Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
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See what reviewers are saying
My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... See more
Company replied
I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... See more
Company replied
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... See more
Company replied
4.1
Great
3k reviews
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I haven't received my order
I haven't received my order, so a little early for a full review.
The ordering experience was fine,
however I do usually choose a site that
offers a definite on the stock being available and ready to ship
6 January 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have shopped for 3-5 years with pro…
I have shopped for 3-5 years with pro bike kit. Usually always had a good experience. I am not sure how the free shipping works , it seems like it is a separate company or organization. I don’t like to give my information to to many company’s or groups so that addition to your web is nothing more than a pain…
8 January 2023
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Simple website and processes.
8 January 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Massive hidden taxes and duties
I had chosen the Canadian site for purchase. When items arrived, I was slapped with a massive tax and duty bill. There was no indication on the website or throughout the purchase process that this would happen. This is very misleading and I will never purchase an item from this site again.
28 December 2022
Reply from probikekit.ca
Hello Harold,
Thank you for taking the time to leave your review.
I am so sorry to hear of the confusion you have faced at checkout. I have sent a message via your account, to assist you further with this matter.
Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Clean and simple
4 January 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Quick
Quick, easy. Just too many promotional things offered…(first time ordering so I was skeptical.)
3 January 2023
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
I got a good price on bike tires ty
I got a good price on bike tires ty. Shipping a bit high but is ok. Gallivan
1 January 2023
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good deal on a twin pack of tires
Good deal on a twin pack of tires. A little unsure as to delivery to Canada. As mailing address is a P.O.Box. Forced to enter the box # twice to have shipping address accepted.
2 January 2023
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Adding Probikekit to my shortlist!
Great prices and super easy checkout plus they planted a tree in my name. Moving to the short list!
30 December 2022
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fast and easy to reorder because they…
Fast and easy to reorder because they had my previous records on file.
30 December 2022
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have had good prompt service from…
I have had good prompt service from Probike. i only wish you could still sell shimano parts to canada ;)
28 December 2022
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Got what I expected
Love the LOOK KEO BLADE pedals they are exactly what I expected. Got 2 sets for 2 of my bikes. Price was really good for these pedals. Will keep ordering from this site
28 December 2022
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good products good prices.
27 December 2022
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great pricing on brand name products…
Great pricing on brand name products and genuine carbon also. Also, it was very pleasant to be able to navigate and place my order without too much of a problem.
27 December 2022
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Some orders don't easily go to cart - socks
Good items on sale and generally good choice for an end of year ssle.
26 December 2022
Reply from probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I never received the item due to some…
I never received the item due to some problem with the shipping. So I was given a refund, except I did not get a refund for the shipping.
25 November 2022
Reply from probikekit.ca
Hi Neil,
Thank you for your review. I am very sorry to hear you were not refunded for shipping. I have now sent you a message via your account to get this resolved for you.
Kind regards
Nadine
Reply from probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I ordered a shirt on the 13th of…
I ordered a shirt on the 13th of December, it is now December 23rd and I still have no package and no way of tracking my order and no contact phone number! Where is my package!?????? How can I cancel my order? No help from this supplier whatsoever!
23 December 2022
Reply from probikekit.ca
Hi Debbie,
Thank you for your review. I am very sorry to hear that your order hasn't arrived yet and for the disappointment caused. I would love to take a look into this for you and have now sent you a message via your account.
Kind regards
Nadine
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