Printpix Reviews 12

I have had a problem with quality issues after receiving my photo book, emailing backwards and forwards for over a month, Printapix are just NOT willing to make it right even after Joey from Printapix answered with an apology email saying they had sent me a link to puts things right?!
PLEASE note, no email link was sent, this is all a front to make readers think they care!
IS JOEY an actual person i ask myself, how can a company behave so badly and take peoples money for rubbish in return????

I placed an order for a personal calendar in mid December 2024 and have not received it and even after repeated attempts have not had a refund

I ordered several photo prints on the 6 Oct and they were estimated to arrive on the 14 Oct. I complained about not receiving them on the 19 Oct, requested cancellation and refund on the 1 Nov. They take ages to respond and don't acknowledge your refund request. DON'T ORDER ANYTHING FROM THIS COMPANY. Only giving it one star because I can't give zero.

If you’re thinking about ordering for a specific date, even ordering weeks in advance you will not receive the products. They advertise that if you order by a certain time you’ll receive it but it’s all BS. They take WEEKS to ship and don’t take responsibility. DO NOT BUY FROM THEM. Save yourself the headache.

Picture arrived damaged, attempted to communicate and not only was my attempt difficult, it was also ignored.

Order two photobooks on the 18th December and was told it would arrive before Christmas, they didn't. So i thought I'd gift them as a NYE present instead, but Alas it's the 30th December and still no books. Clearly they're not capable of sticking to deadlines and shouldn't be advertising that they can.

Absolutely abysmal service. I ordered two photos as gifts for Christmas. It said on the website it would arrive in time. I contacted them on the 23rd to be told it would still be here. Less than 3 hours later I received an automatic email saying it would be delayed.

Absolutely useless if I could give 0 stars I would. Stay away from these guys and use a different company if you need photos printing and want them on time

Order not received, contacted mulitple times with no response, customer service seems non existant, would advise to use other more reputable websites who actually respond back to their customers

Their postal ability sucks!!! I have tried twice now with their express delivery. It doesn’t arrive next day.
I wouldn’t have ordered from them the 2nd time but they were the only company saying they could get it delivered.
I ordered another item from photobox on the same day-
No expedited postage. It arrived before the printerpix.
Real pity. Not ordering from them again.

I had difficulty with checkout. I was asked to leave my number for a call back. I was called back day later. However, the problem was resolved. The representer Josh Matthew took care of the problem for me. I was satisfied at the end of the conversation.

This is review on my recent purchase and the service and reply provided by printpix.Till date I not received my stuff which I ordered on 20/12/21.i never seen worst and rubbish service like this.ibam very disappointed with the reply as well They don't care about customer .I ordered specially for Christmas ,it's someone gift but because of printpix she missed.Think twice before you buy .

Took so long to arrive - missed the date I needed it for - it eventually arrived today and the writing has been printed in reverse!!! This company is a joke they don’t pick up there customer service line or return email requests … I’m so annoyed and now need can’t get through to complain - do not use this company you will only be let down - if anyone pics this up here is my order number 43793165