PRIMA Shop Reviews 

250
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Took a while to arrive, much longer than advertised. The leaflet and instructions bear no comparison to the advertising. The magic fat burning, no diet required sales pitch is total nonsensense, th... See more

Rated 1 out of 5 stars

Absolute con! Please avoid all all costs! After trying a packet, absolutely nothing happened I didn’t gain weight nor did I loose any. After complaining I then returned what I purchased (tracked Royal... See more

Company replied

Rated 1 out of 5 stars

Bought one month supply thinking if working will buy more as if endorsed by dragons den must bring good. Disappointed so far not lost anything despite being on lots of fruits veg and salad! Complete... See more

Company replied

Rated 1 out of 5 stars

Totally dishonest scammers. Fraudulent advertising claiming that Dawn French used them. Pretending that they have funding from Dragon’s Den. Don’t waste your money, totally useless product. Shocking c... See more

1.3

Bad

TrustScore 1.5 out of 5

250 reviews

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1.3

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(250)

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Rated 1 out of 5 stars

Absolute waste of time and money and…

Absolute waste of time and money and they DO NOT refund i requested my refund for
Your order GB-20224142267 on the 30th of October we are now in february and as yet nothing,, no communication WHATSOEVER

Like many others i though they have Dragon's Den backing so they must do what they say they do.... after taking them for 25 days i started to feel really REALLY sick and my weight had gone up a few pounds though my calorie intake had gone down and my exercise increased....?? so i'm doubtful they have a dragon's backing they don't do what they say; made me feel so sick and the money back guarantee is definitely not a guarantee... i wish i'd done my usual due diligence instead of spending £80 i didn't really have, an expensive lesson. I will however be investigating this further as i'd like my money back??

9 November 2022
Unprompted review
Rated 1 out of 5 stars

They do not work waste of money

Absolutely waste of money they do not work sent mine back and still not refunded my money or contacted klarna to tell them to do the same. Sent 6 emails and no response. These pills do not work and they do not refund you

4 February 2023
Unprompted review
Rated 1 out of 5 stars

Bought these weight loss tablets as…

Bought these weight loss tablets as they claimed to be on dragons den. According to prima in 1 month I should of lost nearly a stone but didn’t so I bought a further 2 packs so £55 a pack so not cheap after the 3 months no weight loss and followed everything they told me to do. Don’t waste your money

15 October 2022
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waste of time. don't bother, i was already losing weight at a rate of 2lb a week. so thought the tablets may help me along, absolutely no change from the 2lb a week i was losing before the tablets, Save your money and put it towards some nice salads lol

25 January 2023
Unprompted review
Rated 1 out of 5 stars

I brought two boxes in December been…

I brought two boxes in December been trying for two months now and no weight loss at all, very expensive if I could return I would. I think if no weight loss the money should be refunded.
Disappointed as tried so many things.

Serena Riley

13 January 2023
Unprompted review
Rated 1 out of 5 stars

I was introduced to the product by a…

I was introduced to the product by a friend of mine who says it’s worth a try and sent me the link to purchase. I immediately proceeded to buy the product from their website on 2/1/23 GB-20234751386. This is a week now and I have yet to receive any update regarding the product or delivery. I have emailed twice and received no response. I have scanned through my junk mail and still nothing. Payment £59.99has left my account and I have no idea when I will get to/ever hear from them re the item ordered. This terrible customer service and horrible experience for the he new year. It is in my search for a solution that I stumbled on this….and noted that they do respond on people’s complaints and comments. I’m hoping for a resolve and explanation

2 January 2023
Unprompted review
Rated 1 out of 5 stars

Bought three months supply paid £159.00

Bought three months supply paid £159.00
Used all absolutely no weight loss, complete waste of money very expensive for complete rubbish earning millions from hard working people. Should refund everyone that had not lost weight no doubt you would be bankrupt if you did! Shocking minus stars if I could !order number
GB-20223775576 And GB-20223777486

1 January 2023
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Dear Customer,

Very sorry to hear this.

We refunded both orders.

Have a nice day and best regards,

Prima, Customer Service

Rated 5 out of 5 stars

I find it fairly funny all the negative…

I find it fairly funny all the negative reviews, of course if you continue to stuff your face nothing will ever change. I reduced my diet and took as advised, I have now lost 2.5 stone and am more than happy. Only slight niggle they take to long to arrive...

1 November 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Dear DKH 1

Thanks for your review. We are proud of your results!

Keep it up and hope you have a very healthy 2023.



Kind regards



Prima, Customer Service

Rated 1 out of 5 stars

Wow the reviews are nothing but ripped…

Wow the reviews are nothing but ripped off . Thank you trusted pilot fir existing and exposing such companies. Why oh why do people blatantly lie to people use fake news and just rip off people . Awful I don’t know how they sleep at night . Thank you trustpilot

21 December 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Dear Gillian,

We are also sad to see al the bad reviews vs all the good reviews we get from our customers everyday.

If you have any open issues with Prima please contact us directly so we can solve the issue.

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

Ordered these 6 months supply have not…

Ordered these 6 months supply have not lost any wait waste of money
Hi ordered two lots of three months of these obviously not cheap. I’ve had nothing regarding these. Order was done 29/9/22
I have actually closed the bank account I used so a refund is nit possible
Thanks
20224190910

20224190992

28 September 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hi Joanne and Benjamin,

Very sorry to hear this.

Both orders are refunded. Hope this will solve your issue.

If you have further questions please contact us directly at:
mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

GB-20224502014 this is my order no

GB-20224502014 this is my order no
I have emailed customer service on about 10 occasions still awaiting on a reply where is my order paid £98 for 3 months course no updates on DHL ordered on the 1/12 this is the second time and this time its bad customer service
The product helps to assist with over eating and i do require it urgent
Where is my pills ? Tiffany Amos

1 December 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hi Tiffany,

Very strange since we had direct contact with you and our last reply was on December 12th. Did you check your spam folders?

This is your DHL track and trace link:
https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?piececode=LE335037049DE

Looks like it will arrive soon.

Very sorry for the delay and please contact us directly and we will make sure to respond asap.

Kind regards

Prima, Customer service
mail@prima-abnehmen-shop.com

Rated 1 out of 5 stars

Fell for a scam didn’t I

Fell for a scam didn’t I? 3 month supply waste of money. Fully paid through Klarna. Just finishing my 3 month supply soon and no weight loss whatsoever despite changes in diet. I’ve basically brought a placebo 😂 air in tablet form haha 😆 I’m laughing at how stupid I was to believe it. Avoid these scammers please. Product was packaged with limited info on how to return… no phone number no email address

10 December 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Dear Summya,

Very sorry to hear this.

Please contact us so we can cancel the Klarna invoice and refund it.
mail@prima-abnehmen-shop.com

Kind regards

Prima, Customer service

Rated 1 out of 5 stars

DO NOT BUY. TERRIBLE SERVICE. BEWARE

DO NOT BUY
Absolutely awful service. Ordered mid august before I read the damming reviews and instantly regretted my purchase. Contacted customer service who advised if I returned them within the 14 window I could have refund. Well, didn’t arrive until September,outside their turns time. Contacted them to complain and said I could still return them. Paid and Sent Signed for Royal Mail the very same day 13/9/22 they were delivered. Contacted Klarna to advise of complaint. They advised as soon as prima registered the return then a refund would be issued.
November 9th I received my returned parcel back!!!
Contacted Klarna again… literally been going round in circles back and forth trying to sort. Nothing! Fobbed off by Klarna, no response from prima.
Still waiting for concerns department to get back to me AND I’m out of pocket.
Terrible service, terrible company. Stay away and save your money and hassle.

31 July 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Dear Zoe,

Very sorry to hear this.

Please contact us so we can cancel the klarna invoice and refund it asap.
mail@prima-abnehmen-shop.com

Kind regards

Prima, Customer service

Rated 1 out of 5 stars

Disappointed 😤

Excited to try prima diet tablets, bought in total a 3 month supply and it has to be said carried out regular exercise and good diet.started at 93 kilos and finished at 93 kilos.
Very disappointed is an understatement(a 5 kilo loss would have been acceptable.)
One has to agree with a lot of the reviews,these tablets are a SCAM.
Maybe if you are unfortunately obese tablets may have been helpful,personal opinion,stay away from prima,find an alternative method of weight loss😤

28 November 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello Jeff,

Sorry to hear that we did not meet your expectations.

Please contact us directly so we can fully refund your order.
mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

The pill did not work I have taken 5 tablets and Putin more weight. I did not feel any benefit and adverts does say if not satisfied they would refund …

The pill did not work I have put more weight on. Thought it was ok as Susan Reid was pictured in the. Advert. Told I would loose weight but insteàd I put weight on. There is no information in the parcel received stating how to return items. Received letter demanding money from klarna with there telephone number and address on. When I rang them they had a record of my name, address and purchase details but said I needed to contact prima as they had sold it to me. They couldn't give me details of their contact details.
Why is this company writing to me if prima sold me the pill ?? They are threatening me with a bad credit score if not paid !!! Again why are they writing to me. I have sent an email to prima 3 times during the last week and not heard anything.
I just want to return the pills as they don't work but just keep getting demands for payment and can't find out where to return them which makes me wonder if this a scam company ??

4 October 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hi Jane,

Very sorry to hear that you put in more weight.
We had a look and we replied to your emails. did you check your spam folder?

We also canceled the klarna invoice so its fully refunded.

If there are any other issues please contact us directly at:
mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 5 out of 5 stars

PERFECT PERFECT PERFECT!

I started using Pharma in August and I'm sorry to buck the trend of THEY DON'T WORK OR USLESS USLESS but my experience has been unbelievable.I added the Pharma Capsules into my exercise routine to lose the 10.5kg I gained while on hospital steroids following eye surgery and I'm VERY PLEASED TO SAY I'VE LOST THE 10.5kg and 4kg more besides.If your going to carry on pigging out of course they won't work but if you eat a sensible diet they definitely will!

2 August 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hi Chris,

Verry happy to hear that your are satisfied with our product and lost all that weight!

Well done. keep it up!

Prima, customer service

Rated 1 out of 5 stars

Absolutely a waste of money

Absolutely a waste of money, cost me £82 for 2 months supply.
I read the reviews and was very excited to see a weight loss .
Complete rip off and not a single pound in weight loss .
Please do not buy these
Mrs J BG

29 November 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hello mrs Bell,

Thank you for your message.

We regret that we did not meet your expectations.
If there are any open issues please contact us directly at:
mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

Rated 1 out of 5 stars

PLEASE PLEASE DO NOT ORDER FROM THIS…

PLEASE PLEASE DO NOT ORDER FROM THIS COMPANY. it’s been nearly a week now. No email sent with order number on. NO product arrived. NO answers to my emails. NO answer to my telephone calls. I’ve have got intouch to report them as a scam company. DO NOT GO ANYWHERE NEAR THIS COMPANY

25 November 2022
Unprompted review
PRIMA Shop logo

Reply from PRIMA Shop

Hi Jeanette,

Sorry to hear that, very strange that you could not reach us.

Please do via this email and we will solve you issue,

mail@prima-abnehmen-shop.com

Have a nice day and best regards ,

Prima, Customer Service

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