Pro Plates Reviews 259

Good quality product, definetly will recommend company and their products

Excellent equipment. Customer service was prompt and very helpful with any issues I had with delivery. Competitive prices. Top quality. Highly recommended.

Very good website especially during the pandemic when you can’t seem to buy weights anywhere they were honest in saying it would take 3-4 weeks due to the pandemic which it did only shame is that the plates did come a bit scratched but obviously as it was the bear metal option I can’t really expect it to be completely smooth. Highly recommend

I could not be happier with proplates! Firstly a big well done for not ripping off the nation when the pandemic hit! Just amazing but what’s even better then the price! The service and quality of the equipment! I emails keeping me updated periodically I got care advice on my equipment, I got a personal email from the MD when I was clearly in the wrong misreading an email but even then the fact she had taken the time to email and was ever so nice about it just made me love them even more! If you aren’t a customer and are waiting to make a decision trust me dotn wait too long for these handmade gems and don’t be tight pay for the powder coat they look amazing

Excellent service, had a few issues on my part ordering and Sophie was excellent at dealing with them even when I’d lost patience with myself. Would highly recommend to anyone can’t wait to test out the products

Excellent service at pro plates...

Collected my order within 2 weeks of placing my order wasn’t sure on my colour choice so Lauren advised me over the phone abs was really helpful. after ordering I was contacted with the nearest available collection slot, when I arrived my order was all ready and the friendly team helped me load all the items into my car very happy and will recommend

Great products, especially great customer service by Lauren. Would recommend.

Recently purchased the powder coated standard 5ft bar for some 1” hole weights I already had. No issues and great product.

I then decided to purchase an additional 77.5kg premium weights and plate tree. Delivery took 4 weeks which was to be expected as stated on the website. Unfortunately there was some miscommunication with the delivery which was delayed by a week after receiving an email stated that my order was on its way. This is my only complaint as I had booked a day off from work when the order wasn’t even with the delivery provider.

Aside from that, I would absolutely recommend this company, excellent products for a fair price.

Great service and speedy delivery... Kept me well informed, can't wait for my new stuff to arrive as got more from these guys due to there great service, defo a must keep plate company!!

Fast responses, SOLID equipment!! given weights and racks are in very high demand. to be able to collect my items within a week was very impressive!

Best Customer Service! Due to demands for plates it was delivered in just over 2 weeks they kept me updated throughout! Well worth the price , couldn’t be more happier with them! Great quality , Great customer service will definitely be a returning customer!

Great dumbbells and helpful customer service

Brilliant customer service and product! It's been a positive experience all the way through and I couldnt be happier with the product! Thank you so much pro plates :) x

Great service, reply as quick as possible. I edited my order and it still turned up on time.

Wouldn’t go anywhere else for plates now, have read some bad reviews on here regarding delivery times which are a little unfair given the current pandemic and demand for their products. I literally cannot fault Pro Plates and their team.
Product quality: Excellent
Delivery time: Longer than I would have liked of course but that’s completely out of their hands and should be expected when every one is wanting gym equipment...yesterday!
Customer service: Excellent
Will definitely be purchasing from Pro Plates in the very near future. Thanks guys and gals!

Excellent service, excellent product. Highly recommended.

Brilliant service from order to collection, highly recommend!

Great company, easy to communicate with and very competitive prices. Will purchase from again.

I ordered a squat rack and adjustable dumbell set in December and it arrived late January. The prices are great, the quality is great and the website is very clear about the lead time on the equipment and delivery times.

The quality of the squat rack is superb. Its surpassed my expectations. It even arrives partly assembled so all you have to do is undo a handful of the bolts, slot it together and then tighten the bolts back up. Took me about 20 minutes to put it all together and tighten everything up.

I sent a couple of emails through to ask questions and despite getting an email to advise on how busy they were I got a response quickly each time. Lauren, the customer service rep who responded to me was professional but personable and always answered my questions.

If you're looking for well priced, great quality gym equipment I cannot recommend the ladies & gents at Pro Plates enough!

We happened upon Pro plates whilst searching for gym equipment online & was sceptical because the price was so reasonable and the product looked so impressive. We risked it and ordered an Olympic bar & 110kg in plates, received an email within a few minutes of our order informing us we'd receive a date for collection, which we did.
The collection was obviously well thought out and completely Covid safe.
Within a fortnight we had our stuff & I'm so chuffed!
Seriously, in these times of being cooped up in the house Proplates has breathed new life into lockdown!
Thanks & we'll see you next when we collect our next lot of plates!