Priority Plus Financial Reviews 257

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their ability to explain complex financial matters clearly and patiently. Many people appreciate the exceptional customer service, noting that representatives are kind, understanding, and genuinely care about helping them achieve financial stability. The service provided is frequently described as efficient and effective, with consumers feeling relieved and confident about their financial future after engaging with the company. However, some customers expressed dissatisfaction with the payment process, mentioning delays in payments to creditors and a lack of follow-up from the company. A few other people also felt that the initial contact with the sales team was pushy, and some expressed concerns about the clarity of information provided regarding program specifics and potential impacts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service. Many customers express gratitude for the help received,... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers expressed relief and satisfaction, noting... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers report positive experiences, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

My Client Advocate, Peter K. Was extremely polite. He made me feel comfortable by speaking in simple lay language. He was patient and explained every question I asked, thoroughly, so that I understood... See more

Rated 5 out of 5 stars

Donnell was the Advisor I was lucky enough to get on the other end of the phone. He was kind, personable and professional. He clearly knows his field and was able to discuss financial and credit matte... See more

Rated 5 out of 5 stars

From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us... See more

Rated 5 out of 5 stars

Brandy was most helpful in finding the best offer to suit my specific needs. With her friendly interaction, and empathy about my situation she was able to help me find the right fit. I am delighted to... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Financial Freedom, trust the process

If you’re in debt and want financial freedom back in your life, this is your team.
I was in creditor debt and not making head way. I decided it was time to make a change. Belinda Johnson was beyond Awesome, she is very knowledgeable and helped with all my questions. I went from drowning more and more in debt to finally debt free. Have patience in the process and look forward to financial freedom. Highly recommend you work with Belinda Johnson she’s the best.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Conner for helping me and…

Thank you Conner for helping me and explaining the process to me very clearly. He was very professional, answered my questions, and made sure I was understanding the program they offer. I’m excited to be debt free sooner rather than later with this affordable payment plan that has all my debt combined.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Clear explanations

Linton has been very professional and clear about what is going to happen and the timeline it will take, as well as my options. He responds to texts and emails in a timely manner which puts me at ease.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Dianna at Priority Plus Financial. She was professional, understanding, and took the time to explain all of my options clearly. Dianna helped me find the best solution for my debt situation and made the whole process much less stressful. I really appreciate her patience and honesty. I highly recommend her to anyone needing financial help or debt relief guidance!

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I received offer on the mail

I received offer on the mail. I followed instructions and got contacted by Dewey Clark. He was very professional on addressing the process. Dewey, not just at that time, answered my questions. He has answered as many as I have at any time. I have been able to make the most valuable decisions for my future. I started my process back at the end of August. It is still in process, but is taking the time it needs to take as per the original information.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Breathing again!

From beginning to end, Eileen explained everything to us exceptionally well. The entire process was lightning fast but didn’t feel like we were being pressured into anything. Thank you for helping us get the breathing room our family so desperately needed. We didn’t plan to get stuck in a rut, but life got the best of us and now there is a light at the end of this tunnel.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great company to work with. Nicolle was very knowledgeable and friendly. Her expertise assured me I could trust this was the right decision to better my finances.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Stop waiting for change, call Josh!

Hands down recommend a call with Josh Hickman! As a single mom and homeowner, I was overwhelmed with debt. Between my mortgage, credit cards, and bills, I felt stuck and stressed. I needed a way out without losing what I worked so hard for.
That’s when Josh at Priority Plus Financial took the time to help me understand how combining all my debts into one lower monthly payment (with a better interest rate!!!) would help me get ahead and most importantly, I didn’t lose any equity in my home!
Now, I’m on track to being debt-free. No more collection calls, just peace of mind. I’m saving again, rebuilding my credit, and planning for a better future.
If you’re a single mom feeling stuck, DON’T do it, this could be the fresh start you need, call Josh, he is a gem and really wants to help!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Work

Talking to Diego Acuna was a blessing for me an mom he really deserved a special reward and outstanding on helping us out our debt and saving money

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Donnell was very professional

Donnell was very professional, knowledgeable and informative. He answered all my questions in detail and even ones I didn’t think to ask. He returned my call very quickly. I was a little apprehensive at first as I’ve never used this service before. Donnell made me feel reassured that I am in good hands with he and the rest of the crew!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I finally decided to call priority plus…

I finally decided to call priority plus financial today. It was the best move for me since I had a lot of questions. Dewey helped me through every step and answered them all. He explained very carefully and thoroughly, I am impressed with the thought of helping me control my debt situation. Sincerely Lucille

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer service 10 stars to Diego

I just want to leave my feedback regarding Diego . He has been amazing. I was very skeptical of calling your company or any company offering me credit but he has 100% turned my opinion around. He has been so helpful and knowledgeable of every detail concerning my credit, even down to the smallest detail of Requesting a credit limit increase on my Apple Card and other credit cards …. 10 stars to Diego he has truly impressed me and I look forward to continued work with him!!!!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Dewey has been nothing but amazing…

Dewey has been nothing but amazing during my journey so far. From the very beginning, he took the time to listen to my situation and never rushed me into making a decision. I feel a sense of relief and all I can say is thank you to Dewey and the company he represents.

10 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look