Probemas Reviews 2,375

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often noting quick delivery times and prompt responses. Many people highlight the exceptional customer service, describing the staff as professional, helpful, and always available to assist with inquiries. However, some customers reported negative experiences, including issues related to their purchases, account-related problems, or unauthorized activity on their accounts. A few other people also felt that the delivery time was longer than promised, leading to a disappointing experience.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Staff

People report positive experiences with staff, often describing them as helpful, professional, and patient.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the support team's helpfulness,... See more

Product

Customers had positive experiences with the product. Many reviewers praise the quick and easy process of... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using Probemas for years, always been consistent and always delivers. Some deliveries are done in minutes, some take up to 15-30mins, but they keep the timings honest with you. Prices are fair an... See more

Rated 5 out of 5 stars

Great customer service, raffles, loot boxes, and so much more! Probemas is a cut above the competition. The community vibe, fueled by regular giveaways, an active Discord group, and a steady stream of... See more

Rated 5 out of 5 stars

I've been a customer for 5 years now and pretty much used all of their services at one point or another. I've seen them grow something great into something magnificent. Raffles, discounts for frequent... See more


Company details

  1. Gaming services

Written by the company

We are the leading services provider in the Runescape currency, items, accounts, and boosting industries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

was good

it took 2 mins to get my stuff and the team was very helpful alex was my helper:)

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Arthur is Great!!

The guy I worked with was great! Patient, and understanding. Absolutly great service. Thank you so much arthur.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Sold 6bil osrs gp!

I sold 6bil osrs gp to these guys. There was a bit of a delay in payment but they did check on it for me and reassure me. I’m really grateful for their help!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I wouldn’t recommend

I wouldn’t recommend dealing with these guys. The delivery time was far longer than promised, I was told 15–30 minutes, but ended up waiting nearly 2 hours. The person I dealt with, I believe his name was Mike, kept asking me to wait longer each time I checked in.

I stayed patient for quite a while, but towards the end it became pretty frustrating. Only after I pushed back did he finally say it was ready, without any apology or acknowledgment of the delay.

To make matters worse, just a few days after receiving the gold, my account was permanently banned. I had nearly 2000 total level, and it was all lost.

Overall, a really disappointing experience. Just be cautious, and if you end up dealing with Mike, good luck.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Raised the Price While I Was Chatting With Them

I was browsing an account for sale and asked a question in the chat. Before I started chatting, it was priced at $399. During the chat, the price was raised from $399 to $499. I know this is true, and I have proof: I had an older tab open with the same account showing $399. I confronted the chat agent (Daniel) about it, and he played dumb—despite me sending screenshots of the old and new prices. He said this wasn’t possible and claimed I had edited the page myself to change the price (lol). This site and its customer service agents are deceptive and dishonest. I thought this was considered one of the better sites on the web, but that’s clearly not the case—they’re typical scammers. If they do this before you purchase something from them, I can’t imagine what kind of service you’d get afterward. They’re not to be trusted.

15 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look