Printerr UK Reviews 55

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 7 T-shirts and 2 jumpers, was told would only take a week at the most but never arrived. Tried calling and messaging but no answer until I used someone else’s phone then got immediate answer.... See more

Rated 5 out of 5 stars

My family suddenly lost our son, brother, father, uncle to this dreadful virus. we wanted to commemorate his passing and represent him as a fan at his nine night by having T-shirt’s printed, but we... See more

Rated 5 out of 5 stars

Words can’t express how grateful I am to these guys at Printerr UK, absolutely amazing service from beginning with the order to the after sale care. I can’t believe how great the price was and the qua... See more

Company replied

Rated 5 out of 5 stars

Just the best experience ever. A strange thing to say about panic-ordering 4 personalised T-shirt's to surprise a friend, but Jacquie made everything so easy. I put my 'need immediately' request on... See more

Company details

  1. Printing shop
  2. Clothing wholesaler
  3. Digital printing service
  4. Prints and signs store

Written by the company

London based Printing services provider


Contact info

3.9

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic. Everyone was very nice and t-shirts were great quality.

16 September 2022
Unprompted review
Rated 1 out of 5 stars

Don’t use them

Ordered 7 T-shirts and 2 jumpers, was told would only take a week at the most but never arrived. Tried calling and messaging but no answer until I used someone else’s phone then got immediate answer. Business cards took even longer and are not what I expected. If I could use no stars I would. Still waiting for 3 replacement T-shirts but get same excuse that there waiting from supplier. (Get a new one) don’t think I will even get them after his review.

18 November 2022
Unprompted review
Rated 1 out of 5 stars

Zero quality and customer service - rip off

Zero customer service, terrible quality products.
As soon as they received payment, they gone silent. I was told my order will be delivered in 3-4 days but it took almost 1 month with a few items missing and still not cleared since the 16th of May.
The items received are poor quality and not as promised, the print fades after the first wash I've had many complaints about quality.
The embroidery servicr is terrible.
I wanted to talk to them about it, but they're ignoring my calls and not returning my emails.
I would recommend to stay away from these clowns.
They are wasting my time and money and they will waste your time too along with your money.

21 September 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service, printed all my tees at the last minute, obviously rushed it because the poor excuse for DTG printing is barely visible, and they used a different colour. Also got sizing wrong, then refused to answer any calls or respond to emails after they delivered the product. Promised images beforehand but never received it, so would absolutely not recommend.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Just the best experience ever

Just the best experience ever. A strange thing to say about panic-ordering 4 personalised T-shirt's to surprise a friend, but Jacquie made everything so easy. I put my 'need immediately' request on a larger site and within minutes she had called me to see if she could help. She sent a mock-up of the design for me to approve, and then went above and beyond to ensure I could get them in time. And all of this even though I was just ordering 4 shirts! And they were less expensive than on other 24 hour sites.

And the shirts themselves are fantastic! Definitely good quality, with a great feel and a wonderful design. Couldn't be happier.

18 May 2022
Rated 5 out of 5 stars

Printerr Legendary

I have used Printerr many times for services both last minute and scheduled. The quality is great and the service to match alway meeting time constraints thankyou printerr

17 May 2022
Unprompted review
Rated 1 out of 5 stars

disappointed to say the least!

disappointed to say the least!
I have had a terrible experience with this company when it comes to communication and delivery. Multiple times in the past I have written multiple messages practically begging for a response and never received one until much later. there was always an excuse as to why they delivered it late and I was told at multiple locations that they would come and drop off my products and wouldn't show up that day. there was a time when they showed up unannounced at 3 am in the morning. I have expressed on multiple locations how as the time goes by the ink was decreasing and the white would come looking faded and almost grey but always received excuses instead. Even though they will get the job done I am disappointed in how they promote their fast delivery even though it took them over a month to hand over my packages. on multiple occasions, they claimed they had shipped it out although they ended up bringing it to me in hand a month later meaning they hadn't shipped it out. There are always excuses for their actions and I hadn't left their services because I was promised time after time it was coming in a couple of days and I ended up losing multiple orders and had to refind multiple orders because of the LACK of communication and bad service. I had asked on multiple occasions for them to send me a picture of the product before shipping it out in case there was a mistake with the product although they would always ship it without even telling me and it would never be all the products they would only ship half and claim the other half will come soon even though it never did. Overall I am disappointed with the communication skills and how I was left in the dark multiple times and their delivery time as well.

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Great business

Great business. I needed hoodies and t-shirts for an event last minute and they saved me. Amazing quality and fast turn around! Can’t wait to order more.

2 May 2022
Unprompted review
Rated 5 out of 5 stars

Tip top!

Excellent customer service, quality printing / embroidery and at a great price! All delivered ahead of my tight deadline. Thank you very much!

30 April 2022
Rated 5 out of 5 stars

Love Love Love

I had a really good experience with them and would 100% recommend. Fast delivery and the prints were amazing

30 April 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service, very nice people

I had some memorial tops that needed doing and I was made a priority. The communication was great, and it took 1 day for me to get my TShirts. The quality of their printing is so good and I’m so so happy with the TShirts.
100% recommend
Positive, happy and helpful, professional people. I would definitely use their services again!
Xxx

30 April 2022
Rated 4 out of 5 stars

Clothing Design Print

Good quality print, nicely packaged, good reply time for any enquiries and overall good company to get designs printed. Did come a little late but it was due to Royal Mail but definitely going to use again.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Super speedy service, great quality products not just the print quality but also the garments.
Very competitive price and friendly team

19 April 2022
Unprompted review
Rated 5 out of 5 stars

I ordered 23 t-shirts for my child's…

I ordered 23 t-shirts for my child's school dance competition. The service was very good. They understood what I required and supplied good quality printed t-shirts very quickly with my design printed on them and the kids loved them. Very happy! Well done!

21 March 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look