printerspareparts.co.uk Reviews 

428
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the company for providing hard-to-find and genuine spare parts. These products effectively resolve printer issues, with many reviewers noting they worked perfectly upon installation. People consistently praise the excellent service, including prompt responses, helpful assistance, and efficient order processing. Reviewers also highlight fast delivery times and well-packaged items, ensuring parts arrive safely and quickly. However, some customers also noted occasional delays in shipping or receiving their orders, with a few experiencing parcels being misrouted during transit.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting that parts are genuine, in new condition,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast delivery... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process smooth and easy, often... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Quality

Users describe positive interactions with quality, often noting that parts arrived in good condition, were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was no... See more


Company details

  1. #12 of 17 best companies in Printer store
  2. #3 of 3 best companies in Printer repair service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

428 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(428)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome, thanks for sourcing a hard to find replacement that's brand new, well done guys!

6 May 2026
Rated 1 out of 5 stars

No support, defective spare part

I bought a power supply, due to a defect printer from canon.
After receiving this power supply, I couldn't mesure any voltage on the spare part.
I contacted the support but haven't received a technical answer as requested. So I wanted to send it back. Afterwards, there was no response anymore from this company.
Now I have lost nearly 100€ to this "great" company.
Thank's for nothing.

30 April 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Linus,

Are you sure the part was ordered from our company? Unfortunately, we cannot see any order reference linked to your review, and after checking our records, we are unable to find any email correspondence from you.

Please send us your order number or contact details so we can investigate this further and assist you properly.

Kind regards,
Kim

Rated 5 out of 5 stars

Very good to deal with

Very good to deal with. I made an enquiry before buying to make sure I was getting the right part and they were most helpful and quick to respond. My order was quickly dispatched but there was a small issue it when it arrived but that was swiftly and professionally resolved.

11 March 2026
Rated 1 out of 5 stars

They have mostly nothing on stock

They have mostly nothing on stock, just a pretend shop.
Ordered some parts, for a week nothing happened, the I popped the question regarding my order and I was told I need to wait for almost a month to get the part.
I was also quickly dismissed by being told says on the website that you need to wait at least 14-21 days.
When challenged with the actual website and screenshots, they cancelled my order.
Beware of scammers.

18 March 2026
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

We’re sorry your experience didn’t meet expectations. Delivery times of 14–21 days for some parts are clearly stated on our website, as they are sourced from suppliers.

We have thousands of products in stock and have served customers for over 30 years, with most Trustpilot reviews reflecting positive experiences.

Your order was cancelled and fully refunded when the waiting time did not meet your needs. We take “scammers” accusations seriously—this is a legitimate, long-established business committed to fair, transparent service.

Rated 5 out of 5 stars

Great!

Great - sourced the parts I needed for my printer and sent well packaged. Printer repaired for a fraction of the price of replacing the whole printer and wasted consumables.

4 March 2026

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