Printerval Reviews 225

Item ordered, eventually got a message that it was delivered. It wasn’t. They refused to reply to any contact. Obviously a scam. Do not use.

Ordered hoodie 14/11 despite numerous emails still not received it. When using tracking one entry said it was delivered the next one said they’d tried to deliver it, I checked my cameras no attempt had been made to deliver on the times they stated. Advised them on this and still no response. This is fraud. Do no use this site.

They took my money , canceled my order and I received the confirmation email stating that they canceled my order and they will give me a full refund.
After five business days they gave me less than half of my money.
When I called the agent told me that they will refund me the rest of the money but refused to send me a confirmation email about what she's talking.

This is a scam site - do not order from them. My order was confirmed and then I was given bogus shipping information

Avoid this company it’s a scam, I have order a tee shirt that really was rubish quality, so cut a long story short I requested a refund they do not reply to you at all.
After leaving a review on here they reply saying not to send the item back and they will give a refund but they don’t.
I have called them and WhatsApp them eventually they answer the phone then cut you off half way through, then when trying to ring them back the number is no longer recognised ( funny that) so i called back on another phone where it’s just ringing and cannot get through but they have definitely blocked my phone that I got through on.

still waiting after 37 day s for arrival of product. Their track and trace is no help and for more detailed tracing payment is required. Their enquiry service says the product should be with me in a few days but this does not agree with the tracking.

Product stated "shipping within 1 business day" yet over a week and a half later it isn't shipped and no one is replying to my complaint tickets. Don't bother ordering from this pathetic excuse for a company.

Ordered a Print your own Lampshade, print was good, it was on plastic which I expected. The metal frame was crap, you had to put it together with clear plastic tubes. It is falling apart and tilted the frame is too big for the lampshade also the plastic clips come off and the velcro plastic strip at the back is coming off. Cannot find the shop I ordered it from to make a complaint. Cost me $50 with shipping, way too expensive for crap. Do not order!!!

The order and shipping went flawless. Nevertheless the quality of the product (sweater) is rather underwhelming. The fabric is pretty thin and doesn't feel comfy. The colors are partially not fully applied and already seem washed out without having been worn or washed once. The rather dark motif has just been printed on top of a white knit like sweater. The size (M) is rather L-XL. All in all I'm not happy with the buy.

This company is a scam. They promote and sell stolen artwork, which they reproduce in incredibly low-quality (because their stealing from Google images).

Any attempts to file legal documents under relevant international DMCA legislation are ignored by the company.

This company profits from theft.

AVOID !

I agree that their practices are deceptive and that nothing is recognized until they have processed the Order. And it was then - or before - that they took my credit card payment! I'm still waiting for yard signs - for Kamala BTW - ordered before Aug 27 but then processed!! It is September 6, 2024. When I attempt to track the signs are reported to be yet at the original point of departure!! Nothing more is provided! I did not know that this was not a USA company. It is reported to be a Vietnamese Company. I'm now calling voters with whom I had spoken to advise to use this company to tell them to not use it!! The election is in early November! Another foreign company interfering with our election?

I ordered 2 t-shirts, with prints. Both shirts were good quality, size was accured and both prints great...
Delivery was fast...i give this a A++

I am very upset at the deceptive practices of Printval. It was not made apparent that this is a foreign company out of Vietnam first of all. Secondly, they say "shipping in 3-10 day" when in fact, it's 8-14 ONCE THE ORDER IS PROCESSED which could add another 3-5 days! The "tracking" information code that they provide could NOT be found by USPS the shipping source that Printval claims they shipped the merchandise through. Further, the company "customer service" claims they will get back to you within 12 hours of filing an inquiry. That did not happen. I placed an order on 8/21, and STILL do nor have a legitimate "shipment date" that can be verified through USPS! I have contacted the company 4 times only to get the runaround and NO definite shipping information! According to USPS, the "code" I was given to "track my shippment" is NOT a working code!! BEWARE of ordering anything through PRINTVAL!!!

I ordered 2 posters on July 28th. The order arrived 20 days later, and I received only 1 of the 2 items I ordered. I wrote 5 mails to have explanations but no answers yet.
Not recommended

After 26 days my girlfriends snoopy bag finally arrived, the item is perfect ,she loves it,However i think 26 days is a ridiculous amount of time to wait on an item,the company only responded after i put this on trust pilot.in this day and age nothing shud take 26 days ,the payment for the item didnt take that long.

LET THE PRINTERVAL BUYER BEWARE!
I ordered 3 shirts, several weeks ago. 2 came fairly quickly; good shirts, great art. The 3rd shirt took alot more time as it came from China. I've had some disappointing experiences with orders coming from China. Suffice to say, had I known the shirt would be fulfilled in China, I would not have ordered it. The problem was when it arrived: a) it was made out of polyester or some man-made fabric which I can't wear. b) it was too big to wear. While I ordered the size appropriate for me nowhere on Printerval's description of the shirt, did it mention what the shirt was made of.
So, if you are having a problem, "submit a ticket" and then the real problems begin. In order to to return or exchange, you have to take photos of the length and width of the shirt as well as the tag. My shirt had no tag, nor did it have a stamp printed anywhere on the fabric. I tried to explain this but email seems to be the only method of communication and that always took at least 24hrs for response They have 3 numbers you can call; one in Hanoi Vietnam, and 2 stateside, but no one ever picks up. I have sent them the requested photos 4 times but still no response. I would prefer an in store credit rather than a refund and would purchase several more shirts.
Printerval seems uninterested and unwilling to do “the right thing” They say all the right things on their website but their words are hollow.

Printerval steals designs from artists and makes it impossible and inaccessible to have them take it down. They scrape data from the internet in order to profit from it. Your data is simply not safe with them.

took too long, but what i received was good enough!
probably got shipped from the US. sometimes i wonder where they have their stuff from, i saw something from printify??
also i made an own, simple design. it’s only one color and it bled perfectly into the fabric!
might order again… but something different.

This is a great company. I would recommend it for everybody

I just don't like this company. Ordered a tee shirt, thinking it was coming from UK but no! From Poland. Sent lots of messages to them but they either ignored me or said I'd opened too many 'tickets', which I never. Excuse. Then said as a goodwill gesture they would refund me £3.99. I had to remind them once more & to be fair to them, refunded me.
No I've told them nicely, that I was not ordering from them ever again. They just ignore/ mess you around. Don't need it. Waited weeks for delivery, wondering where it was. They knew my gripes but never acknowledged any.