Printrunner.com Reviews 621

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items like flyers, banners, and business cards are of excellent standard and sometimes even exceed expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the user-friendly website and the smooth upload of designs. Reviewers also commend the fast delivery and quick turnaround times, with orders often arriving earlier than anticipated. The service is consistently described as reliable and helpful, with many customers expressing their intent to continue using the company for their printing needs. However, some customers experienced issues with product quality, citing problems like thin glue on pads, unaligned prints, scuffed items, and colors not matching the original files or proofs. There were also instances where orders arrived damaged or with incorrect specifications, such as envelopes being printed green instead of using green paper. A few people also mentioned slow customer support response times and delays in receiving replacement orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the high... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast shipping... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Competitive pricing, design tools good. Easy ordering. Good email follow up & tracking. Precision adjustments in design tool difficult, need more detailed instructions. Top glue on pads very thin... See more

Rated 4 out of 5 stars

I'm a long-time customer and can say Printrunner has good prices, quick turnaround, and the quality has been decent. Their website is easier to navigate than other web-based printers, which makes fo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery & makes us look like a champ! I always trust PrintRunner to send me back great quality flyers for my clients. They are quick, professional and the final product AND pricing beats everyo... See more

Rated 5 out of 5 stars

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we want... See more

Company replied


Company details

  1. Commercial Printer
  2. Printing shop
  3. Printing Equipment and Supplies

Written by the company

Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product and customer service

Great customer service, great price, excellent quality in materials and printing-the banners were exactly what we needed for our events. Shipping was very fast. Recommend highly and will use again.

21 May 2026
Unprompted review
Rated 3 out of 5 stars

Sign was too big

The quality of the sign and the design were very good, but the size was a bit too large and then I tried to cut it to fit my A-frame and then I made it too small. So it would’ve been nice if it was 25 x 36 the way I ordered it

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with how this print…

Absolutely thrilled with how this print job turned out! The artwork came out beautifully—sharp, vibrant, and incredibly true to the original colors. The print quality is superb, and every detail looks crisp and professional. You can really tell a lot of care went into the production. The finished pieces exceeded my expectations and look fantastic in person. If you’re printing artwork and want top-notch results, I highly recommend them. Couldn’t be happier!

28 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Mike! We're so glad to hear that you loved the print quality and that it met your expectations. Your satisfaction means the world to us, and we appreciate your recommendation! Looking forward to helping you with your future projects. -Customer Care

Rated 3 out of 5 stars

Not happy with final quality

Not happy with final quality. The color looks splotchy and not 100% solid and consistent. The clear backing holds finger prints so easily that every sticker is ruined immediately after placing.

They did arrive quickly and seem to be sticky enough at least.

Won't be reordering

1 June 2026
Unprompted review
Rated 5 out of 5 stars

PrintRunner- the "go to" business!

The turnaround time for our order was great and perfectly fit into our schedule! A refreshing part of our experience was the ability for the PrintRunner team to transform our vision exactly as we wanted it. We are very pleased!! PrintRunner has been a reliable service provider for us for the past five (5) years. We will continue to turn to PrintRunner for our banner needs.

29 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your fantastic review! We’re thrilled to hear that our team met your expectations and brought your vision to life. Your continued trust over the past five years means the world to us. We look forward to serving you again for your banner needs! -Customer Care

Rated 5 out of 5 stars

Product was as ordered.

31 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for your positive feedback, Randy! We're thrilled to hear that your product met your expectations. Your satisfaction is our priority, and we appreciate your support. -Customer Care

Rated 5 out of 5 stars

Excellent company

Easy to order. Fast shipping. Lovely product.

28 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the fantastic feedback, Nita! We're thrilled to hear you found the ordering process easy and enjoyed your product. Your support means a lot to us, and we look forward to serving you again soon!

Rated 3 out of 5 stars

poor communication its all chat bots

21 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

We appreciate your feedback, Jon. We're constantly working to improve our communication and ensure a better experience for our customers. Your insights are valuable, and we'll take them into account as we strive to enhance our service. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Easy to order, quick turnaround time

I have ordered from Printrunner several times. Ordering is easy. Proofs are sent quickly and so are the orders. I highly recommend and would order from them again without hesitation.

11 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the fantastic feedback, Debi! We're thrilled to hear you find our ordering process easy and our turnaround times quick. Your recommendation means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great custom stickers!

Great quality for the price!

20 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the fantastic review, Sarah! We're thrilled to hear you enjoyed the quality of our products. We strive to provide great value, and your feedback means a lot to us!

Rated 5 out of 5 stars

Prompt/ Good Quality

Prompt, great quality and well imagines

18 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the fantastic feedback, Jocelyne! We're thrilled to hear you loved the quality and creativity of our work. Your support means a lot to us, and we look forward to helping you with your future projects!

Rated 5 out of 5 stars

Good team and great product

The team worked with me until
The artwork was optimized to print on a 5”x7” flyer. High quality flyers received. Turnaround time was really quick.

5 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for the fantastic feedback, Jack! We're thrilled to hear you loved the quality of your flyers and appreciated our team's dedication. Quick turnaround without compromising quality is what we aim for. Looking forward to helping you with your future projects!

Rated 4 out of 5 stars

It is fairly priced and the interface…

It is fairly priced and the interface to make my tags is easy to use. The one complaint is the way the back of the tags are cut in order to peel the paper covering the sticky side. It is cut inconsistently and often difficult to peel.

14 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thanks for your feedback, Luis! We're glad to hear you found our pricing and interface user-friendly. We appreciate you pointing out the issue with the tag backing and will definitely look into improving that aspect. Your insights help us enhance our services!

Rated 5 out of 5 stars

I wish I knew about Printrunner.com…

I wish I knew about Printrunner.com sooner. I'll be ordering from them again!

1 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you so much for your kind words, Candace! We’re thrilled to hear you had a great experience and look forward to serving you again. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

The stickers look great

The stickers look great, arrived early, and were far more affordable than other options, but the quality is phenomenal!

21 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Bonnie, for your fantastic feedback! We're thrilled to hear that you loved the stickers and found them both affordable and high quality. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

The canvas prints were beautiful…

The canvas prints were beautiful quality! It took some work communicating the exact orders, but problems were addressed and the end results please me, and I'm picky! Thank you!

5 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Stefanie! We're thrilled to hear you loved the quality of your canvas prints. We appreciate your patience during the ordering process and are glad we could meet your expectations. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

really kind and knowledgeable employees…

really kind and knowledgeable employees who were able to help me and and make the experience better any time i had a question. will definitely be using print runner again and again

12 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you, Kat! We're thrilled to hear you had such a positive experience with our team. Your support means a lot, and we look forward to assisting you again soon! -Customer Care

Rated 2 out of 5 stars

Label color variation between orders

My last order of labels was a totally different shade pf orange. I left feedback and never heard back from anyone. Time to source from someone who can gaurantee consistent results.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, fast turnaround.

19 May 2026
Unprompted review
Printrunner.com logo

Reply from Printrunner.com

Thank you for the fantastic feedback, Octavio! We're thrilled to hear you enjoyed our quality and quick service. Your satisfaction is our priority! -Customer Care

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