Pro Scan Imaging Reviews 613

I honestly can’t fault the service at Pro Scan Imaging. From my first message to receiving the final report, everything was handled quickly and professionally. Booking was simple and I was offered an appointment much sooner than I expected.

The team and specially ZAK was extremely reassuring and explained the whole process clearly before starting the scan. He made sure I was comfortable throughout, which really helped settle my nerves. The results were delivered very promptly, allowing me to move forward with my treatment straight away.

A highly efficient and professional service. I would definitely recommend.

Easy parking. Good timekeeping. Pleasant and efficient operation with clear explanation.

Really professional service and I would recommend to anyone who needs a scan… friendly and made you feel at ease.

Had a seamless experience booking and having my MRI scan. Communication throughout was excellent with Zak using both the website chat feature and on WhatsApp. Received my report on time. Highly recommend and competitively priced. Will use again.

Excellent service.
I work in the NHS and fully appreciate that it’s hard to get peace of mind when you have no red flag symptoms.
I was able to organize a scan appointment to suit me in late evening after work, easy process, well worth doing.

Quick and simple

Really easy process from enquiring about my Scan to receiving the rsults in a timely fashion. Zak was always on hand to respond to any queries and was really friendly at the site.

What a fantastic experience, from the referral from my physio guy , within 24 hrs was offered an MRI scan with Zak. After a few emails with Zak an appointment was confirmed . Constant WhatsApp messages with updates were sent. Arrived as per instructions from Zak 10mins early and contacted with Zak upon arrival, consent forms were sent to me to fill in. Zak met me at the door of scanner and explained procedure. Ear muffs were given to me, scan completed with ease. Zak explained results would be sent to my physio within 24/48 hrs. Results were infact sent within 24 hrs. Excellent service , very professional

Excellent service, fast and efficient.
Thanks Zak

We visited Pro Scan Imaging yesterday for various X-Rays.
Prior to our visit we were given brilliant communications on location, access and other important information regarding what was to be expected.
They accommodated and worked around our limited time availability.
Zak personally met with us and was very professional and courteous and made us feel very welcome after our long journey.
We would highly recommend Pro Scan Imaging.
Thank you.

Such an excellent experience especially so with the care and support from Zak

Excellent service, Zak was very professional and the appointment was on time.
Would recommend ProScan Imaging to others.

I will grant them the fact they were quite efficient doing my MRI.

However, when I went back to get a CD of the scan, I was amazed at how rude both people were. They insisted no less than 6+ times that they had already given me a CD. No matter how many times I said they had not, they kept at it. With attitude, they did hand me a CD. The person behind the glass went as far as saying something about 'my son'. I do not have children, and I pointed this out. They clearly were mistaking me for someone else. I would have let it go, if they had just appogized. But, they did not.

What an incredible service from Zak and the Consultant Radiologist. The speed with which everything was conducted was excellent. Being able to refer myself saved such a lot of time and worry.
I would definitely book with ProScan again if needed. The fee was also very reasonable.
Thank you.

Very positive experience. Fast service, Zak a very polite member of staff, care exercised with the scan, easy parking for appointment. Reasons why not a 5 star - report issued to clinic (I have not seen or discussed it yet). A minor point perhaps but worth being aware, you are likely to sit in your car waiting to be called for your scan.

I was quite anxious at first, but Zak and the team made the experience incredibly comfortable and stress-free, giving me great peace of mind.

Quick and easy process with a friendly member of staff to guide you through the procedure.

Excellent service, really quick response from initial enquiry to booking the appointment and receiving the report within 24 hours of the scan. Zak was great with my 10 year old son! Would 100% recommend.

We arranged for my wife to have the MRI scan she needed with Pro Scan Imaging as I myself had done previously 18 months ago.
The process was again straightforward, having received a quote for the procedure and agreeing a date, time and clinic that suited us we went on to have a telephone consultation regarding my wife’s condition and reasons for wanting the scan by a doctor we were booked in.
We attended the clinic and were greeted by the technician who was going to carry out the procedure. He explained the procedure and made us feel at ease.
The scan was completed and we received the consultant’s report within 36 hours.
The whole process was very professional and simple.
The various people who dealt with us were very helpful and reassuring.
We would definitely us this company if we were to need similar services again.
There services were also very good value.

Great service. Shortly after referral Zak communicated to book my appointment for a scan. Communication was prompt throughout and everything explained. No waiting around. Would recommend.