Banner for PrimeLicense

PrimeLicense Reviews 1,420

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value and affordability of the products, often highlighting the significant savings compared to direct purchases or subscription models. The user experience is frequently described as simple, efficient, and easy, with many appreciating the straightforward download and installation processes. Reviewers also commend the exceptional customer service, noting quick, helpful, and responsive support that resolves issues swiftly. However, some customers experienced initial issues with faulty or invalid license keys, and a few reported that the software they received was not fully functional or was uninstalled by the original vendor after a short period. There were also isolated instances where customers did not receive their purchased software.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are pleased with their purchases,... See more

User experience

Consumers find the user experience to be positive. Many reviewers report that the software works perfectly,... See more

Service

People report positive experiences with service. Customers consistently praise the quick, responsive, and... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value offered. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness, quick responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought Adobe Creative Cloud redemption codes from here to last a few months. They arrived within 12hrs which is good, as the site does mention up to 24hrs to receive the codes. It was cheaper than... See more

Company replied

Rated 5 out of 5 stars

I've made 2 purchases from PrimeLicense, one via a 3rd party and one directly. PrimeLicense was very helpful with my 3rd party purchase when I inadvertently had to reset my new computer back to it's f... See more

Rated 5 out of 5 stars

I did not know that license re-selling was a real thing. I was sceptical that I could really get Office 2024 for $54, but looking at all the reviews I decided to take a chance. All I can say is that i... See more

Rated 5 out of 5 stars

I always pick up a yearly subscription to Adobe CC in the Jan sales and was having big issues getting through my usual source (Amazon). I came across PrimeLicense and must admit that I was a little sc... See more

Company replied


Company details

  1. Software Vendor
  2. Computer Software Shop
  3. E-commerce service
  4. Software company

Written by the company

PrimeLicense è una piattaforma che offre i migliori servizi e prodotti per software in campo digitale! Possiamo vantare collaborazioni e prodotti autentici come partner verificati di Microsoft e Adobe, offrendoti solo il meglio al miglior prezzo sul mercato! Ti seguiamo per ogni tua esigenza, che sia prima dell’acquisto, durante l'acquisto o ad acquisto finalizzato fornendo tutta la sicurezza e la qualità che stai cercando. Siamo orgogliosi di poter vantare il miglior team composto da esperti nel settore da ormai 7 anni. Abbiamo a cuore il tuo interesse e la tua fiducia, ed è per questo che cerchiamo sempre di fornirti prodotti di alta qualità e garantiti, un servizio d'informazione sui prodotti veloce e competente, ed un servizio tecnico esperto, che utilizza applicazioni, per le connessioni da remoto, sicure e gratuite. Acquista licenze originali di Windows, Office, Antivirus, VPN, Corel, Autodesk al miglior prezzo. Ottieni la chiave digitale subito con supporto tecnico gratuito Scopri le nostre soluzioni e ti auguriamo il meglio per un'esperienza d'acquisto completa su www.primelicense.com PrimeLicense is a platform that offers the best software services and products in the digital field! We can boast partnerships and authentic products as verified partners of Microsoft and Adobe, offering you only the best at the best price in the market! We follow up with you for your every need, whether it is before purchase, during purchase or after purchase is finalized providing all the security and quality you are looking for. We are proud to boast the best team consisting of experts in the field for 7 years now. We have your best interest and trust at heart, which is why we always try to provide you with high quality and guaranteed products, fast and knowledgeable product information service, and expert technical service using applications, for remote connections, secure and free of charge. Get great deals on original licenses for Office, Windows, Server, VPN, Antivirus, Architecture & 3D modeling software. Free support. Microsoft Certified Partner. Check out our solutions and we wish you the best for a complete shopping experience at www.primelicense.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All perfect!

Everything was fine and the customer support was very good.

9 January 2026
PrimeLicense logo

Reply from PrimeLicense

Thank you very much for your kind review!
We’re glad to hear that everything went perfectly and that our customer support met your expectations.
If you need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

Really impressed with how professional…

Really impressed with how professional and responsive the team at PrimeLicense was throughout the entire process. Communication was clear, timely, and super helpful, and they made everything feel straightforward and secure. It’s rare to find this level of customer care these days. Definitely recommend working with them if you’re looking for a trustworthy and supportive experience.

11 January 2026
Unprompted review
PrimeLicense logo

Reply from PrimeLicense

Thank you so much for your wonderful feedback!
We’re truly happy to hear that you appreciated our professionalism, responsiveness, and clear communication throughout the process. Providing a straightforward, secure, and supportive experience is exactly what we strive for.
Your recommendation means a lot to us — we’re always here if you need anything in the future!

Rated 5 out of 5 stars

I always pick up a yearly subscription…

I always pick up a yearly subscription to Adobe CC in the Jan sales and was having big issues getting through my usual source (Amazon). I came across PrimeLicense and must admit that I was a little sceptical at first of the price - it is a superb deal for the yearly license. I did some looking online and read their Trustpilot reviews and felt far more reassured. I then spoke to their team on Whatsapp and was super happy with how they were answering my questions. All in all if you are wanting to renew your Adobe CC your not find a better place to shop than with these guys. So happy I found them!

12 January 2026
Unprompted review
PrimeLicense logo

Reply from PrimeLicense

Thank you for sharing such a detailed and thoughtful review!
We completely understand the initial skepticism, especially when it comes to software subscriptions, so we’re really glad our Trustpilot reviews and our WhatsApp support helped reassure you. It’s great to hear that our team was able to answer all your questions and make the renewal process smooth and stress-free.
We truly appreciate your trust and are very happy you found us — we’ll be here whenever you need us again!

Rated 5 out of 5 stars

AutoCAD LT for Mac

Excellent service and customer service. Highly recommended.

9 January 2026
PrimeLicense logo

Reply from PrimeLicense

Thank you for your review!
We’re glad to hear that you were satisfied with both the service and our customer support. Your recommendation is greatly appreciated, and we’re always here if you need any assistance in the future!

Rated 5 out of 5 stars

The best in the business!

To be honest, I was a bit hesitant at first, but PrimeLicense proved they are truly trustworthy. Everything went smoothly, from the payment process to the product activation. Thank you for providing such a high level of service!

28 December 2025
PrimeLicense logo

Reply from PrimeLicense

Thank you so much for your amazing review!
We completely understand the initial hesitation, and we’re really glad we could earn your trust. It’s great to hear that everything went smoothly, from payment to activation. Providing a reliable and high-quality service is always our goal.
Thank you for choosing PrimeLicense — we’re here anytime you need us!

Rated 5 out of 5 stars

Ease of ordering and activating

Ease of ordering and activating

27 December 2025
PrimeLicense logo

Reply from PrimeLicense

Thank you for your feedback!
We’re glad to hear that the ordering and activation process was easy and smooth.
If you need any assistance in the future, we’re always happy to help!

Rated 5 out of 5 stars

all okay

Bought license Inventor 2026. Quick response, easy installation. Thanks.

22 December 2025
PrimeLicense logo

Reply from PrimeLicense

Thank you for your review!
We’re glad to hear that everything went smoothly, from the quick response to the easy installation of Inventor 2026.
Thanks for choosing us, and feel free to reach out anytime if you need assistance!

Rated 5 out of 5 stars

Satisfies with all aspects of the purchase

First of all I was very happy with their fast response when I needed customer service. That's major in my book. Second I was really happy that I was able to purchase Adobe Acrobat 2020 Pro which you don't have to pay for a membership and I only paid around $100 for it. You can't beat that. If you need to be able to manipulate PDFs or create PDFs, that's the program for you and at that price you can't even pass it up. Thank you very much for all your help and I look forward to doing more business with you in the future. Enjoy the holidays.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

The purchase went smooth, just like last year.
The price is right!
The download and installation was quick and easy.
The software is up and running without any problems.
I don't know what else I can say.
Great experience with PrimeLicense.
Thanks!

8 December 2025
Rated 5 out of 5 stars

Good prices and good service

The have very good prices, and supreme after sales service.
I'm in my second year of Adobe CC for two people with them. There were some issues with the 1 year license, but they were fast in dealing with them.
They have changed the way they do those licenses now, so it's a much cleaner process.

28 November 2025
Rated 1 out of 5 stars

licence brought from this site was a…

licence brought from this site was a fraudulent copy of Maya (student Licence sold as genuine licence)

25 November 2025
PrimeLicense logo

Reply from PrimeLicense

Greetings,

We would like to clarify that the nature of the license is clearly specified in the product description. The license was not sold as a commercial license, as stated in your message.

We kindly invite you to contact us directly at contact@primelicense.com
so that we may review the matter together and work toward a resolution. Our support channels, as indicated on our website, are always available to assist customers, and we believe that reaching out to support is the most effective way to address any concerns.

We remain at your disposal and look forward to hearing from you.

Rated 5 out of 5 stars

The prices are phenomenal

The prices are phenomenal. Setup was easy when reading the documentation. The only issue I had run into was the activation code not being sent at the same time as my receipt and office setup. Their customer service responded quickly once their office hours had resumed, and my issue ended up being resolved swiftly!

29 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look