Prime Tenancy Cleaning Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cleaning Service
  2. Carpet cleaning service
  3. Curtain and upholstery cleaning service
  4. Window cleaning service

Written by the company

Prime Tenancy Cleaning is a specialist end of tenancy cleaning company serving all 32 London boroughs. We work to the AIIC inventory checkout standard, the same checklist your letting agent uses, so every clean is built to pass a formal inspection, not just look tidy. Every job comes with a written 7-day re-clean guarantee. If your landlord or agent flags anything after the clean, we return at no extra cost. Our team is fully employed, DBS-checked and covered by £5M public liability insurance on every visit. If we helped you recover your deposit or get your property ready for re-letting, we'd really appreciate you sharing your experience. Your review helps other London tenants and landlords find a cleaning company they can trust.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service from Start to Finish

Outstanding service from Prime Tenancy Cleaning. From the initial booking to the final inspection, everything was handled professionally and efficiently. The cleaning team arrived on time, worked diligently, and paid exceptional attention to detail throughout the property.

The results exceeded my expectations—every room was spotless, fresh, and presented to a very high standard. Their professionalism, reliability, and commitment to quality made the entire process stress-free. I was particularly impressed by their thorough approach and excellent customer service.

I would confidently recommend Prime Tenancy Cleaning to anyone looking for a trustworthy and high-quality end-of-tenancy cleaning company. Excellent value for money and truly outstanding results.

10 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look