Prime Peptides Reviews 59

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its effective and high-quality products, often noting visible results and purity. The customer service is frequently highlighted as exceptional, with many people appreciating the quick responses and efficient resolution of any issues. Reviewers also commend the fast and reliable delivery service, as well as the professional and discreet packaging. However, some people were dissatisfied with the shipping experience, mentioning delays and issues with the chosen carrier. A few customers also expressed concerns about the quality of specific products, questioning their effectiveness. Additionally, some reviewers reported difficulties with customer service regarding order tracking and resolution of shipping problems.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the incredibly fast shipping, with... See more

Product

Consumers find product to be positive. Many reviewers praise the high quality and effectiveness of the... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers consistently report a smooth and easy... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality and purity... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsiveness and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered MOTS-C and Reta from this vendor and product arrived. Well packaged. Unfortunately, the lot#'s on the vials does not match any COA's published on their website. I contacted support for CO... See more

Company replied

Rated 5 out of 5 stars

Very effective products. Fairly priced. From my research, they are pharma grade. I was able to observe markedly visual results within 3 weeks of initial administration. I have placed 3 more orders t... See more

Company replied

Rated 5 out of 5 stars

Love their peptides but overall what impressed me more is their customer service. I had an issue with one of my vials and as soon as I emailed them they responded and sent me a new one. Overall im sat... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this company. Real legitimate products, easy to access calculator guides, and fast shipping. I’ve lost over 60 pounds using your peptides and I am forever grateful

Company replied

Rated 5 out of 5 stars

Service is impeccable. Fast shipping and responsive to messages. Been using the company for close to a year and absolutely zero problems. A bit more pricey than others but I feel it’s worth it to stay... See more

Company replied

Rated 5 out of 5 stars

Very happy with the quick response when I mistakenly made 2 separate orders and was fixed immediately. So far so good product is working as expected. Will order again.

Company replied

Rated 5 out of 5 stars

I genuinely appreciate how transparent and reliable this peptide company is- any issue I've encountered has been quickly resolved by their customer support. Shipping/processing time is fast and their... See more

Company replied

Rated 5 out of 5 stars

Shipping was not good. Been over two weeks. The ceo called me personally and we spoke about options. I appreciated that. Thanks for taking the time to care about your customers

Company replied

Rated 5 out of 5 stars

Fast delivery, great products, working very well so far, and amazing website that’s better than any other i’ve see

Company replied

Rated 5 out of 5 stars

The shipping was fast. Unfortunately, the discount code I had did not work. I have a lot of people I want to recommend but it is hard without the advantage of the code. I will definitely order again w... See more

Rated 5 out of 5 stars

I have ordered several times. My experience was good each time. The pay process was a little challenging at first. Now the process is good.

Company replied

Rated 5 out of 5 stars

Fast delivery and effective product. Thankyou for making things easy for me. Completely worth it.

Rated 5 out of 5 stars

Information clearly Marked and easy to order. Arrives in a very timely fashion

Company replied

Rated 5 out of 5 stars

Great products. Super fast delivery. I wouldn't shop any other place.

Company replied

Rated 5 out of 5 stars

Great company… customer service was amazing and the product was delivered within 2 days… couldn’t be happier!!

Company replied

Rated 1 out of 5 stars

We’ve been purchasing peptides with you for over 6 months. Recently you have changed your online checkout and payment systems. It has made it almost impossible to get a purchase to go through. Our... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Quick delivery and packaging as well as QR code for instructions.

Company replied

Rated 5 out of 5 stars

Prime Peptides is a great company to work with. Their customer service is top notch, shipping was fast, and the product is great. Their website is also very nice, easy to navigate, and checkout. I wil... See more

Rated 5 out of 5 stars

I am very happy with the companies product and service responds

Rated 5 out of 5 stars

Prime Petides takes time to produce quality in their products! Integrity is top notch!

Rated 5 out of 5 stars

What an outstanding company. When bulks aren't available we turn to Prime Peptides for everything else we test. Amazing purity, incredible shipping and customer service. They have been supplying us fo... See more

Rated 5 out of 5 stars

Quick and easy purchase. Product arrived professionally wrapped and protected from damage. Products work accordingly

Company replied

Rated 3 out of 5 stars

Most of my previous orders have been perfect quality products. On this occasion, I was a bit un-nerved to find that there was no vacuum present on reconstitution process. The BAC water had to be pus... See more

Company replied

Rated 4 out of 5 stars

I ordered on a Friday night I got my order on Wednesday via Fed x, I know they place it at my front door because i had a picture sent to me by email but it was so windy that my package was out in the... See more

Company replied

Rated 1 out of 5 stars

Have not received my order of bp157 been sending the emails. Cannot get a response. Please help. I've been a regular customer

Company replied

Rated 5 out of 5 stars

My order came very fast. I recently had surgery and decided to use Glow to support a faster recovery, since I know many athletes use it for that purpose. I was initially nervous that the injections wo... See more

Rated 4 out of 5 stars

I trust the reputation behind the brand and the consistent quality. However I would like to see Semax alone, not a blend. SS31, KPV and others that are not available for research.

Company replied

Rated 5 out of 5 stars

I have been ordering from Prime Peptides for many years and have consistently had a great experience. The products are high quality, customer service is responsive and quick to answer any questions, a... See more


Company details

  1. Biotechnology company
  2. Biochemical Supplier

Written by the company

Prime Peptides is a California-based research peptide company dedicated to producing high-quality research-grade peptides with exceptional purity and consistency. To ensure stringent quality control, each batch is third-party tested with all Certificates of Analysis (COAs) available on our testing page. We pride ourselves on our product quality, responsive customer service, and fast shipping. Explore our range and enhance your research today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Information clearly

Information clearly
Marked and easy to order. Arrives in a very timely fashion

15 January 2026
Prime Peptides logo

Reply from Prime Peptides

Hi Betty!
Thank you for your kind feedback! We’re glad the information was clear, the ordering process was easy, and that your order arrived quickly. We really appreciate you taking the time to share your experience!

Best,
Karissa
Prime Peptides

Rated 3 out of 5 stars

it says my order went through

it says my order went through, but it didn’t

15 January 2026
Prime Peptides logo

Reply from Prime Peptides

Hi Don,
Thanks for bringing this to our attention! We're so sorry for the confusion. If you run into a similar issue in the future, our support team is very responsive via email or phone and will happily help resolve any issues you encounter.

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Great service!!

Very responsive! Thank you!

14 January 2026
Prime Peptides logo

Reply from Prime Peptides

Hi Kristi,
Thank you so much! We’re glad we could be responsive and helpful. We really appreciate your feedback!

Best,
Karissa
Prime Peptides

Rated 1 out of 5 stars

New payment systems make it impossible to purchase.

We’ve been purchasing peptides with you for over 6 months. Recently you have changed your online checkout and payment systems. It has made it almost impossible to get a purchase to go through. Our credit card companies do not recognize the different company names you are using and other than our shipments still coming in Branded packaging it is a completely sketchy appearing operation now. Otherwise we’ve had good experiences without purchases. However, we will be switching to another company unless the purchasing system is made more simple again.

Thank you,

Brittany Kozak

3 December 2025
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Reply from Prime Peptides

Hi Brittany!
We're so sorry you had difficulty with checking out. A very small percentage of customers are running into similar issues with the payment processing. Our tech team has been working on a new website with an improved checkout and processing. That should be up and running next month. In the meantime, if you run into the same issues again, don't hesitate to reach out to our customer service team - they can help troubleshoot.

Best Regards,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Great products

Great products. Super fast delivery. I wouldn't shop any other place.

4 December 2025
Prime Peptides logo

Reply from Prime Peptides

Hi Thomas,
Thank you so much for your review and loyalty! We're happy to hear you like our products and fast delivery 💛

Rated 5 out of 5 stars

Great company… customer service was…

Great company… customer service was amazing and the product was delivered within 2 days… couldn’t be happier!!

4 December 2025
Prime Peptides logo

Reply from Prime Peptides

Hi John!
Thank you so much for your review! We're so glad you had a great experience with our customer service and delivery.
We appreciate your support 💛
Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

No complaints

No complaints. Everything great with this company down to the packaging.

4 December 2025
Prime Peptides logo

Reply from Prime Peptides

Hey Mike,
Thank you so much for your review! We're happy to hear you've had a great experience with us and with our packaging. Thanks for your support 💛

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Fast delivery - high quality

Fast delivery, great products, working very well so far, and amazing website that’s better than any other i’ve see

26 November 2025
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Reply from Prime Peptides

Hi Oliver,
Thank you so much for your great feedback! We're thrilled that your order arrived quickly and that our products are working well for your research. We've put a lot of effort into making our website reliable and user-friendly, so it's great to hear you enjoyed our website too.

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

10/10 recommend!

Fast shipping, great customer service, great products!

9 December 2025
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Reply from Prime Peptides

Hi Meredith!
Thank you for your kind review! We’re happy to hear you’re pleased with our fast shipping, customer service, and products. We truly appreciate your support and are always here if there’s anything you need.

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Easy website

Easy website. excellent shipping.

1 December 2025
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Reply from Prime Peptides

Hi Harold!
Thank you so much for your feedback! We’re glad you found the website easy to use and the shipping excellent. We appreciate your support.

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Easy process and super quick delivery!

Easy process and super quick delivery!

1 December 2025
Prime Peptides logo

Reply from Prime Peptides

Hi Kathleen,
Thank you so much for your review! We’re happy to hear the ordering process was easy and that your delivery arrived so quickly. We truly appreciate your support and are always here if you need anything 💛

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars
Prime Peptides logo

Reply from Prime Peptides

Hi Krista,
Thank you so much for your review! We’re glad to hear your orders consistently arrive quickly. Fast, reliable shipping is something we take pride in. We appreciate your support 💛

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Trustworthy + quality!

I genuinely appreciate how transparent and reliable this peptide company is- any issue I've encountered has been quickly resolved by their customer support. Shipping/processing time is fast and their packaging is discrete and professional as well. Thanks for making my research journey easy Prime! :)

19 November 2025
Unprompted review
Prime Peptides logo

Reply from Prime Peptides

Hi Emily,
Thank you so much for your kind review! We’re grateful for your trust and glad to hear that our transparency, reliability, and customer support have made your research easy 💛

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Navigating the website to order is very…

Navigating the website to order is very easy.

1 December 2025
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Reply from Prime Peptides

Hi Michelle,
Thank you for sharing your experience! We’re happy to hear that navigating the website and placing your order was quick and easy. If there’s ever anything we can improve or assist with, we’re always here to help.

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.
Great service.
Knowledgeable

30 November 2025
Prime Peptides logo

Reply from Prime Peptides

Hi Jacqueline,
Thank you so much for your feedback! We’re glad to hear you found our delivery fast, our service great, and our team knowledgeable. We always strive to provide the best experience possible!

Best,
Karissa
Prime Peptides

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and excellent packaging.

2 December 2025
Prime Peptides logo

Reply from Prime Peptides

Hi Rebecca,
Thank you so much for your review! We’re happy to hear that you had a great experience with our customer service and packaging. If there’s ever anything more we can do for you, we’re always here to help!

Best,
Karissa
Prime Peptides

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