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Rated 3 out of 5 stars

Delay with Evri loosing parcel, Pro Plates replaced and sent them to us. Eventually it was sorted, would be nice if they had responded earlier but ultimately we got our parcel. Thanks for sorting.

Rated 1 out of 5 stars

Have sent a number of emails that 'bounce back' and a contact form with no response. They do not answer phones either. Ordered 4th October, now 27th of October and order still at processing, not even... See more

Rated 5 out of 5 stars

We happened upon Pro plates whilst searching for gym equipment online & was sceptical because the price was so reasonable and the product looked so impressive. We risked it and ordered an Olympic... See more

Rated 3 out of 5 stars

Delivery is extremely slow - waited a month for what was promised as a 10-14 day delivery. The main advantage of the site is the price, and the equipment is perfectly fine quality However its quite... See more

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3.1

Average

TrustScore 3 out of 5

259 reviews

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Rated 5 out of 5 stars

Always perfect

Ordered and had a delay with the shipping due to many orders in place however after contacting them they rapidly got back to me and assured me my order was on the way, arrived earlier then expected and was perfect as to be expected of the company. Can’t wait to order more for my home gym!

19 July 2021
Rated 5 out of 5 stars

Outstanding equipment and excellent…

Outstanding equipment and excellent service, all of my requests was executed perfectly and I couldn’t of been happier with my customised home gym transformation. 10/10 will 100% use again 🏋🏻‍♂️💪🏼

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service. We did have to wait over a month to receive the rack however this was explained to us and all of our questions were answered promptly. I can’t believe the quality and design of the power rack for the price. Such a good deal. Highly recommend the company and their products. We will be using pro plates again when we need more weight! Thank you.

19 July 2021
Rated 1 out of 5 stars

Will never order from here again bad…

Will never order from here again bad bad bad

14 July 2021
Pro Plates logo

Reply from Pro Plates

Hi Shane,

We are sorry to hear you were not pleased with your order and/or service.

I can see that we had dispatched your order within our lead time at the time you had ordered with us and had been in touch with you regarding the separate shipment of the bar and the reasoning behind this delay. We had kept you updated with relevant tracking information once it was dispatched.

I cannot find any further correspondence from you reporting any problems after receiving your whole order and apologise if this has been missed. Please feel free to contact us at info@proplatesfitness.co.uk and we will be able to discuss any further concerns you may have and resolve these for you.

Apologies once again and hope we can rebuild your faith in our company.

Many thanks,
Pro Plates

Rated 5 out of 5 stars

Solid good quality gear…

I ordered the adjustable dumbells with some weight plates 2 weeks ago, just got them and I'm really happy with them. I'll be ordering one of their olympic bars soon too!

14 July 2021
Unprompted review

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