Prism Casino Reviews 31

TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

My experience was very positive. The customer support staff is knowledgeable and they want to resolve any problems. The withdrawal process takes time due to several things: verified documents for ide... See more

Rated 1 out of 5 stars

Obviously I should have checked reviews before I let these dirtbags steal my money I have been trying to withdraw $1100 dollars I won but it wont work They actually think im going to open a lit... See more

Rated 1 out of 5 stars

One of the worst casinos I've ever played on.. raging bulls being the worst.. but that's a whole different story. It's B's they make u wait and wait and wait for your payout I finally just figured wha... See more

Rated 1 out of 5 stars

Worst casino 8/20 requested withdrawal 9/3 withdrawal approved 9/30 no payout and excuse after excuse. Reps blatantly lie until you post a screen shot of previous chats. They do everything they... See more

Company details

  1. Casino
  2. Gambling house
  3. Gambling Service
  4. Online Casino or Bookmaker

Written by the company

Prism casino brings all the best and brightest slots, keno, and table games to YOU. Win big on your favorites and enjoy safe, speedy withdrawals. Want to play with crypto? You got it! Deposit with Bitcoin, Litecoin, Ethereum, or Tether with super-fast transaction times to make your gaming experience safer and more comfortable. No one offers the range or size of our deposit bonuses, with personalized offers to suit your every desire, all supported by our friendly, helpful 24/7 Customer Support team.


Contact info

2.1

Poor

TrustScore 2 out of 5

31 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

THIS IS 100% A SCAM.

I have tried just about every online casino that is allowed in California , I play almost daily across multiple sites. And this is by far thw worst of the worst. They are as SHADY AND CROOKED AS THEY COME!!!!!! SCAAAAAAAMMMMM!!!!!

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Most Blatantly Dishonest Site I've Experienced

So I received a $100 Player Appreciation code from this site. Knowing that I would need to make a deposit before redeeming it I went ahead and threw in $5 and played it. Once it was gone I was able to use the code and got my $100 no deposit bonus and somehow, in spite of their best efforts, was able to the reach their ridiculously high Play Through Amount successfully and win the $100 maximum allowed to be withdrawn from this code. I went through the process of withdrawal and waited 7 days to hear even if it was accepted or not and contacted customer service and was told that it was going to be denied because of multiple free code renewals in a row. I told the customer service representative that I made a deposit before the code was used and then was told well that doesn't count because it has to be a $30 minimum deposit before it counts. Nowhere on their site anywhere does it show that I need to make a minimum $30 deposit in order to use the code and in fact the site itself allowed me to use the code with a $5 deposit without an issue. On top of that the customer service representative only mentioned that I needed to have A deposit before redeeming the code (the only reason given for my denial was multiple free codes were not allowed which did not apply to me) and she herself never mentioned it was a $30 minimum until I asked further so she was hiding that from me from the beginning. The site hides information and tries to blindside you with it in order to prevent you from withdrawing winnings. It is incredibly sketchy and dishonest and a blight on other valid online casinos and should be taken down as soon as possible as far as I'm concerned..

I earnestly suggest that you do not waste your time and money on a site that has so little respect for their customers that they literally hold information back in order to use it against you in case you accidentally win against their ridiculous odds.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Even worst the cryptoloko!

Even worst the cryptoloko!! Literally was playing my free spins and without any warning they say I reach my play through and took all but the 50 I could withdraw but of course I didn’t know I reach play thorough and soon one spin with my 50 I won and lost so I had 49.70 and they wouldn’t give me my money cause I need 50 minimum to withdraw and they said I had to just win it back and course what!!! You guess it lost it all!!! !!!!! IM SO SICK OF THE INTERNET HAVING NO LAWS!!!!

5 March 2024
Unprompted review
Rated 4 out of 5 stars

Good

Good, consistent bonuses. I even won a bit in one of the tournaments this week.

15 February 2024
Unprompted review
Rated 1 out of 5 stars

I am done playing at online casinos

I am done playing at online casinos. They happily and easily take your money but when you win you either get screwed out of your winnings by one of their rules or you can't get paid easily. I can't cash a check, I don't understand crypto and tried wire transfer. I tried every way they offered and they keep denying it. And won't tell me why, I played no playthrough and that's the only reason I played, and hit a jackpot and get denied my winnings. These casinos don't understand I play a lot with my money but have gotten screwed practically every time. I AM SO DONE.

6 September 2023
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Reply from Prism Casino

Hey Dianna! That is EXACTLY why we set up this Trustpilot account, so we can hear from folks like you and see what's going on! Reply to our request for more info so we can find you in the casino, we'd love to help if we can! -Prism

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