PriceCarz Reviews 

3,408
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 896 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff for their helpfulness and efficient service. Many highlight the excellent service, noting smooth pick-up and drop-off processes, and overall stress-free experiences. Reviewers are also very satisfied with the quality of the product, describing the cars as new, clean, and in very good condition. However, some customers noted concerns regarding additional charges or insurance pressure, and occasional discrepancies in booking terms. A few also felt that car cleanliness was sometimes an issue, with some vehicles having minor defects or low fuel upon pickup. Longer waiting times for airport pickup or service were also mentioned by some.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their friendliness, politeness, and... See more

Service

Users describe positive interactions with service, frequently highlighting excellent, prompt, and efficient... See more

Price

Customers consistently note ambiguous experiences with price, with many praising very good, competitive, and... See more

Product

Clients share positive opinions on product, with many reviewers praising the good condition, cleanliness, and... See more

Quality

Customers had positive experiences with quality, frequently highlighting the good condition, cleanliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5-star pick-up service. Dragos was very professional, he even picked us up from our hotel near the airport and took us to the office to collect the vehicle. The price with the option of full coverage... See more

Company replied

Rated 5 out of 5 stars

Excellent rent car company,no delays on pick up,new cars available at very competitive prices.Also ,the staff is attentive,friendly and ready to answer any questions.I used this company for few years... See more

Company replied

Rated 5 out of 5 stars

Had a good experience with Pricecarz. We rented an Audi Q3 but received a brand-new Chery Tiggo 8 instead. The car was in excellent condition and drove well. The pickup and drop-off process was... See more

Company replied

Rated 5 out of 5 stars

Sebastian was very helpful and got us going quite quick considering it was mid-night. Really pleased with the car, Sebastian upgraded us for free from a Skoda to a Mercedes CLA. Price was also very... See more

Company replied


Company details

  1. Car rental company

Written by the company

We are a car rental company with over a decade of experience in the field in which we operate; we started in a team of only two people, with a passion for cars and an ambition for success. From the beginning until now, our mission has remained unchanged: to always respond to requests with the best quality services, based on the values that helped us win our place in the market: we believe in professionalism, we make personalized offers, depending on customer requests and priorities, and we offer flexibility in services, so we constantly adapt to each new circumstance. We are innovative and responsible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(3,408)

1,916 reviews in the last 12 months

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Rated 1 out of 5 stars

Gipsy….!!!!

Unserious 😡…0 🌟
It seems they have become scammers…..😡…I made a reservation to rent a car (Skoda Octavia) for 2 days, I was offered €150, I made the payment as soon as they confirmed my request… all good…. When I arrived in the country they gave me a dirty and smelly (Dacia Sandero)….. 😡😡😡

4 July 2026
Unprompted review
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

We would like to clarify that the Skoda Octavia shown during the booking process is a representative model for the reserved vehicle category, as specified in the reservation terms. We always aim to provide a vehicle from the booked category or, when necessary, an equivalent model with similar characteristics.

We also sincerely apologize if the cleanliness of the vehicle did not meet our usual standards. This is certainly not the experience we strive to provide, and we will share your comments with the relevant team to help us improve.

If you could provide us with your reservation number or rental agreement number, we would be happy to investigate your case in more detail and review what happened. Kindly reach us at customerservices@pricecarz.com.

We appreciate your feedback and hope to have the opportunity to restore your confidence in our services.


Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience, nice and clean car.

27 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with us. We look forward to serving you again soon!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

5/5!

5/5!
Everything was great! We got picked up direct from the Airport. Laurentiu was very professional even he was alone in the office and had to deal with difficult people, as it was pur turn, he was very polite and nice, we even received a Car Upgrade from him. We had rented for 3 days and everything was great.
As we
Return the car, Marco received us with friendly vibe, and we did the „check out“.
Marco brought us back to the airport.

Thank you for everything!
Very recommend!

4 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you so much for your amazing 5/5 review and for taking the time to share your experience!

We're delighted to hear that everything went smoothly, from your airport pick-up to the vehicle return. It's especially rewarding to know that Laurentiu and Marco made such a positive impression. We'll be sure to share your kind words with both of them—they'll be thrilled to know their professionalism, friendliness, and dedication were appreciated.

We're also glad you enjoyed the complimentary vehicle upgrade and that your entire rental experience met your expectations.

Thank you for your recommendation and for choosing PriceCarz. We look forward to welcoming you back on your next trip!


Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

Sebastian was very helpful and got us…

Sebastian was very helpful and got us going quite quick considering it was mid-night. Really pleased with the car, Sebastian upgraded us for free from a Skoda to a Mercedes CLA.
Price was also very good, booked directly with them and chose the full insurance pack.

27 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind words! We're thrilled to hear that our team made your experience enjoyable. We’ll be sure to share your feedback with them!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Great car good price

Great car good price. Staff remembered me from last time all good

3 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind review and for choosing PriceCarz again! We're delighted to hear that you were happy with both the vehicle and the value we provide.

It means a lot to us that our team remembered you from your previous visit. Building lasting relationships with our customers is something we truly value, and we're looking forward to welcoming you back for many more great experiences. Safe travels!


Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

Very good car and excellent service…

Very good car and excellent service from Marco. Thank you! I recommend booking the full insurance package. Romanian roads are really bad and unfortunately many dumb and careless drivers on them.

4 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your wonderful review and recommendation! We're delighted to hear that you enjoyed the car and that Marco provided you with excellent service. We'll be sure to share your kind words with him.

We truly appreciate your advice regarding the full insurance package, as it can provide valuable peace of mind during your journey.

Thank you for choosing PriceCarz. We look forward to welcoming you back on your next trip!


Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

The Service was very good and Michael…

The Service was very good and Michael was very friendly. The car was good, clean and has no damage. Everything was fine, I will book there again

4 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your glowing review! We’re proud of our team and delighted to hear they made a positive impact on your experience. Your support means a lot to us!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

No waiting time

No waiting time, the car I booked online was not available and they give me a upgrade of the car with no extra charges.
I highly recommend PriceCarz!

29 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind words! We're glad to hear that our efforts made a difference in your experience. We look forward to welcoming you back!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Simply, the best

Simply, satisfied

5 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your wonderful review! We are so pleased to know you had a great experience. Your satisfaction is our priority, and we hope to serve you again!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Good car .new .will recomand

Good car .new . Clean

3 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your kind review! We're delighted to know you enjoyed your time with us. We look forward to your next visit!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

All good with car,thanks marco

4 July 2026
Unprompted review
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for your fantastic feedback! We are glad you enjoyed your experience with us and can’t wait to see you again soon!
Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Super Price, Super Service

Best price on the market I could find and i am talking here even about the premium package with 0€ contribution in case of any exterior damages, super service, clean cars and an uncomplicated return policy.

The staff from Iasi Airport is always available and they're doing a great job.

Next time when I rent a car in Romania, this is the place i will first go.

25 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

We’re thrilled to read your positive feedback! Thank you for choosing us and for sharing your experience. We hope to see you again soon!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Fast and efficient handling of vehicle…

Fast and efficient handling of vehicle delivery, quality of vehicle, good value for money.

3 July 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for this glowing review! We’re honored to have met your expectations and are excited to serve you again in the future.
Best Regards,
PriceCarz Team

Rated 1 out of 5 stars

Hello

Hello. Rented a car from Bacau airport. Staff aggressively tried to make me take extra cover. They took 2000£ from my credit card, NOT blocked like any other rental company. They charged me 2000£ as a deposit. Aftef 2 months they returned the deposit BUT 169£ less. The explanation was that they have taken the money in romanian LEI and when they returned the money the exchange rate was different. Please avoid if possible. Thanks

Thanks for reply. Once again the funds were not BLOCKED but taken and if you need I can send you proof. Thanks

1 May 2026
Unprompted review
PriceCarz logo

Reply from PriceCarz

Hello, Boto.

Thank you for sharing your feedback. We are sorry to hear that your experience was disappointing. We take your comments seriously and are committed to resolving any issues.

The insurance offered on the booking site is for the BLOCKED DEPOSIT and not for the car. Upon collection, you will still need to block a deposit ofor you to be able to collect the car. The deposit serves as your responsibility to the car.

You were given an option to avail our SMART CHOICE Package. With this package, you have ZERO LIABILITY over the exterior damages on the car, NO DEPOSIT, and you can pay using a debit or credit card (VISA or Mastercard).

The deposit was processed and returned in accordance with the agreed upon Terms and Conditions. The discrepancy may be due to the exchange rate and commission of the bank

We would like to extend our most sincere apologies for any inconvenience caused.
Please feel free to reach out to customerservices@pricecarz.com with any further comments, concerns, or suggestions you wish to share so we can improve and even resolve things through a discussion. We would love to make things right if you give us another chance.

Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

Very good service

Very good service, everything was great good service I recommend , thanks michal

2 July 2026
PriceCarz logo

Reply from PriceCarz

Good day!
Thank you so much for taking time to make a review.
We are glad that you are satisfied with the service we offer.
We cannot wait to be of service to you again.
Have a lovely day!
Best Regard,
PriceCarz Team

Rated 5 out of 5 stars

I recently had the pleasure of renting…

I recently had the pleasure of renting a car from PriceCarz and I must say, the experience was exceptional from start to finish.
Thank you again 🙏🏽

23 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you so much for your wonderful review!

We are delighted to hear that your experience with PriceCarz was exceptional from start to finish. Providing a smooth, reliable, and enjoyable rental experience is always our top priority.

Your kind words and support mean a great deal to our entire team. Thank you for choosing PriceCarz and for taking the time to share your experience.

We truly appreciate your trust and look forward to welcoming you back on your next trip!

Kind regards,
PriceCarz Team

Rated 1 out of 5 stars

They ask 1500 for a random ww polo

They ask 1500 for a random ww polo
Now they reply that was the warranty i have proof on my whats app they ask for 1500 for 4 days and warranty 0 !

2 July 2026
Unprompted review
PriceCarz logo

Reply from PriceCarz

Hello,

Thank you for your feedback.

We would like to clarify that the €1,500 amount is not the rental price for the Volkswagen Polo. It is the refundable security deposit, which is temporarily blocked on the payment card in accordance with the rental terms and conditions.

The security deposit is intended to cover potential damages, missing fuel, traffic fines, or other contractual charges during the rental period. If the vehicle is returned in accordance with the rental agreement, the deposit is released after the rental ends.

We would also like to point out that customers who prefer not to have a security deposit blocked are offered the option to purchase our SMART Choice package. This optional package eliminates the need for a security deposit and provides additional benefits, offering greater convenience and peace of mind throughout the rental period.

The deposit amount and the available protection options are clearly communicated during the booking process and again at the rental desk before the agreement is signed, allowing every customer to choose the option that best suits their needs.

If you have any questions regarding your booking or the security deposit, please contact us at customerservices@pricecarz.comcom with your reservation number. We will be happy to review your case and assist you.

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Transparenta flexibilitate…

Transparenta flexibilitate prosisipnalism

23 June 2026
PriceCarz logo

Reply from PriceCarz

Buna ziua.

Va multumim pentru cuvintele dumneavoastra frumoase! Ne bucura sa aflam ca eforturile noastre au contribuit la o experienta placuta pentru dumneavoastra.

Asteptam cu drag sa va primim din nou!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Nice experience with you

Nice experience with you, being the first time to hire from you. Already booked another one with you. Thanks

22 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

We truly appreciate your feedback and are so happy to know that you were satisfied with our service. Your support means the world to us, and we can't wait to see you again!

Best Regards,
PriceCarz Team

Rated 5 out of 5 stars

Rented with them multiple times,the…

Rented with them multiple times,the entire experience is flawless.Recommend 10/10

28 June 2026
PriceCarz logo

Reply from PriceCarz

Hello.

Thank you for the great review! Your satisfaction is important to us, and we’re glad to know we met your expectations. We hope to serve you again soon!
Best Regards,
PriceCarz Team

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