Printingblue Reviews 

327
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality and beautiful design work, noting that boxes and custom products arrive in pristine condition and match exact specifications. Consumers also deeply appreciate the helpful staff, pointing out that communication is smooth and team members are always attentive, responsive, and thoroughly professional. Some people were dissatisfied with product durability, noting significant issues with thin material thickness and boxes struggling to hold expected weight. Additionally, a few reviewers mentioned frustrating problems regarding incorrect colors, ink running out, and unhelpful customer support when trying to resolve issues.

What people talk about most

Quality

Customers had positive experiences with quality, highlighting flawless packaging, great print results, and... See more

Staff

People report positive experiences with staff, highlighting dedicated representatives who are extremely... See more

Product

Users describe positive interactions with product, consistently praising the high quality, perfect sizing,... See more

Service

Consumers find service to be positive, highlighting competitive pricing, exceptional quality, and remarkably... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are always responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use PrintingBlue for custom card inserts and my experience has always been refreshingly brilliant from end to end. Max is a real asset, prompt, always attentive to my needs and questions, plus the t... See more

Rated 5 out of 5 stars

When I reached out to printing blue they couldn’t have been more helpful and patient with assisting me with what I needed. We had some boxes made for a product we offer through our service and... See more

Rated 5 out of 5 stars

Great team to work with! Efficient, good communication, good advices. Quality is premium, very good results. I ordered customized sleeves for boxes, with foil print. Everything was on point, such a p... See more

Rated 5 out of 5 stars

Speedy delivery, worked around our timelines. Expedited order and got cigarette boxes in <2 weeks. Great print quality and perfect sizing. They helped design the boxes and got the samples out in <3 da... See more


Company details

  1. Commercial Printer
  2. also in
  3. Digital printing service
  4. Graphic designer
  5. Packaging company
  6. Printing shop
  7. Screen printing shop

Written by the company

Our goal is to provide high-quality custom-printed products at affordable prices, and customer satisfaction is our number one priority. We are confident that no other company can match our quality and pricing for custom stickers, folders, banners, retail packaging, and other printing services. By choosing to work with Printingblue, you are not only selecting a high-quality, cost-effective print partner, you are also helping to safeguard our environment. Our goal is to be an eco-friendly printing company by offering and utilizing a wide range of recycled paper stocks and vivid soy-based inks. Printingblue™ has absolutely no hidden fees or charges. We offer volume discounts and special perks for our valued customers, including: Free Graphic Design Services Free Shipping Free Lamination Dedicated Account Manager Live Chat & Phone Support


Contact info

4.8

Excellent

TrustScore 5 out of 5

327 reviews

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No recent history of asking for reviews

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4.8

All reviews

(327)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

Stress delivered in three separate shipments.

A customer approached me about doing custom chocolate boxes, but the timeline was tight. I spoke to Kyle about their project, and he assured me it would be absolutely no problem to have the boxes in hand by July 1. I scheduled staff to assemble, fill and seal the boxes, but ended up having to cancel their shifts because I did not have the boxes. They arrived tow days after they were supposed to. Long story short, it was only a partial shipment, the rest had been rejected by QC. Except Kyle didn't tell me that. I found out when opening the curiously small box that it was only about 2/3 of my boxes. Panicked email sent, Kyle was very unbothered by the situation, if quality control rejects a job, what's to be done. Promises promises that the rest would be shipped soon. After several emails, I finally got tracking information, THE DAY they were out for delivery. Another incomplete shipment, also not disclosed to me ahead of time. More panic. Not to worry, Kyle assured me they were monitoring the situation. Great. I did finally receive the final shipment two days before we had to deliver so spent the weekend assembling and filling the boxes. It was so stressful.

The product was okay. The boxes were nice, but because I had received three different runs, they weren't all the exact same colour.

To be fair, I think the company itself might be okay, and that Kyle was the problem. Although, if it takes a printing company three runs to complete an order, I'm not going to roll the dice with another of their salespeople.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

When I reached out to printing blue…

When I reached out to printing blue they couldn’t have been more helpful and patient with assisting me with what I needed.

We had some boxes made for a product we offer through our service and the whole process was with printing blue couldn’t have been better.

We dealt with Lisa, she was very polite, patient and understanding with what we needed.

They are fairly priced and we will be sticking with them going forward because of the above and overall a seamless experience.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware - all made overseas poor quality

Buyer beware - boxes are made overseas and are nowhere near the specifications and quality promised by Printingblue.

Material was so think and bad, thousands of folding cartons couldn't be opened. PB solution: "fold each one over by hand on the perforation to make it stand up properly".

Terrible customer support and even worse products.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Product Packaging

We have been using printing blue for some of our packaging requirements for a few years now, always get the products we need in a timely fashion.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Outstanding Service

We recently worked with this company to produce our hang tub product boxes and were very pleased with the entire experience. The quality of the finished boxes was excellent, and the team provided great support and assistance throughout the project. Communication was clear and professional from start to finish, making the process smooth and straightforward. We were also impressed with the quick lead time, which helped us meet our deadlines without any issues. Overall, we are very happy with both the product and the service provided and would happily recommend them to others.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and service

We use Printing Blue for printed boxes and the quick and helpful service is extremely useful for us and our customers, we have had minor issues with deliveries, but Lisa Martin has been particularly helpful with getting the required info over to us efficiently. I would recommend Printing Blue to anyone who requires printed box as the quality is great.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Company to work with

After a poor first experience with Printing Blue I decied to give them another try. Lisa has been nothing short of outstanding they took my vision and developed my artwork and printed the most amazing Christmas Advent Boxes for me the quality is excellent, printing perfect & price was great We will be back for all our future printing needs

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this team on custom packaging. The print quality is excellent, the finishes are clean and elegant, and the final result was exactly what we were looking for.
Communication throughout the process was smooth and professional, and they were very helpful with every detail. Highly recommend them for anyone looking for high-quality packaging production.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Simply perfect

Simply perfect. Excellent service and turn around, in addition to professionalism and great treatment of their clients. I’m very happy with their work.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I've been ordering custom print…

I've been ordering custom print products from Printing blue for a couple of years. Their staff is always professional and attentive to details. I'm looking forward to continued business with them.

27 April 2026
Unprompted review
Rated 3 out of 5 stars

Where do I start

Where do I start. Very expensive. Good print - yes my box looked pretty. I paid a lot of money. Still no idea why I was sent 3 boxes when all along I asked for 1. The box although pretty will struggle to hold the weight which I am putting into it. I have bought 5 sheets of double skin cardboard so that one sheet can support the bottom. I will use plenty of gaffer tape along the sides. Pretty upset all round.
And finally I needed to pay through my fee a fortune to get my box via DHL from Pakistan to return to me in the UK. Madness! We all know the multiple stops needed by that courier's planes. Despite that it didn't take long at all for the BOXES to get to me. A ridiculous full roll of sellotape must have been used and around the 3 thin boxes was horrible polystyrene which of course went everywhere.

24 April 2026
Unprompted review

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