Prime Solutions NZ Reviews 

101
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Awesome service. Fast turnaround: same day. Same hour actually! Smart processing: saw multiple orders made on the same day and they combined them into one shipment. Complete: nothing missing,... See more

Rated 4 out of 5 stars

Hi every thing was good apart from taking 3 days after product arrived for a tax invoice.I rang twice to get one and didnt get one until your survey came out and mentioned it.When i rang the woman on... See more

Rated 5 out of 5 stars

Great communication. Happy to be flexible to my needs. Professional (had my order packaged up and ready to go before I had managed to finalise payment). These people go above and beyond. I will happi... See more

Rated 5 out of 5 stars

A quick online search one evening came up with a beefy-looking ratchet tie-down at a good price. It could be picked up within two hours of ordering. I arrived the following day to collect it; the ord... See more

Company details

  1. Packaging Supply Shop
  2. Industrial equipment supplier

Written by the company

Our mission at Prime Solutions is to bring you the latest packaging products, Shrink Wrap Supplies, Temporary Surface Solution Products, Health and Safety Products, Warehouse Pallet Racks & Shelves etc. while highlighting their features in order to help turn your products around and look amazing. For that matter, we insinuate the latest technology to find innovative packaging solutions to ensure that you get the best value for your resources. Packaging products that you will appreciate and value highly. Prime Solutions has become a leading manufacturer and distributor of industrial supplies & packaging products as we bring to you only the best material available in the market.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

101 reviews

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4.7

All reviews

(101)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Hi every thing was good apart from…

Hi every thing was good apart from taking 3 days after product arrived for a tax invoice.I rang twice to get one and didnt get one until your survey came out and mentioned it.When i rang the woman on the phone said i would get it that day but never did and same thing the next day.Our system requires the tax invoice within a couple of days of purchase other wise the admin people start asking where it is.Other wise every thing else was good.

18 March 2026
Rated 4 out of 5 stars

Great product, excellent service

Love the net. It's perfect for my projects (a safety net for a young grandchild on a top bunk, and safe barrier on a tree house.
BUT! The wrapping on the non-fragile, non-permeable item was ridiculous. Plastic FRAGILE tape all over screeds of plastic wrap. It took me several minutes with a box cutter to open the box. Then I had to dispose of all the debris. Crazy.

10 November 2024
Rated 4 out of 5 stars

Item is as described and good quality

Item is as described and good quality. Would have given 5 star except they did not communicate straight away that it was out of stock and would take a week longer to ship. Otherwise, good communication when I did ask them for a GST invoice.

22 September 2024

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