I had a funded account and i made profit and requested withdrawal which should take 5 working days, After chasing for one month, i got told that i beached the trading rule of being in active more than... See more
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I’ve had a really smooth experience with Bullwaves so far. What stood out the most is how fast and helpful their Discord mods are, you barely wait before getting a clear response. Their customer sup... See more
Première expérience avec le support Bull waves,pour réclamer un bonus de bienvenu. MILICA la responsable de mon compte a été compréhensive et super réactive et efficace . Merci. First experience wit... See more
Company replied
I’ve been trading with Bullwaves Prime for some time now and overall my experience has been positive. The platform runs smoothly and I didn’t face any major issues with execution. The rules are fair... See more
Company details
About BWPrime
Written by the company
Who We Are
Bullwaves is a regulated multi-asset broker trusted by global customers across 100+ countries. Our platform delivers cutting-edge trading technology that enables new traders, professional traders, and financial institutions to navigate the financial markets with innovative tools, providing access to over 150 assets across Forex, Commodities, Indices, and Shares.
Our Commitment to Education
At Bullwaves, we firmly believe that education is key to navigating ever-changing market conditions. This is why we offer comprehensive educational resources and personal coaching to meet the needs of traders at all levels. Our expert team is dedicated to providing high-quality training and continuous support to help our clients develop the skills necessary for trading success.
Innovation & User Experience
We constantly invest in innovation and improving user experience, carefully listening to our community's needs and aiming to exceed their expectations. Our trading platform is designed to be both intuitive and powerful, offering advanced technical analysis tools, real-time charts, and a user-friendly interface that adapts to both beginners and experienced traders.
Join us and start riding the wave of success. With Bullwaves, you'll have access to a complete trading platform, professional educational support, and the tools necessary to navigate financial markets with confidence.
Contact info
CT House, Providence, Mahe, Seychelles
- +248 4373840
- support@bullwaves.com
- prime.bullwaves.com
Breach of guidelines
Reply from BWPrime
Dear Imran,
We are unable to track you in our system. Please reach out to us at support@bullwaves.com with your account details so our team can look into the issue and provide the assistance you need.
Kind regards,
The Bullwaves Team
been trying to verify my account so i…
been trying to verify my account so i can actually withdraw MY money. Hmm you took my money happily without any verification but now i want to withdraw you are making it very difficult. Just sent my documents for verification and you have rejected them. No reason given and not even told what to do next. dreadful service.
24 November 2025
Unprompted review
Reply from BWPrime
Dear Sean,
We’re sorry to learn that your experience didn’t meet expectations. Your feedback is very important to us, and we’d like the opportunity to make things right. Please contact us at support@bullwaves.com
with your account details so our team can assist you promptly.
Kind regards,
The Bullwaves Team
Peter have great service
Great service by Peter! He was helpful, efficient, and very professional.
21 November 2025
Unprompted review
Reply from BWPrime
Dear Syed,
Thank you for your thoughtful review!
We are delighted to hear that your experience with us has been positive.
Your feedback is invaluable and motivates us to continue delivering excellent service.
Wishing you continued success!
Kind regards,
The Bullwaves Team
Absolute joke of a company
Absolute joke of a company, initially deposited £500 and then a further £400, made around £2,200 in profit and withdrew £1000, I received £900 of that back as it was my initial deposit. The £100 still remains to be seen over 5 weeks from requesting the withdrawal. I decided to request another £1000 withdrawal still missing 4 weeks later, my final balance I withdrew 9 days ago and surprise surprise haven't received my money. Stay away from this company don't invest!
20 November 2025
Unprompted review
Reply from BWPrime
Dear H S,
Could you please provide us with additional information regarding your full name, email address, and trading account number? This will allow us to properly investigate your case and verify whether any issue has occurred.
We assure you that all withdrawals are processed in a timely manner, with maximum speed, accuracy, and transparency.
Kind regards,
Bullwaves Support Team
Faced many issues with logging in but…
Faced many issues with logging in but support in live chat from Tawida was very clear and helpful.
19 November 2025
Unprompted review
Reply from BWPrime
Dear Hayder,
Thank you for your thoughtful review!
We are delighted to hear that your experience with us has been positive.
Your feedback is invaluable and motivates us to continue delivering excellent service.
Wishing you continued success!
Kind regards,
The Bullwaves Team
Great platform to work with
Great platform to work with, helpful staff like Natalija who has work with me in order to make Bullwaves a better place to trade.
18 November 2025
Unprompted review
Reply from BWPrime
Dear Mohammed,
Thank you for your thoughtful review!
We are delighted to hear that your experience with us has been positive.
Your feedback is invaluable and motivates us to continue delivering excellent service.
Wishing you continued success!
Kind regards,
The Bullwaves Team
I had to get some support and they were…
I had to get some support and they were just great!
18 November 2025
Unprompted review
Reply from BWPrime
Dear Nuno,
Thank you for your thoughtful review!
We are delighted to hear that your experience with us has been positive.
Your feedback is invaluable and motivates us to continue delivering excellent service.
Wishing you continued success!
Kind regards,
The Bullwaves Team
Great experience with Sally
Great experience with Sally, quick and clear advice
16 November 2025
Unprompted review
Reply from BWPrime
Dear Ann,
Thank you for your thoughtful review!
We are delighted to hear that your experience with us has been positive.
Your feedback is invaluable and motivates us to continue delivering excellent service.
Wishing you continued success!
Kind regards,
The Bullwaves Team
Absolute scam
I traded respecting all of their rules published on the website, I requested the payout on October 8th and on November 3rd I received this response.
Furthermore, after 5 days of inactivity they closed my account claiming I violated the one-month inactivity rule, despite the fact that for 25 days I was unable to trade while waiting for the payout.
Hey Marco!
We are sorry to inform you that your payout request couldn't be fulfilled. Please note the reason below:
Dear Marco Brugali, Following an in-depth compliance review of your account 1206470, we regret to inform you that your payout request cannot be approved. Our analysis identified a persistent one-side trading pattern, with approximately 80 % of all trades executed as buy positions, primarily on a single instrument (NDXUSD). Such exposure constitutes directional betting and fails to reflect balanced, discretionary trading expected in a funded-account environment. Furthermore, your trading activity exhibits signs of mirrored or cross-broker hedging, including: Identical trade sizing and execution structure across sessions. Systematic use of Stop Loss and Take Profit on nearly all positions. Repetitive directional clusters consistent with external-account synchronization. These patterns indicate an automated or externally mirrored approach, which is non-replicable in real market conditions. Liquidity providers would not permit such execution flow, as it generates asymmetric exposure and is typically degraded by slippage and price-feed discrepancies. While numerical consistency thresholds were not breached, the overall trading method is incompatible with the professional replication standards applied by Bullwaves Prime. Your payout request is therefore rejected for this cycle. You may continue trading under the same account provided that future activity aligns with discretionary, risk-managed behavior consistent with genuine market execution. Kind regards, Compliance Department Bullwaves Prime
3 November 2025
Unprompted review
Have had nothing but good experiences…
Have had nothing but good experiences with bullwaves so far. Eric from support makes it super easy to get anything done and gets it done fast hes great.
5/5 Would recommend
15 November 2025
Unprompted review
Reply from BWPrime
Dear Whubb,
Thank you for your thoughtful review!
We are delighted to hear that your experience with us has been positive.
Your feedback is invaluable and motivates us to continue delivering excellent service.
Wishing you continued success!
Kind regards,
The Bullwaves Team
Peter was quick to help me sort my…
Peter was quick to help me sort my password out in the tech department!
Thanks Peter
13 November 2025
Unprompted review
Reply from BWPrime
Dear Jamie,
We’re so grateful for your kind feedback! Knowing that you’ve had a great experience with us truly motivates our team. We remain committed to excellence and appreciate your ongoing trust as we move forward. Don’t hesitate to reach out if there’s ever anything we can do for you.
Best regards,
The Bullwaves Team
Reply from BWPrime
Dear Jacques,
We’re so grateful for your kind feedback! Knowing that you’ve had a great experience with us truly motivates our team. We remain committed to excellence and appreciate your ongoing trust as we move forward. Don’t hesitate to reach out if there’s ever anything we can do for you.
Best regards,
The Bullwaves Team
Withdrawal
Thanks to Bullwaves. I was assisted by Pearl. She is so good. I am born before technology so she was so patient with me. Calculations confused me but she took her time and explained step by step making sure I understand
11 November 2025
Unprompted review
Reply from BWPrime
Dear Salaelo,
We’re so grateful for your kind feedback! Knowing that you’ve had a great experience with us truly motivates our team. We remain committed to excellence and appreciate your ongoing trust as we move forward. Don’t hesitate to reach out if there’s ever anything we can do for you.
Best regards,
The Bullwaves Team
Great trading experience so far with…
Great trading experience so far with them,
And they’ve also got really nice support; Tawida assisted me with my questions and explained well and in very respectful manner.
9 November 2025
Unprompted review
Reply from BWPrime
Dear Usman,
Thank you for your kind words and support! We’re pleased to hear that your experience has been positive. Your confidence in us inspires our continued commitment to providing outstanding service. We’re always just a message away if you need assistance.
Warmest regards,
The Bullwaves Team
Follow-Up: Delayed Communication and Account Closure
This is a follow-up to my previous review regarding a trade execution issue with BullWaves in late October 2025.
After a long delay and multiple follow-ups through their support channels, I eventually received the remaining balance from my trading account. This was not a refund for the loss caused by the trade execution error, but rather the withdrawal of my own remaining funds.
While I appreciate that the transaction was eventually completed, the lack of transparency, slow response, and absence of accountability throughout the process left a very poor impression.
I hope BullWaves will take this feedback seriously and work to improve both their client communication and the handling of technical incidents in the future.
6 November 2025
Unprompted review
Tawida
Tawida, helped me with a login issue for my trading account, excellent help.
6 November 2025
Unprompted review
Reply from BWPrime
Dear Paul,
Thank you for your kind words and support! We’re pleased to hear that your experience has been positive. Your confidence in us inspires our continued commitment to providing outstanding service. We’re always just a message away if you need assistance.
Warmest regards,
The Bullwaves Team
My withdrawal was successfully…
My withdrawal was successfully sent.Thank you pearl for being patient with me and helping me trace my withdrawal.
3 November 2025
Unprompted review
Reply from BWPrime
Dear Ella,
Thank you for your positive feedback! We are delighted to hear that your experience with us has been positive. We strive to maintain the highest standards and appreciate your confidence in us as we continue to grow and lead in the industry. If you ever need assistance, we’re always here to help!
Kind regards,
The Bullwaves Team
Tawida and Tamara both very helpful…
Tawida and Tamara both very helpful long may it continue
31 October 2025
Unprompted review
Reply from BWPrime
Dear James,
Thank you for your positive feedback! We are delighted to hear that your experience with us has been positive. We strive to maintain the highest standards and appreciate your confidence in us as we continue to grow and lead in the industry. If you ever need assistance, we’re always here to help!
Kind regards,
The Bullwaves Team
The consumer service was very friendly…
The costumer service was very friendly and fast in helping me with my deposit. Thanks Tawida!
28 October 2025
Unprompted review
Reply from BWPrime
Dear Djinta,
Thank you for your positive feedback! We are delighted to hear that your experience with us has been positive. We strive to maintain the highest standards and appreciate your confidence in us as we continue to grow and lead in the industry. If you ever need assistance, we’re always here to help!
Kind regards,
The Bullwaves Team
Very fast support.
I haven’t been a customer for a long time, but when I needed support I got very fast replies from Natalija, who helped me with what I needed.
Great.
27 October 2025
Unprompted review
Reply from BWPrime
Dear Rolf,
Thank you for your positive feedback! We are delighted to hear that your experience with us has been positive. We strive to maintain the highest standards and appreciate your confidence in us as we continue to grow and lead in the industry. If you ever need assistance, we’re always here to help!
Kind regards,
The Bullwaves Team
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