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Have been waiting over 1 year for refund. So many excuses I have lost track. Promises but no results. One delay after another. Disgusting way to treat customers. Now I know why they don't take credit cards...it would be too easy to settle a dispute. I gave them a great review and I regret it because 1 year later I still am waiting for refund of $200..I will not give up. Probably 50 emails to them with 0 results
the only way to write a review is by click on the star or stars the website is a gimmick and scam they keep your money and you receive no product ALL REVIEWS WERE WRITTEN BY THE COMPANY TO SCAM ALSO CHECK THE BBB FOR RATINGS MEMBER OF THE MAYOR OFFICE
Website easy to navigate, prices are very fair for products as well as shipping. Customer service is very reponsive. Very happy customer here. If I could give a 6 star rating I would.
They are cheats!!!! They take your money and don’t send anything. You will regret it if you use them all these fake reviews were written by them I guarantee it.
I found this website online. We were looking for the stuff we got when we were in Europe. Site is easy to navigate and find stuff. Shipping was quite fast considering coming from overseas via regular mail. Overall high 5's
A friend of mine sent me a link to pro-Smokes.com, I am very pleased with the customer service, there was a delay with my package, but it was resolved quickly, customer service was honest and helpful. My package arrived in good shape. The prices are great and the quality of the cigarettes are great. I definitely recommend this site to buy cigarettes.
I have recently become a pro-smokes customer and so far, I am very pleased with the prices and service that I have received. One of my orders got stuck in NYC and the customer service department resolved the issue on my behalf very quickly and cordially. I would highly recommend pro-smokes (and have) to anybody seeking great prices and service.
Good Product! Slow delivery from time of order. Arrived in good condition.
EASY TO WORK WITH ANSWERS EMAILS PROMPTLY GREAT PLACE TO DO BUSSINESS WITH. TONY ALBARELLO
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