Primos Coffee Solutions Ltd. Reviews 37

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Extremely tasty coffee that all our customers at Mellor & Black Enchanted Tea Gardens in St Helens really enjoy. When we signed up Primos serviced our machine and trained our staff on how to produce t... See more

Company replied

Rated 5 out of 5 stars

Really impressed by Primos, great service, great prices and a great attitude. I just wish I would have found you sooner

Company replied

Rated 5 out of 5 stars

Excellent service from the Primos team. They keep our coffee machine in top condition and perform the safety check each year. Great coffee too, we really love the coffee they supply. Would happily re... See more

Company replied

Rated 5 out of 5 stars

We've just started working with Primos and they have been a breath of fresh air from the get go. Clear communication and very knowledgable, and when we had an issue with a hopper they came out to so... See more

Company replied

Company details

  1. Coffee machine supplier

Written by the company

We specialise in selling premium coffee products and offering commercial coffee machine rentals & sales. Our mission is to provide our customers with quality coffee services quickly in a clean and pleasant environment. To be a reference company, acknowledged as the best option by customers


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Helder is a very helpful and friendly…

Helder is a very helpful and friendly man. Not only the boss of the company but also does the maintenance and service of the machines. Easy to work with and a pleasure to do business with. You won't find a fairer and more helpful company.

12 April 2024
Primos Coffee Solutions Ltd. logo

Reply from Primos Coffee Solutions Ltd.

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Helder. At Primos Coffee Solutions, we pride ourselves on being approachable and helpful, and it's wonderful to know that this was reflected in your interactions with us. We look forward to continuing to serve you with the same level of enthusiasm and commitment. Thanks again for choosing us and for taking the time to leave a review!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Rescued me within the day when our coffee machine went down during a busy half term at our playcentre. Thank you so much 😀

2 April 2024
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Reply from Primos Coffee Solutions Ltd.

Thank you for the wonderful review! We're delighted we could help during such a busy time at your playcentre. It's our priority to ensure minimal disruption for our clients, especially during peak periods. We appreciate you taking the time to share your experience and look forward to being there whenever you need us. Thanks again for choosing us! 😊

Rated 5 out of 5 stars

Fantastic service!

Fantastic and prompt service from skilled and knowledgable experts. Really friendly, trustworthy & reliable. Highly recommend 👍

25 March 2024
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Reply from Primos Coffee Solutions Ltd.

Thank you so much, Paul B, for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience with our service. Our team always strives to provide knowledgeable, friendly, and reliable support, and it's great to know we hit the mark for you. Your recommendation means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Extremely tasty coffee

Extremely tasty coffee that all our customers at Mellor & Black Enchanted Tea Gardens in St Helens really enjoy. When we signed up Primos serviced our machine and trained our staff on how to produce the best coffee from the machine. Excellent service all round I cannot recommend them enough

23 October 2023
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Reply from Primos Coffee Solutions Ltd.

Thank you very much for taking the time to share your positive experience with Primos Coffee Solutions. We are delighted to hear that our coffee has been a hit with your customers and that our services, including machine servicing and staff training, have met your expectations.

Your recommendation means a lot to us, and we appreciate your trust in our brand. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure that your coffee experience continues to be excellent.

Rated 5 out of 5 stars
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Reply from Primos Coffee Solutions Ltd.

Thank you for your positive review on Trust Pilot. We're glad to hear you had a good experience with us. Looking forward to serving you again, Mass☕🙏🏽.

Be Well & Do Well!

Rated 5 out of 5 stars

Fantastic service!

Can't recommend Primos enough, excellent customer service, fast response time and nothing is to much trouble.
Highly recommend.

14 October 2023
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Reply from Primos Coffee Solutions Ltd.

Thank you for your kind review! We're delighted you had a great experience with Primos. Your feedback means a lot, and we're here to help anytime.

Be Well & Do Well!

Rated 5 out of 5 stars

Very helpful and keen to do the work…

Very helpful and keen to do the work part required so they took care of ordering, fitted promptly

nice guys.

2 September 2023
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Reply from Primos Coffee Solutions Ltd.

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us.

Our team always strives to provide prompt and efficient service. We appreciate your trust in Primos Coffee Solutions and look forward to serving you again in the future. Cheers to many more cups of great coffee!

Be Well & Do Well!

Rated 5 out of 5 stars

Excellent product

Excellent product. Very Helpful advisor, Easy transaction, very tasty whitener and competitive price. I shall be ordering again.

8 August 2023
Rated 5 out of 5 stars

Excellence

Excellence, very happy with their work and how understanding they are and professionalism

16 May 2022
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Reply from Primos Coffee Solutions Ltd.

Thank you so much for your review, Cafe Sanjuan! I am so glad to hear that everything is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.

Rated 5 out of 5 stars
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Reply from Primos Coffee Solutions Ltd.

Thank you so much, Meu Portugal! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day.

Rated 5 out of 5 stars

Excellent engineer

Excellent engineer got the job done very quickly

20 November 2021
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Reply from Primos Coffee Solutions Ltd.

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Amazing service

Amazing service, friendly and helpful and made my experience a happy one 😊👌 would definitely recommend and will definitely be using again and be promoting these products

Thanks you again

Steve

18 November 2021
Unprompted review
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Reply from Primos Coffee Solutions Ltd.

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Rated 5 out of 5 stars

Quality Coffee Machines, quality service

Bought new machine for my businesses.
Best automatic coffee machine I ever had

27 October 2021
Unprompted review
Primos Coffee Solutions Ltd. logo

Reply from Primos Coffee Solutions Ltd.

We are so grateful for your review. Thanks for sharing your rating with us and the community.

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