. Every product is made of the highest quality and highest spec with every details thought about

9 June 2025
Rated 5 out of 5 stars

ppp products are top level

The quality of ppp products are top level they are beautiful designs, thick paper, well thought out and helping me to be more organised making life a little easier

3 June 2025

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