Good company - Order fulfilled
Although taking 22 days to receive my order, even with expedited shipping, I want to confirm that the company is legit - my order was fulfilled. I was nervous too especially upon reading some negative reviews and then realizing the phone number on the website is indeed not valid.
I used the website contact form for communication making sure to provide my order number. There were no direct replies but upon 1st inquiry they immediately created a USPS tracking number. It's true it's used as sort of a 'place-holder' (no package received by USPS yet). I inquired with Prince Herb a second time, via the contact form and again providing my order number. They immediately updated the order status for the USPS tracking number with a new message - something to the effect that the package would be shipped as soon as it was available. That's when I was pretty confident the package would be delivered.
I'd order from them again but could only give 4 stars for this order because the lack of direct communication - not knowing the estimated delivery time - was a bit nerve-racking.








