PrintsField Reviews 

442
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

È chiaramente una truffa!!! Inviano cose differenti rispetto a quello ordinato. Prendono tempo scusandosi e promettendo rimborsi che non avvengono mai! TRUFFA!!!! It's clearly a scam!!! They send d... See more

Rated 4 out of 5 stars

I love the boxers I bought my hubby, with my face on of course. :D The quality of the product was actually way better than I expected. Unfortunately there was some problem with my order going trough a... See more

Company replied

Rated 5 out of 5 stars

Recived these as a gift, so I can only comment on the product itself. The socks are brilliant, the print includes two different images, which makes them all the more special. My cat is less impressed,... See more

Rated 5 out of 5 stars

Looking for a way to make your outfit that little bit more funky and unique? Then go grab yourself a pair of groovy socks! But not just any pair of groovy socks - design yourself a custom pair of pe... See more

Company replied

Company details

  1. Printed clothing store

Information provided by various external sources

Print your best friend's face on your socks and try not to laugh! We bet you can't do it! Our collections of custom socks with picture, designer socks, personalized socks, hooded blankets, boxers and other gifts are just awesome! Each order supports our local animal shelter! Deal with it!


Contact info

3.7

Average

TrustScore 3.5 out of 5

442 reviews

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3.7

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(442)

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Rated 4 out of 5 stars

I bought a pair of socks with my…

I bought a pair of socks with my friend’s face and the result was unespected! The photo is well printed, the quality of the socks could be better but I am satisfied. They arrived in 4 weeks.

10 January 2021
Unprompted review
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Reply from PrintsField

Hi Ile,
We're delighted to know you loved your order. We keep working to make sure your expectations would always be exceeded. Thank you for your valuable feedback.
Kind Regards
The PrintsField Team

Rated 2 out of 5 stars

Delivery took a very long time and the…

Delivery took a very long time and the quality of the product is very disappointing. I was ashamed to give that as a present so ended up getting something different instead.

8 January 2021
Unprompted review
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Reply from PrintsField

Hello Diana,
We are sorry to read about your experience. Rest assured we've taken note of this feedback and are taken steps within our business to ensure that this never happens again. Please accept our apologies.

Kind Regards
The PrintsField Team

Rated 5 out of 5 stars

Socks and boxers!

I ordered a pair of socks for my niece’s husband with pictures of his daughter all over them and he loved them! I also ordered boxers with my husband’s face all over them (for my husband!) and he loves them too. They took quite a while to arrive (maybe 2 weeks or so) but it was December.. Very pleased! 😊

8 January 2021
Unprompted review
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Reply from PrintsField

Hi Amanda,
We're delighted to know you loved your order. We hope to keep having you back in our store, don't forget to tell everyone else you know about our awesome gifts.

Kind Regards,
The PrintsField Team

Rated 1 out of 5 stars

UPDATED TO FURTHER LACK OF ORGANISATION - Paid and not received. Support told me to play detective.

First I was sent a tracking site by email that does not work and does not recognise the tracking code.

Their site own tracking order page doesn't work, and this should have a sign on how sketchy a good deal can be.

When contacted support they redirect me to another complete different site sent to the customer in japanese, where I had to discover where to look. It says it has landed in Portugal on the 14 December.

Local post tracking does not even recognise that tracking

Contacted support again, they asked me for a couple of days to see. their reply was:
Customer support wanted me to contact local post by phone , which I already had done and the is reply as expected. : tracking number is unknown.

At this point it is lost in transit, covid or xmas fault who knows. But the fact is it didn't arrive and support doesn't know where it is. But I am not a detective looking for a non-existent code.

I ask for the full refund of 26,93 EUR and opened a paypal claim.

Now that I read the many many many bad reviews, I will also report the business as a scam to the proper authorities

EDIT 29 Dec: The company is so badly organised that they chose to send a copy&paste to contact customer support as a reply to my review EVEN AFTER MY REFUND WAS PROCESSED YESTERDAY AS RESULT OF PAYPAL BUYER PROTECTION ACTION.

Really. DO NOT BUY FROM PRINTFIELD .THEY ALSO DECEIVE CUSTOMERS ON THEIR SOCIAL MEDIA AND SITE BY CHOOSING ONLY GOOD REVIEWS.

26 December 2020
Unprompted review
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Reply from PrintsField

Hello Lrs R,
First I'd like to apologise for your terrible experience with your recent order. We hope this issue has been resolved, I can't say what went wrong with your tracking number because I can't track your order from this site. If you could kindly send us a mail at contact@printsfield.com so that we'll be able to resolve all outstanding issues with this order. Once again, I sincerely apologise for your experience.

Rated 5 out of 5 stars

Super cute present

Nice present, original and funny! The material is sooo soft and the did an amazing job with the picture! 😻

26 December 2020
Unprompted review
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Reply from PrintsField

Hello Laura,
Its heartwarming to know you loved your order. Thank you for the awesome feedback, please keep coming back to our store as we're constantly adding newer and more amazing products.
Kind Regards
The PrintsField Team

Rated 1 out of 5 stars

Order made on 26 November..

Order made on 26 November... Socks never arrived. It is a cheat and fake shop and I 's been so stupid to order two.

25 December 2020
Unprompted review
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Reply from PrintsField

Hello Andrea,
I'm just here to apologise for this disappointing experience. It's really sad to read. Unfortunately, I cant track your order from this site, so if you could kindly forward the details of your order to contact@printsfield.com; we'll be quick to get this issue resolved. Once again, I apologise for any mixup that could have led to a delay with your order.

Kind Regards,
The PrintsField Team

Rated 1 out of 5 stars

Ordered at the beginning of December

Ordered at the beginning of December. Now Christmas Eve and no delivery and no answer to any of my queries sent to Customer Service. Not able to track package as it states incorrect tracking number. False advertising as if I knew I was dealing with a Chinese company I would not have paid €20 for a pair of socks ! Which as I read other reviews are of inferior quality.

24 December 2020
Unprompted review
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Reply from PrintsField

Hi Sheila,
I'm so sad to read about the awful things that went wrong with your order. Please contact us at contact@printsfield.com and we'll be happy to help you track your order and get this resolved quickly. I'd also love to assure you that our products come exactly as advertised. Once again, we'd like to apologise for your recent experience with us.
Kind Regards,
The PrintsField Team

Rated 1 out of 5 stars

I am so mad and upset because of this…

I am so mad and upset because of this company. I bought a Christmas gift on the 27th of November and it have not yet arrived. It was safe Christmas delivery but no it will not arrive on time and my mom will not have a gift thanks to their dishonesty... And they say to be a European company so you think there will be no extra custom charges as a European but I had to pay 15 extra dollars/ euro because of customs! Now I will have to wait about a week or two until arrives. I also ordred a second gift the same day as a thought I was dealing with a serious honest company and that has not yet SHIPPED and it’s been about a month, so I’m guessing my dad will be receiving his Christmas present in February and now I don’t have gifts for my parents and I’ve been really upset. Do not recommend!

22 December 2020
Unprompted review
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Reply from PrintsField

Hello Olivia, could you kindly confirm that your gifts have finally gotten to you. If not, please send us an email to contact@printsfield.com. we sincerely apologise for your experience with your recent order. Rest assured that we've taken steps to ensure that these occurrences do not occur in future. Once again, we apologise.

Kind Regards
The Printsfield Team

Rated 1 out of 5 stars

Summing up my experience with…

Summing up my experience with Printsfield in one word? Disappointing. I ordered a pair of socks for my gf and they took over a month to arrive. The tracking didn't work properly and I had to contact customer service to get a tracking number. The tracking page showed them as having 'been delivered' (they weren't) and when I contacted Printsfield about this, suddenly the tracking page changed to show them 'still in transit'. Hmmm. As for the socks themselves: oh dear. Less socks and more nylon sacks. I ordered the 'women's' size but they are still pretty large. To be fair the print design is well done but the socks just feel so cheap and nasty. FYI: these socks contain not even 1% cotton so get ready for some sweaty feet! Really not worth the price - I imagine some factory in China are pumping these out at a couple of quid a go so I feel a bit ripped off paying nearly £20 for them. Also, Printsfield: spend a few quid on a copywriter, your website is full of typos and weird phrasing, it makes you look unprofessional. All in all: avoid

*update*
Printsfield's reply is the very definition of 'boilerplate'. Made with the best possible materials? Define 'best'. For socks, I'd have thought cotton was best due to breatheability and comfort so why not add some cotton to your socks? Oh, it's cheaper to use mad-made fabrics? That's Printsfield in a nutshell: cheap.

19 December 2020
Unprompted review
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Reply from PrintsField

Hello Bayu,
We appreciate your feedback. It was saddening to read that you were disappointed with your order. We strive to make our products with the best possible materials and we're continously working on serving our customers again. Once again, we apologise for your experience.

Kind Regards
The PrintsField Team

Rated 1 out of 5 stars

Delivery time is not what is stated

Delivery time is not what is stated, I ordered 4th December with delivery for 15th Dec on their website. my item has not left China! when i ordered under the impression i was dealing with a Polish company and manufacturing within EUROPE. Customer service is not very helpful as they cannot advise how long delivery will be! not happy. website only shows good reviews, not the bad so it is very misleading!

18 December 2020
Unprompted review
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Reply from PrintsField

Dear Katie,
We sincerely apologise for the prolonged wait relating to your order. Hopefully all issues have been resolved, otherwise please send us an email to contact@printsfield.com with details relating to your order so that we can get this resolved as I cannot track your order from this site. I'd like to assure you that our business is doing everything possible to make sure this never happens again.
Kind Regards
The PrintsField Team

Rated 1 out of 5 stars

Item that does not arrive. Support team does not answer

I bought an item on November, 25th. On December 5th I received an email saying that my order was shipped. I tried to use the tracking system, it did not work. By December 11th decided to contact support team. I did not receive any answer. The tracking continues to not work and currently I don't believe anymore that I will ever receive my item.

17 December 2020
Unprompted review
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Reply from PrintsField

Hello Maryline, I see that you have already sent a message to our support team and I hope that this issue have since been resolved. I just want to apologise for any inconveniences caused by the delay in your order.
Kind Regards
The PrintsField Team

Rated 1 out of 5 stars

Placed my order on 28th of October 2020…

Placed my order on 28th of October 2020 and still no sign of my package! I've been in contact with the customer service team every week and I've been told to just wait for the package to be delivered. Unacceptable.

17 December 2020
Unprompted review
PrintsField logo

Reply from PrintsField

Hi Saoirse Kelly, please accept our apology for the delay in your order. Thanks for reaching out to our customer support. We hope all issues with your order have been sorted out by this time. We sincerely apologize for any inconveniences caused by the delay.

Kind Regards,
The PrintsField Team

Rated 5 out of 5 stars

Is excellent I love it

15 December 2020
Unprompted review
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Reply from PrintsField

Awesome, thanks Yeni for the wonderful feedback. Please keep telling your friends and family about our amazing products.
Kind Regards
The PrintsField Team

Rated 2 out of 5 stars

Disappointing and frustrating

I'm frustrated over the fact that it is stated nowhere on their site that the products are coming from overseas. I was convinced I was ordering from Poland, which is why I chose the company to being with, as I live in Sweden.

I placed my order a month ago, still haven't received anything and I had to contact customer service to even get my tracking number. That is when I discovered that my package is overseas. My last update is also the end of November, which leads me to believe that my present is not going to make it in time. On top of that, I already paid a lot of money for the products, and now I'm going to be paying import taxes as well.

- Edit: I received my product after over a month of waiting. I love the mug, the print is very crisp, which gives an extra star to this review. However, I stand by my opinion that the lack of transparency and communication really doesn't inspire trust.

I would never buy again and I highly recommend you don't either.

13 December 2020
Unprompted review
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Reply from PrintsField

Hello Viktoria, we're happy to know that you've not only received your product but you also loved it as well. We sincerely apologise for the delay with your order. Rest assured we've taken your feedback seriously and are making changes within our company to make sure that this incident never reoccurs.

Kind Regards
The PrintsField Team

Rated 2 out of 5 stars

wrongful info

I ordered two separate ordered on black friday. I was happy to see my first ordered shipped on december fouth since they had "guarented" christmas arrival until decemeber 4. Guarented means they should pay you back if it dosen't arrive in time. My second order has not yet been shipped out and it's been almost 16 days... and with their shipping times it highly unlikely it will arrive on time. :( And when I contact them they say they are working their hardest to "try" to get all orderes before decemeber 4 to arrive before christmas. "try" and"guarante" is NOT the same. Buy from something more local to you because you will save time and money I am sure! It will suck that I probably wont be able to give my parents a gift for them of christmas day and that is sadly due their their wrongful info.

12 December 2020
Unprompted review
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Reply from PrintsField

Hi Olivia, sorry to read about your experience, we're just writing to confirm that your order indeed got to you on time and that your parents loved the gifts. We apologise for the delay and any inconveniences caused. We can't track your order from this site therefore if there are still any outstanding issues with this order, please contact our customer support at contact@printsfield.com. Once again we apologise for the delay.

Kind Regards,
The PrintsField Team

Rated 1 out of 5 stars

Waiting and no communication!!!

I am awaiting personalised socks since early november in the hope to have them in time for xmas. However I have not recieved a tracking number to check the status of my order and no response from my e-mail asking same. I fear now that my order will not arrive in time and if they had stated that the oders were coming from China I would not have purchased the product at all! Reading the reviews on here have alerted me to the fact I may have been scammed. I only hope I will be been proven wrong and they will be delivered next week. Keep you all posted!

10 December 2020
Unprompted review
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Reply from PrintsField

Hello Linda,
How are you doing. This is just to check up on you and confirm that you did indeed receive your order for Christmas, we apologise for the slight delay with delivery and we've made changes within our company to ensure this never happens again.

Kind Regards,
The PrintsField Team

Rated 2 out of 5 stars

Disappointed

I'm a little disappointed because I thought that for the price the socks would be much better quality. When they stretch you can see the white fabric below and you can no longer see what's printed in them. They also have a weird-looking line on the sides from the printing. Furthermore, despite them saying they're based in Poland the socks shipped from China and they don't tell you anywhere on their website. That's why they take so long to arrive. Also they seem to only show the 5-star ratings on their website. Altogether it's very sketchy

8 December 2020
Unprompted review
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Reply from PrintsField

Hi Irene,
Thanks so much for your constructive criticism. First of all, we will like to apologise for coming short of your expectations, be assured that we have noted your recommendations and we will work of them to ensure this never happens again. Once again we apologise.

Kind Regards,
The PrintsField Team.

Rated 5 out of 5 stars

We were really delighted with how the…

We were really delighted with how the picture looked on the socks. We sent a picture of our friends dog who was being held by my husband, they very cleverly cut out the dog and added to the socks. We can’t wait to give them as a present. Original and funny!

3 December 2020
Unprompted review
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Reply from PrintsField

We're so glad to read this review. We aim to go beyond our customer expectations and we couldn't be more happy to know that your expectations were met. Please tell everyone you know to shop in our store too, we'll really love that.

Kind Regards,
The PrintsField Team

Rated 5 out of 5 stars

Love my socks!

Love my socks and all my friends love them when they see me wearing them! Wonderful quality and colors!

20 November 2020
Unprompted review
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Reply from PrintsField

Hello Sophia, its so good to know you got all your friends wearing our socks. You deserve the awesome rewards from our customer Loyalty program. Why don't you sign up and start reaping the benefits already.
Kind Regards
The PrintsField Team

Rated 5 out of 5 stars

Best custom socks

I love the custom socks I got from these guys. I asked them to print my cute doggo's face on them and they look so funky and funny, plus they are also soft and comfy. Ellie loves them too,. I should get a pair for her as well :D

8 November 2020
Unprompted review
PrintsField logo

Reply from PrintsField

Hello Nahia, we're delighted to know that your dog loved the socks. Thanks for being such a thoughtful human, and yes, nothing stops you from getting a pair for Ellie, we'll gladly help make her a pair.

Kind Regards
The PrintsField team

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