Priority Tire LLC Reviews 3,277

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing and the excellent quality of the products, often noting that the tires exceed expectations. Many people highlight the ease of the ordering process and the vast selection available, making it simple to find the right tires. The delivery service is consistently described as fast and efficient, with many consumers receiving their orders quickly and on time. However, some customers also noted issues with delivery, including incorrect items being shipped, damaged products upon arrival, or delays and errors from the shipping carrier. A few reviewers also mentioned difficulties with returns for defective or wrongly sent items, particularly after mounting.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Product

Consumers generally express satisfaction with the product, particularly tires, citing a great selection, good... See more

Price

Reviewers mention positive feedback about price. Customers frequently highlight the great, reasonable, and... See more

Order

Reviewers highlight positive aspects of order. Many customers found the online ordering process easy and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the tires for being exactly as... See more

Based on these reviews

Rated 5 out of 5 stars

*Excellent customer relations. We were a few dollars apart on price. I explained that issue with the following statement. I would really prefer to spend my hard earned money with a USA based FAMI... See more

Company replied

Rated 5 out of 5 stars

Price and free shipping were greater than other companies. Delay in FedEx was not good, but not Priority's fault. FedEx screwed up the delivery and I got 3 tires and took 4 days to receive the 4 the t... See more

Company replied

Rated 5 out of 5 stars

Tires delivered on time and within the range of delivery ETA without any delays. I bought some americus thunder commercial tires and the quality is great, balanced well and rides nicely even when push... See more

Company replied

Rated 5 out of 5 stars

First time buyer from Priority Tire. Prices were great. Even gave 5% discount to first responders. Easy to order. Tires were delivered within two days. Local shop mounted them and they look great. Wil... See more

Company replied

Rated 5 out of 5 stars

Competitive pricing, quick delivery and great selection. What more could you want? I buy lots of tires for all my cars and trucks from Priority Tire. (19 and counting) No I'm not sponsored by t... See more

Company replied

Rated 5 out of 5 stars

Decided to roll the dice and get out of my comfort zone to spend half of what I would have at a competitor for Michelin tires and opted to try the Landspider City Trax HT tire in 235/65R16C because I... See more

Company replied

Rated 5 out of 5 stars

The only shop selling the correct sizes tyres for our European van in the US. Fast delivery, fab customer service. So handy that you can have tires delivered to a specific shop in whatever town you're... See more

Company replied

Rated 5 out of 5 stars

Received my tires very quickly and at a great price! Tire shop said they installed easily and balanced out great! My second set of tires purchased from Priority Tire and will definitely do business... See more

Company replied

Rated 5 out of 5 stars

Quick and easy delivery also super good tires for the price!!! Super affordable and reliable plus they have an option to have the tires installed at your location!!! 20/10 WILL RECOMMEND TO EVERYONE!!... See more

Company replied

Rated 5 out of 5 stars

Fast delivery Tires were very affordable comparted to other brands. Chinese company made in Thailand but great ratings. I decided to give it a try.

Company replied

Rated 5 out of 5 stars

Love that I can pick out tires from a large selection and not have a salesman trying to up sell me on a Big name item for twice the price. These Atlas AT tires are just as good looking and last just a... See more

Company replied

Rated 5 out of 5 stars

Tires arrived quickly and were just how they were described. I haven’t put them on my car yet but ordering from priority tire was easy and with the insurance included made it a easy choice

Company replied

Rated 5 out of 5 stars

This is my second time ordering tires for my family's vehicles and I'm a permanent customer! The prices and quality of tires can't be beat and I always end up very satisfied.

Company replied

Rated 5 out of 5 stars

Second time ordering. Very happy. Delivery was prompt. Price is always good. Love the selection. Thank you again

Company replied

Rated 5 out of 5 stars

Easy to order, fast shipping, arrived on time, easy to schedule install. Able to track delivery easily. Fair price.

Company replied

Rated 5 out of 5 stars

First of all, seaching the web for a certain tire size can be exhausting, That all changed when I landed on Priority Tires website, Unlike alot of other sites Priority was very easy to navigate, t... See more

Company replied

Rated 5 out of 5 stars

Easy to order tires from website. Great price and happy with my nexen tires so far. Tires arrived within a few days. Overall great experience.

Company replied

Rated 1 out of 5 stars

Well it took me 2 weeks to get snow tires and I would have never ordered them if I knew it would take 2 weeks ship then 50 miles! Customer Service is non existent like it's been 2 weeks and noone has... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website and quick shipping after placing the order. All of the tires arrived at the same time!

Company replied

Rated 1 out of 5 stars

Delivery dates were not even close two tires delivered instead of four. The other two are a week outbbecsusevthey were sent to California instead of Pa. Customer service is no help if you can get one... See more

Company replied

Rated 5 out of 5 stars

All 4 Tires showed up at time and on time in perfect shape , awesome price , will be buying again from you guys

Company replied

Rated 5 out of 5 stars

Great wait time was less then I expected i will be ordering another set very soon.

Company replied

Rated 1 out of 5 stars

I bought 4 whitewall tires,2 were damaged in shipping and were returned. Upon mounting and inflatign at the shop they displayed sidewall bulges. I have been fighting them since,over 8 months worth.... See more

Company replied

Rated 5 out of 5 stars

Tires came quickly within a week. Order was completed online with no issues. Cheapest price around for the tires I purchased. Gripmax 37x13.5 r24.

Company replied

Rated 5 out of 5 stars

I've been ordering my tires from y'all for a while and it's a smooth process. The shipping always fast too!

Company replied

Rated 5 out of 5 stars

Absolutely love these tires fit great and rides way better than I expected for having mt tires

Company replied

Rated 5 out of 5 stars

Ordering online was super easy and the price was great! Shipping was fast and the tire arrived in perfect condition!

Company replied

Rated 5 out of 5 stars

Quick and effective delivery and affordable. I will recommend this to my troops. Great deals and prices by far!

Company replied

Rated 5 out of 5 stars

I ordered tires on a Saturday morning and they were delivered on Sunday before noon great shipping and price, I couldn’t believe they got delivered within 24 hours

Company replied

Rated 5 out of 5 stars

Customer for years and never a problem that you all do not take care of accordingly. Great way to get tires.

Company replied

Rated 5 out of 5 stars

Super satisfied with my order tires shipped extremely fast got them in two days unfortunately it didn’t notify me when delivered but made it a big surprise so was like an unexpected gift definitely wi... See more

Company replied

Rated 5 out of 5 stars

An aggressively treaded tire at a decent price. Prompt, courteous service and timely delivery.

Company replied

Rated 5 out of 5 stars

Great tire buying experience, tires are exactly what I had hoped and good prices.

Company replied

Rated 5 out of 5 stars

the quick delivery and look of the tires were what I was looking for. I have not put them on the trailer yet to see how they perform

Company replied

Rated 1 out of 5 stars

AWFUL AWFUL AWFUL AWFUL!! CHOOSE TIRE RACK INSTEAD!!! PRIORITY is not worth the MIGRAINE and the EXTREME frustration. Purchased 4 tires. Tires were delivered to the wrong address. Spent... See more

Company replied

Rated 5 out of 5 stars

Tires are a great price and Priority Tire has great customer service! I had an issue with the carrier, and they responded immediately.

Company replied

Rated 1 out of 5 stars

I ordered a set of four tires from priority tire. When I got them I took them and my wheels off my camper to have them replaced. One of the tires when they mounted it had a big bulge in the side of it... See more

Company replied

Rated 5 out of 5 stars

Best prices around , just got the tires mounted so I don’t know how they’ll hold up but the price was right.

Company replied

Rated 5 out of 5 stars

Best experience I’ve ever had purchasing tires!! I accidentally ordered the wrong size and called and were able to get the correct size before the shipped. Had them in my garage in 2 days !! Customer... See more

Company replied

Rated 5 out of 5 stars

Received my tires in 3 days. Got them mounted. Smooth ride and quiet on the road for an aggressive looking rugged terrain tire. So far so good.

Company replied

Rated 4 out of 5 stars

You guys had the tires in stock, and they shipped very fast. the only downer was that you collected NYC tax from me and I am not a NYC resident

Company replied

Rated 3 out of 5 stars

The tires were shipped via FedEx. FedEx tracking was inaccurate and poor. I sent an inquiry to Priority Tire and didnt receive a reply for three days. When i did, it was generic with no concern. I'v... See more

Company replied

Rated 1 out of 5 stars

I ordered the correct size and load rated tires (a set of 4 LT 265/75r16 10 ply) for my 06 Chevrolet Silverado 2500hd and was sent a set of 4 passenger tires in the same size or what are considered P... See more

Company replied

Rated 1 out of 5 stars

Bunch of clowns running the business. Email, ebay message, no response on website chat and on hold longer than 15 minutes on the phone. You run a busness, zero excuse for poor communication. For a... See more

Company replied

Rated 1 out of 5 stars

I ordered a set of four tires. They came on time when looking at the tire specification. It did not state that these are directional tires when I receive them I noticed on the tire. It says it is dire... See more

Company replied

Rated 5 out of 5 stars

Love priority tire lets me Get good quality and affordable tires.

Company replied

Rated 1 out of 5 stars

Avoid this company. My tires wore out after 6000 miles and they are not standing behind the product and honoring the warranty claim. I have responded to their repeated emails with pictures and proper... See more

Company replied

Rated 5 out of 5 stars

Easy ordering process great site navigation and fast delivery. On top of that tires better than expected. Will buy from you again for sure!!!

Company replied

Rated 1 out of 5 stars

Littlerly the worst customer service i have ever delt with. First they sent me the wrong tires and it was a hassle trying to get them returned. Then customer service would never reply on when I would... See more

Company replied

Rated 5 out of 5 stars

Great price, prompt delivery, and a great tire. Recommending Priority to friends

Company replied


Company details

  1. Tyre shop
  2. Wheel Shop

Written by the company

At Priority Tire, we guarantee you'll find the top name tire brands at the cheapest prices! You can save $100's compared to other tire sellers. Check out our prices on top brands including Firestone, Goodyear, BFGoodrich, Bridgestone, Toyo, Continental, and others. Replacing your tires has never been more affordable. Plus you get FREE Shipping on all orders! Your satisfaction is our #1 priority here at Priority Tire!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service and missed delivery expectations

I ordered from Priority Tire specifically because their website advertised “fast and free” shipping with an estimated delivery of up to 4 days for my ZIP code.

The order was split into two shipments. Both arrived well outside the original 4-day window.

Customer service was extremely difficult to reach. I made multiple attempts via phone (including callback requests that were never returned), chat, and email. When I did receive responses, they were often generic and did not address my concerns.

I was also told on the phone that a refund request would be submitted due to the delays and overall experience, but I never received any follow-up and was later told nothing could be done.

Overall, the product was delivered, but the shipping timeline and customer service experience did not match what was advertised. I would not order again based on this experience.

14 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thank you for taking the time to leave your review. We truly appreciate your honest feedback and want to openly acknowledge where we fell short, as this experience is not representative of our usual standards!

After a detailed investigation into your order, we can confirm that the shipping delay you experienced was entirely our fault.

While our website correctly estimated a 4-business-day delivery for your specific Hankook tires and ZIP code, our system improperly routed your order to be fulfilled from one of our California locations.

Because the tires were shipping cross-country to Massachusetts, standard Ground service was never going to meet that 4-day window. Carrier and weather delays aside, even though the order left our facility on time, it was unfortunately destined to be late from the start due to the distance.

Please accept our sincere apologies for this oversight. We pride ourselves on leveraging our warehouse network to provide "Fast and Free shipping," and we clearly missed the mark here. We are actively investigating our delivery estimate systems to ensure we do not mislead our customers going forward.

We also deeply apologize for the frustration caused by our slow response times. We are currently navigating an unprecedented volume of incoming calls, live chats and emails. Our agents are doing everything humanly possible to reach as many customers as they can, and meanwhile our leadership is actively implementing solutions to improve our support capacity and resolve this backlog.

As a token of our apology and best intentions, we have reached out to you via email to offer a courtesy partial refund. We hope you will find this an acceptable token of our apology and best intentions!

Thank you again for your patience and understanding.

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. I have not been able to install the tires yet as we are on the road and won't arrive at the tire's location for a few more days. My past experience with Priority Tire had always been positive.

14 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

We're glad to impress you yet again, and we'll keep doing our very best to improve further and provide even more impressive service going forward! Thank you!

Rated 5 out of 5 stars

Order was fulfilled

Order was fulfilled. 2 tires came the first day and 1 tire the next 2 days.

9 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

In almost all cases, all the tires from one order arrive together at the same time, as parts of one larger multiple-piece shipment - but sometimes the carriers can split them up by pure coincidence and deliver them on different days. We do appreciate your patience and support!

Rated 1 out of 5 stars

No tires and money taken

I have been trying to speak with someone every day and no one ever answers. My money was taken and they wrote that Fed Ex has the tires and tracking was issued on April 4th Fed Ex says they never received the tires and now it is 10 days later and still no tires or anyone to speak to. I will never use this company again and will let the BBB know about this

3 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Our deepest apologies if you've encountered such a rare problem - it sounds like the shipment was lost before was even processed, which of course means that we'll help you with a replacement or refund!

Yes, we do answer the phone, as our agents reach hundreds upon hundreds of customers each day via phone call, live chat and email. Sadly, we're currently overwhelmed by traffic as demand increases, leading to such longer wait times on the phone.

We fully understand your frustration as you've clearly encountered a problem, yet can't reach us to get an explanation and solution. Please know that we don't take things like this lightly, and will not only resolve your individual problem but are also taking serious steps to improve our performance across the board.

Thank you for your understanding and we do apologize once again for the most unlucky inconvenience.

Rated 5 out of 5 stars

I love the fast delivery

I love the fast delivery. I would recommend it to a friend and family.

10 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Sergio, we appreciate the recommendation and you taking the time to leave a review.

Rated 5 out of 5 stars

Amazing Service

I ordered my tires wrong and they stopped the order, corrected it, and still had my tires to me in under a week! Will definitely do business with them again!

3 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thank you, Ciara, we’re glad we could get everything sorted out for you. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Tires arrived before expected date

Tires arrived before expected date. Great tires. Fast shipping. First time buyer! Will purchase again!

10 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Linda, we appreciate you giving us a try and taking the time to leave a review.

Rated 5 out of 5 stars

New tires on

New tires on, so far happy with purchase.

7 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Erin, we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Easy order process

Easy order process, quick shipping. Tire looks great.

4 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks for the feedback, we appreciate you choosing Priority Tire.

Rated 5 out of 5 stars

Tires were handled with care, and fast shipping

Tires were delivered, on time and handled with care. Shipping was also very quick ordered them on a sunday and they showed up that Tuesday. Amazing service would definitely buy from them again.

7 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thank you, Nathanael, we really appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Excellent customer service

Great selection, great price, fast shipping, and outstanding customer service. I will definitely be shopping here again. I highly recommend.

11 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Mike, we really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Easy shipping

Easy shipping, great price at a good value, the tires I ordered were fantastic! Such a smooth ride, definitely will be buying Vercellis again!

1 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Valentine! We appreciate your support and you choosing Priority Tire.

Rated 5 out of 5 stars

Very quick

Very quick. Tires in good condition.

1 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Noah, we appreciate you taking a moment to leave a review.

Rated 3 out of 5 stars

Not actually 22 inches tall tire

I liked the tread but the tires are an inch shorter than the ones I was replacing so I had to add more air than the tire called for to maintain the correct ride height the said 22x12x10 but was more like21x12x10 tires. If they had been the height they was sold as being I would have liked them more to reach the proper diameter they had to be pumped up so tight they can't form properly to uneven terain that's why only 3 star review was given

4 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

We understand your frustration that the tires aren't true to the expected size that was stamped onto the sidewall.

Truth be told, as the retailer, our hands are a bit tied with cases like this, as we have to list and advertise the tires exactly as per the manufacturer's specifications. Without any ability to mount and test the tires ourselves, our only option is to sell the tires under their formal specifications!

It is in fact quite common when it comes to specialty tires like this one (for lawn mowers and ATVs, for example) for the tire size to be more nominal than exact, representing a wider "category" of tire more so than a highly specific tire size. Furthermore, these types of tires are meant for a wide gamut of rim sizes, which can affect the practical measurements. Finally, of course, the manufacturer's method of measuring and declaring the tire size may vary drastically from factory to factory.

Obviously we do apologize on the manufacturer's behalf that the tires aren't exactly as you'd hope, and we do acknowledge your frustration.

In good faith, we'll go ahead and process a courtesy partial refund to you, as a token of our best intentions and acknowledgment of your disappointment.

Thank you for your time and understanding.

Rated 5 out of 5 stars

Good price

Good price, fast service, good selection.

2 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Jim, we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Makes Me A Priority

I have ordered from priority tire multiple times and they have it always been exceptional with pricing, service and in time!
(Over 4X) Thank You 👍🏾

9 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks for sticking with us, Derrick, we really appreciate your continued support.

Rated 5 out of 5 stars

Great tire company!

Fast shipping. Excellent tires at a great price!

3 April 2026
Unprompted review
Priority Tire LLC logo

Reply from Priority Tire LLC

Thanks, Mary, we appreciate you taking the time to leave a review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look