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Prime Tech Support Reviews 3

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TrustScore 4 out of 5

3.8

Computer repair service
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Company details

  1. Computer repair service
  2. Computer consultant
  3. Computer service
  4. Computer Shop
  5. Second-hand Computer Shop

Written by the company

Prime Tech Support is a passionate and enthusiastic team of tech support specialists, dedicated to delivering exceptional customer service. We understand the importance of satisfying our customers and helping them solve their technology problems. We are proud of the team we have created and the one that keeps bringing complete solutions to our individual and business companies. Mission We empower individuals and businesses by getting rid of technology constraints so they can focus on what matters to them. Vision Our Vision is to be a leading technology service provider in South Florida where customers find the best technical solutions and endeavor to offer them an environmental-friendly approach at affordable prices. Our Core Values We believe that our employees are the key to everything we do. Our company’s values reflect our guiding principles and help us bring a unified team together. Our core values are the foundation that enables us to deliver our friendly, honest, and caring IT Support services consistently across all of our clients. - Honesty - Innovation - Accountability - Teamwork

Contact info

3.8

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
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1-star

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Rated 4 out of 5 stars

The most reliable tech support

Yes, they can improve some aspects of their business, but still, it is one of the most reliable tech-support services. Actually, there are not a lot of companies similar to this one in this region, and that’s why I appreciate their services.
Nowadays, everyone needs tech support. It is great that there is an option to call them and see if somthing can be done without the need of visiting their store.

11 January 2024
Unprompted review
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Reply from Prime Tech Support

Good afternoon Roy! Thank you for your positive review and for highlighting our reliability. We’re glad to hear that you appreciate our services and the convenience of our remote support options.

We acknowledge that there are areas we can improve, and your feedback is invaluable in helping us enhance our services. We’re committed to making those improvements to serve you even better in the future.

Thank you for choosing us for your tech support needs. We look forward to continuing to provide you with reliable and convenient service.

PRIME Tech Support

Rated 5 out of 5 stars

Great communication

Great communication and updates

3 May 2023
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Reply from Prime Tech Support

Dear Peter, Thank you so much for your 5-star review! We greatly appreciate your feedback and are thrilled to hear that you found our communication and updates to be great. At Prime Tech Support, we are committed to providing a high-quality service to our valued customers like you. We strive to maintain excellent communication throughout the process and keep you informed every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Rated 5 out of 5 stars

MacBook Pro back to life after liquid spill

I was working with my MacBook Pro 2020 when my coffee was all over my computer. I turned off and clean it but it is was not responding when I powered on. Then I search online and I found Prime Tech Support and they fixed my computer and it is back to normal. They cleaned my MacBook Pro and changed the keyboard and now I have my computer back and running perfect.
Thank you Prime Tech, I highly recommend the professionals at Prime Tech Support.

21 February 2023
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Reply from Prime Tech Support

Dear, Claudia. Thank you so much for taking the time to share your positive experience with Prime Tech Support. We are thrilled to hear that we were able to fix your MacBook Pro. We are committed to providing the highest level of service to our customers, and we are delighted to know that we were able to meet your expectations. We appreciate your trust in us, and we look forward to serving you and your family and friends in the future. Have a Prime Day!

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