It was convenient. Though it could have been better if I could have gotten clarity earlier on when I called the support team about whether non-medicare eligible patients were also allowed to book... See more
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Prime Medic provides expert medical advice and assistance for patients across Australia. We provide online Video Consultations,Prescriptions,Referrals and Medical Certificates.
28/11-13 Brookhollow Ave, 2153, Baulkham Hills, Australia
Replied to 96% of negative reviews
Typically replies within 24 hours
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The service, admin staff and dr were all very patient and compassionate and answered all my questions so promptly

Reply from Prime Medic
Excellent! Quick to respond. Very helpful and polite. Much more convenient than sitting around a Drs surgery just for a repeat prescription. Definitely going to use this service again.

Reply from Prime Medic
It was easy to use I’m very happy

Reply from Prime Medic
Quick and easy to book an appointment

Reply from Prime Medic
Quick and convenient service at the tip of your hand.

Reply from Prime Medic
At first, I wasn’t completely sure about using this website. I found myself in an emergency situation on a Sunday when everything was closed, and the quickest and easiest option was to arrange a phone call with a doctor.
Honestly, the whole process was much smoother than I expected. They send you SMS messages with all the details, and every step is explained very clearly. Within a couple of hours, the doctor called me, provided the prescription, and they even contacted the nearest pharmacy to me.
I’m genuinely very happy with the service and how efficiently everything was handled. It was a huge relief in a stressful situation.

Reply from Prime Medic
Very good doctor and support staff. Took the time to listen and investigate and provided exactly the medical attention I needed. Would recommend

Reply from Prime Medic
I guess I’m the odd one out here. I arranged to book a Locum as I had some pain and wasn’t sure if it’s due to a new medication I’m starting.. when I spoke with the doctor she basically ruled it out straight away said it was muscular skeleton and go to my GP. Didn’t really help me work out how to manage the pain or assist in any stretches or anything. Ended up having to Google some ways to relieve it. But the whole thing was over in two minutes the guy on the phone at the start as well read out the script so fast it was like he just wanted to get out out of there. It was the end of his shift. Overall what I use them again, probably if other places are not available and it was my only option.

Reply from Prime Medic
It was really fast and easy. The doctor was very knowledgeable and helpful and send my scripts via sms. The whole thing took less than 10 minutes

Reply from Prime Medic
Have only used prime medic a couple of times and both times have been very good, will be using prime medic again and would recommend them.

Reply from Prime Medic
Great to have this option available as I was unable to get an appointment with my regular doctor. Very easy to book online and prompt in dealing with my issue. Will definitely use these services in the future.

Reply from Prime Medic
Well, based on how my experience went with primemedic I have to give it a five star, first of all as soon as I signed into this company not even a minute had passed and I got a called and had a conversation with one of their members on how they could help me. They were able to understand my need and immediately offered me ways they could help. The doctor whom I had was very supportive and understanding despite having the conversation over the phone I could feel his passion and he was able to help me after listening to my need.

Reply from Prime Medic
Had money in my wallet in the app, the consult fee was charged with that, and additional same amount to my card.
Doctor didn’t call in scheduled time - called after hours missed calls

Reply from Prime Medic
Fabulous service constant updates of timing for my appointment and amazingly bulk billed I will refer friends and family for sure

Reply from Prime Medic
Got my referral (as can’t get into regular GP for 2weeks) it’s a very basic referral. No reason, no history, no medications.
If you just need a referral do it

Reply from Prime Medic
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